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SmartBear TestComplete vs Tricentis Tosca vs Tricentis qTest comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Test Automation Tools
Test Management Tools
Functional Testing Tools
 

Featured Reviews

Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
SamuLehikoinen - PeerSpot reviewer
Efficient and collaborative software testing providing comprehensive test management capabilities, seamless integration with various tools and impressive manual regression testing features
The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall experience with the tool was positive. When you begin integrating your testing tools with qTest, the available examples may not be very clear, and I believe this is an area that could be enhanced, particularly in terms of providing clearer integration guidance. While the tool's integration with various testing tools is impressive, there is room for improvement in showcasing more cases and benefits, especially through additional videos and documentation.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with various tools is important."
"The solution is mainly stable."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"When compared to other tools, it is very simple."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."
"The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good."
"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"Works well for test management and is a good testing repository."
"The solution's real-time integration with JIRA is seamless."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies."
"We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications."
"The most valuable feature of Tricentis Tosca is it is a completely scriptless automation tool, which I liked a lot. They keep on continuously improving their tools, wherever we are facing any challenges they are able to provide a solution for it. It is easy to learn, everyone can easily read and understand what is happening with the scripts. Any business user or function tester can use the tool efficiently. This is a complete solution package."
"Software testing tool that has multiple features. It's good to use for SAP testing, and it helps reduce test execution time."
"For beginners, the product is good, especially for those who are interested in the quality side of software testing."
"Tosca can go through platforms to make end-to-end testing across CRM, billing, provisioning, order management flow, and databases to check for errors."
"The automation engine is very strong, and it is very competitive in the market in terms of features. They develop a lot of features."
"One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal."
 

Cons

"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Right now, the product only supports Windows."
"What is currently missing from this solution is better support for mobile testing."
"The artificial intelligence needs to be improved."
"The pricing is the constraint."
"Error handling features in the tool are a little limited."
"The licensing costs are a little bit high and should be reduced."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."
"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."
"The support for Tricentis qTest has room for improvement. The response could be better."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area."
"The product needs to improve its pricing. It also needs to improve the infrastructure and DEX agent setup."
"While the initial setup was straightforward, we required assistance with the configuration to ensure that everything was done correctly."
"Many times when we have raised a ticket, we did not get an urgent response."
"Tosca's reporting features could be better. Tricentis had a reporting tool called Analytics, but it didn't function properly after they reworked it. After that, they tried a new approach with key-tracing, and that didn't work."
"The technical support services are generally good, though there are areas for improvement regarding response time and overall competence."
"Their license management should be improved. One of our customers is a global customer. They want to use one licensed server and then split the licenses based on the different users of the different business units, but currently, there is only one license server that everybody can access. There is no control, and that's why sometimes congestion can happen."
"The Vision AI implementation works very slowly, affecting the speed of our work."
 

Pricing and Cost Advice

"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"It is approximately $6,000 a year."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Our ROI is about $10,000 a year."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"We have a TestComplete 12 license."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"We're paying a little over $1,000 for a concurrent license."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"It's quite a few times more costly than other tools on the market."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"Our license price point is somewhere between $1,000 and $2,000 a year."
"It is expensive. There is also the training cost, but it does speed up the process. So, you get a return on investment."
"The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc."
"I rate the price of Tricentis Tosca a two out of five."
"My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
"Tricentis Tosca is not expensive at all."
"I would rate the pricing a seven out of ten, where one is cheap, and ten is expensive. It is on the higher side."
"The licensing cost for Tricentis Tosca is expensive. It has multiple features, but to use all of its features, you have to pay for additional licenses."
"A competitor of Tricentis Tosca: Katalon Studio, is very similar and offers lower pricing, though Tricentis Tosca offers more features and benefits."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
13%
Government
6%
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
12%
Insurance Company
7%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed an...
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like...
What needs improvement with Tricentis qTest?
Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to ...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

No data available
qTest
No data available
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Tricentis, UiPath, OpenText and others in Test Automation Tools. Updated: June 2025.
862,077 professionals have used our research since 2012.