ServiceNow IT Operations Management vs VMware Aria Operations comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between ServiceNow IT Operations Management and VMware Aria Operations based on real PeerSpot user reviews.

Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ServiceNow IT Operations Management vs. VMware Aria Operations Report (Updated: July 2024).

Buyer's Guide

ServiceNow IT Operations Management vs. VMware Aria Operations

July 2024

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Categories and Ranking

IBM Turbonomic

Mindshare comparison

As of July 2024, in the Cloud Management category, the mindshare of IBM Turbonomic is 6.3%, up from 6.0% compared to the previous year. The mindshare of ServiceNow IT Operations Management is 1.8%, down from 2.7% compared to the previous year. The mindshare of VMware Aria Operations is 11.4%, up from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Management

Unique Categories:

Cloud Migration

2.9%

Virtualization Management Tools

14.6%

Event Monitoring

18.8%

IT Infrastructure Monitoring

2.3%

Featured Reviews

Ervis Charles

Principal Engineer at Manhattan Associates

Dec 24, 2020

Identifies configuration issues so it doesn't cost money to buy resources which are not needed

The most valuable feature is the right-sizing. For my maintenance weekend, I can schedule it to right-size a subset of VMs every month. That works perfectly for me. It goes out on its own and tells me which machines need to be changed, then it will perform that function. I don't have to do any manual intervention. It runs its own report in the background. Turbonomic tells me ahead of time to prevent resource starvation. Going into the console, it tells me whether actions can be taken, saying, "Do you want to do these now?" Then, I can push a button and Turbonomic will do them. Or, I could simulate a load by saying, "Well, I'm going to add this, what will happen?" It will then tell me what will happen, so I can know ahead of time. It optimizes application performance as a continuous process that is beyond human scale. The solution helps us with troubleshooting issues in certain virtual environments. It gives you good information so you can drill down to different levels. You can get information to help you troubleshoot issues that you are seeing, whether it be storage-related or virtual machine-related.

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Mahendra-Kumar

Solutions Consultant at Dhatatech

Apr 14, 2023

Comprehensive incident management module

ServiceNow is a very good product, but it's widely used in the industry. Overall, I'll give it an eight out of ten. I would advise customers that this is a very useful setup. We get a lot of real incidents, apart from false incidents. Also, ServiceNow has its pro application setup related to AI ops. So, as per the customer, if we need to figure out any issue, we can initially use the standard ServiceNow application. After that, if we separate ServiceNow using AI ops, we can get many features. It is machine learning and AI-based. After that, we can get a lot of features. In normal ServiceNow, we have to search for routers and other things, but we can get these things automatically from the system in AI operations. So, there is a set of things we can advise the customer in such a way.

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it_user245385

Senior Manager, Infrastructure and Operations at a agriculture with 1,001-5,000 employees

Sep 8, 2016

It helps me consolidate leads in a cluster versus adding new clusters.

During initial setup, it actually gives a lot of false alarms, so that's one aspect that can be improved, but that's why you have to tweak it to get the right type of metrics. If it were more agile and more self-descriptive, and in fact, scripted in a way that it just goes and self-installs, and then you specify certain metrics for configuration, that would be awesome. Also, it needs to catch up with the times. The user interface is really buggy and slow. I'm not sure if it is now on HTML5 or not, but I'm hoping it would be in the latest release. I do not have any experience with version 6 and later. My last experience was at 5.5. From that standpoint, other improvements would be some intelligence monitoring, and intuitive reporting. Machine learning, if it's integrated with the capabilities of vROps, would be awesome. For example, why should I set an alert at 65% for one environment and 75% at the other, when it might change or fluctuate from time to time. If there's machine learning and it automatically knows the optimum level, that would be awesome. Half of the configuration pain gets cut down right there.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've saved hundreds of hours. Most of the time those hours would have to be after hours as well, which are more valuable to me as that's my personal time."

"Rightsizing is valuable. Its recommendations are pretty good."

"The automated memory balancing, where it looks at whether it's being used in the most efficient way and adds or takes away memory, is the best part. If it didn't do that, it would be something that I would have to do. We have too many machines for one person to do that. The automation helps me in that it is done in a really efficient way and a balanced way because of the policies. It really helps."

"I only deal with the infrastructure side, so I really couldn't speak to more than load balancing as the most valuable feature for me. It provides specific actions that prevent resource starvation. It always keeps things in perfect balance."

"It is a good holistic platform that is easy to use. It works pretty well."

"The most important feature to us is an objective measurement of VM headroom per cluster. In addition, the ability to check for the right-sizing of VMs."

"The notifications saying, "This is a corrective action," even though some of them can be automated, are always welcome to see. They summarize your entire infrastructure and how you can better utilize it. That is the biggest feature."

"The system automatically sizes and moves resources based on the needs of the applications."

More IBM Turbonomic pros

"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."

"ServiceNow IT Operations Management is a stable product."

"The auto remediation feature has been most valuable. They have also introduced an AOP feature of ServiceNow that we are keen to explore."

"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."

"The scalability of ServiceNow is good."

"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."

"It is a very stable solution."

"You can improve integrations of the operation with the solution."

More ServiceNow IT Operations Management pros

"This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up, to be scalable with the size of our environment moving forward."

"It helped troubleshooting issues with storms of software data that cost a lot of IO."

"I rated this solution an eight because it's intuitive and easy to use. The features that it'll bring us are tremendous"

"For project management and new clients, the What-If Analysis is very good. You can use it for workloads. When you are adding new workloads to your platform, it helps you avoid impacting your production."

"Instead of having a lot of people spend time doing manual tasks, it allows us to have dashboards and instantly show us any issues that we have, rather than trolling through log files."

"The most valuable feature is the ability to get a view of our entire environment in a single pane of glass. We're a very large company, so going from one interface to another to troubleshoot an issue, or even just to get capacity information, is time-consuming and not efficient. Being able to go to one place and get that information is very helpful."

"I'd like to see the streamlining of more wizards, more tasks that are canned. And it would also be good to see some more features around building the Blueprints, just to make it a little easier."

"It speeds up time for troubleshooting and it gives simple-to-use dashboarding for executives and managers to be able to see what the issues are in an easy way, so they can escalate or question. From an operations side it lets you get to the core of the apple and figure out the problem quickly."

More VMware Aria Operations pros

Cons

"We don't use Turbonomic for FinOps and part of the reason is its cost reporting. The reporting could be much more robust and, if that were the case, I could pitch it for FinOps."

"The management interface seems to be designed for high-resolution screens. Somebody with a smaller-resolution screen might not like the web interface. I run a 4K monitor on it, so everything fits on the screen. With a lower resolution like 1080, you need to scroll a lot. Everything is in smaller windows. It doesn't seem to be designed for smaller screens."

"The old interface was not the clearest UI in some areas, and could be quite intimidating when first using the tool."

"Additional interfaces would be helpful."

"There are a few things that we did notice. It does kind of seem to run away from itself a little bit. It does seem to have a mind of its own sometimes. It goes out there and just kind of goes crazy. There needs to be something that kind of throttles things back a little bit. I have personally seen where we've been working on things, then pulled servers out of the VMware cluster and found that Turbonomic was still trying to ship resources to and from that node. So, there has to be some kind of throttling or ability for it to not be so buggy in that area. Because we've pulled nodes out of a cluster into maintenance mode, then brought it back up, and it tried to put workloads on that outside of a cluster. There may be something that is available for this, but it seems very kludgy to me."

"It would be nice for them to have a way to do something with physical machines, but I know that is not their strength Thankfully, the majority of our environment is virtual, but it would be nice to see this type of technology across some other platforms. It would be nice to have capacity planning across physical machines."

"We're still evaluating the solution, so I don't know enough about what I don't know. They've done a lot over the years. I used Turbonomics six or seven years ago before IBM bought them. They've matured a lot since then."

"Remove the need for special in-house knowledge and development."

More IBM Turbonomic cons

"The out-of-the-box reporting feature is not as user friendly as other tools."

"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."

"I advise others not to customize a lot while using the solution."

"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."

"Service mapping is pretty limited."

"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."

"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."

"The service discovery tool should include HR automations that automatically remove an employee who is leaving."

More ServiceNow IT Operations Management cons

"It is a bit complex, so you need to spend time with it."

"In vCenter 6.7, there are themes. I would like to see that add to vRealize Operations as well."

"The solution could improve by having more APIs, customized alerts, and documentation."

"I would like to find a tool that is a single pane of glass for everything. The endpoint operations agent doesn't really do much when you install it on an endpoint - for example, on a Windows Server or a Linux server. You don't really get any beneficial information at the OS level from VMware tools."

"The descriptions are not quite as user-friendly as I would like but, for the most, it's part pretty user-friendly. They could also improve on the badging nomenclature they have for batches in the system, for determining the health of a certain aspect of the systems."

"It's getting better from what it used to be but it still has a pretty steep learning curve. It's not super-intuitive when you first log into it. To find a lot of the information you need, you have to dig through multiple categories, subcategories, panes, and dashboards and widgets. They've been making it better by presenting some of the most commonly used ones more in the forefront. But some of the more advanced stuff is still pretty difficult to find."

"VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."

"One of the things that we've been limited on is that it only monitors one cluster at a time. We're spread out all across the US. It would be nice to monitor multiple clusters from one instance. That would be the main thing we'd like to see."

More VMware Aria Operations cons

Pricing and Cost Advice

"In the last year, Turbonomic has reduced our cloud costs by $94,000."

"Licensing is per socket, so load up on the cores rather than a lot of lower core CPUs."

"We felt the pricing was very fair for the product. It is in no way prohibitive for larger deployments, unlike other similar product on the market."

"The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no surprise charges nor hidden fees."

"Everybody tells me the pricing is high. But the ROIs are great."

"I consider the pricing to be high."

"Price is a big one. VMTurbo was very competitively priced."

"The pricing is in line with the other solutions that we have. It's not a bargain software, nor is it overly expensive."

More IBM Turbonomic pricing and cost advice

"It is expensive. It is around 10 Euros per server per month."

"There are additional costs, you have to pay more for everything."

"ServiceNow IT Operations Management is a costly solution. I'd rate the price at ten, on a scale from one to ten with one being the lowest and ten being the highest price. Some clients do have a problem with the price, but most find that the solution is worth the cost."

"The pricing is high and may be excluding the small to medium-sized enterprise businesses."

"This solution offers good value but comes at a very high premium. Pricing could be reduced by 10 to 20%."

"While not entirely sure, I believe the solution costs at least a million dollars annually."

"The solution is costly compared to the products offered by its competitors."

"The price of ServiceNow IT Operations Management is expensive."

More ServiceNow IT Operations Management pricing and cost advice

"We have definitely seen ROI by removing unnecessary servers and VMs. By having vROps as an assistant when it comes to monitoring and managing resources, it has helped us a lot with cost savings and managing expenses."

"It has reduced time to troubleshoot issues. With our customized dashboards, we can target issues and attribute them to the correct team."

"Every VMware product is a licensing challenge. It's always costly. It's based on processors. From a technical side, the product is very good. The challenging part is always the licensing. They should have some kind of alternate pricing models."

"The solution requires an annual license which is very expensive."

"The value that we get from vROps is okay. It could be cheaper."

"Pricing is good for us. We're non-profit so we get a break on that."

"As we continue to implement it across multiple environments, it reduces costs as well."

"We have licenses on a three year basis. Licensing costs are much higher, but given the stability of the solution, it is a reasonable price."

More VMware Aria Operations pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

16%

Manufacturing Company

Insurance Company

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

11%

Energy/Utilities Company

Computer Software Company

17%

Financial Services Firm

16%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?

I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company be...

See all answers

What needs improvement with Turbonomic?

I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can a...

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What is your primary use case for Turbonomic?

I mostly provide it to my clients. There are multiple reasons why they would use it depending on the client's needs a...

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What do you like most about ServiceNow IT Operations Management?

From my perspective as an asset manager, the most valuable feature of the solution is the configuration management po...

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What is your experience regarding pricing and costs for ServiceNow IT Operations Management?

The solution is costly compared to the products offered by its competitors.

See all answers

What needs improvement with ServiceNow IT Operations Management?

The licensing model of the product is a bit rigid, and it can be a bit difficult to downscale if your needs change wh...

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What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...

See all answers

Is VMware Aria Operations a user friendly solution?

In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly compl...

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What is the most useful new feature of VMware Aria Operations?

For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they i...

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Comparisons

Azure Cost Management vs IBM Turbonomic

Compared 11% of the time

Cisco Intersight vs IBM Turbonomic

Compared 10% of the time

VMWare Tanzu CloudHealth vs IBM Turbonomic

Compared 8% of the time

VMware vSphere vs IBM Turbonomic

Compared 8% of the time

NetApp Cloud Insights vs IBM Turbonomic

Compared 2% of the time

More IBM Turbonomic Competitors

OpsRamp vs ServiceNow IT Operations Management

Compared 13% of the time

Splunk ITSI (IT Service Intelligence) vs ServiceNow IT Operations Management

Compared 8% of the time

Moogsoft vs ServiceNow IT Operations Management

Compared 7% of the time

Datadog vs ServiceNow IT Operations Management

Compared 6% of the time

BigPanda vs ServiceNow IT Operations Management

Compared 3% of the time

More ServiceNow IT Operations Management Competitors

VMware Aria Automation vs VMware Aria Operations

Compared 17% of the time

VMware vSphere vs VMware Aria Operations

Compared 13% of the time

Nutanix Prism vs VMware Aria Operations

Compared 8% of the time

Veeam ONE vs VMware Aria Operations

Compared 7% of the time

Red Hat Ansible Automation Platform vs VMware Aria Operations

Compared 3% of the time

More VMware Aria Operations Competitors

Product Reports

Buyer's Guide

IBM Turbonomic

July 2024

Download IBM Turbonomic product report

Buyer's Guide

ServiceNow IT Operations Management

June 2024

ServiceNow IT Operations Management report

Download ServiceNow IT Operations Management product report

Buyer's Guide

VMware Aria Operations

June 2024

Download VMware Aria Operations product report

Also Known As

Turbonomic, VMTurbo Operations Manager

ServiceNow ITOM

VMware vRealize Operations (vROps), vCenter Operations Manager, VCOPS, vRealize Operations

Learn More

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IBM

ServiceNow

VMware

Interactive Demo

IBM

Demo not available

ServiceNow

Demo not available

VMware

Overview

IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by companies to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions.

IBM Turbonomic leverages AI to continuously analyze application resource consumption, deliver insights and dashboards, and make real-time adjustments. Common use cases include cloud cost optimization, cloud migration planning, data center modernization, FinOps acceleration, Kubernetes optimization, sustainable IT, and application resource management. By integrating with various cloud platforms, on-premise infrastructures, and containers, IBM Turbonomic provides a holistic view of the environment, ensuring that resources are allocated efficiently.

The solution is designed to support complex IT environments, offering actionable insights and automated actions that help IT teams proactively manage application performance and infrastructure resources. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years.

IBM Turbonomic manages resources across hybrid and on-premises data centers to ensure efficiency and financial impact awareness. It automates resource allocation, balances memory dynamically, and provides robust performance metrics. Users benefit from its ability to prevent resource starvation and offer cost-saving recommendations through continuous management. Executive Dashboards provide insights for cost justification and resource management, making IT operations simpler with AI-driven automation and actionable recommendations.

What are the most important features of IBM Turbonomic?

Automated Resource Allocation: Dynamically allocates resources for optimal performance.
Dynamic Memory Balancing: Adjusts memory allocation to prevent resource shortages.
Right-Sizing: Sizes VMs accurately for Azure and on-prem environments.
Single Platform Management: Manages resources across hybrid and on-premises data centers.
Proactive Performance Optimization: Continuously optimizes performance to prevent issues.
Kubernetes Support: Enhances container management with robust support.
Cost-Saving Recommendations: Provides actionable tips for reducing expenses.

What benefits should users look for in IBM Turbonomic reviews?

Cost Reduction: Helps minimize expenses through efficient resource management.
Performance Improvement: Enhances application performance by preventing resource starvation.
Detailed Insights: Offers comprehensive analytics to justify costs and resource utilization.
Simplified IT Processes: Uses AI automation to streamline operations.

IBM Turbonomic is implemented across multiple industries, including finance for optimizing peak payroll processing, IT for enhanced virtual server management, and healthcare for reliable performance monitoring. Organizations benefit from its robust automation, ensuring maximum efficiency and cost savings.

ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.

ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.

ServiceNow IT Operations Management Features

Help Desk: ServiceNow ITOM help desk enables IT and operations administrators to better communicate issues concerning managing data latencies, controlling the monitoring of user profiles, executing disaster recovery plans, and any other problematic incidents.
Device and server management: ServiceNow ITOM will ensure IT operations teams can better handle general maintenance, upgrading, and patching for server-related concerns. The solution will also help to maintain the health of organization devices such as laptops, phones, tablets, mobile devices, and desktops.
Infrastructure maintenance: ServiceNow ITOM helps organizations set up remote access networks, maintain network security, regulate communication with external servers and firewalls, and also monitor and manage internal telephone systems.

ServiceNow IT Operations Management Benefits

Improve DevOps: ServiceNow ITOM improves the ability to inspect microservices, which enables DevOps and SRE teams to improve incident response.
Improve data control: The solution will help to manage the entire digital lifecycle, and will also enhance the organization's configuration management database (CMDB) to enable a more robust data foundation.
Problem-solve: ITOM is able to proactively identify anomalies before they become issues/problems with tremendous accuracy. ITOM helps organizations minimize outages and reduce the negative impact to end users so that they do not experience any downtime or service degradations. ITOM will also use artificial intelligence for IT Operations (AIOps) along with machine learning (ML) to reduce the possibility of false positives, saving time and increasing productivity.
Automate workflows: ITOM offers a pre-designed workbook and no-code/low-code workflows to reduce redundant tasks and improve recovery times. ITOM provides intuitive workable processes to be shared easily with all teams throughout the organization.

ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.

Reviews from Real Users

“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant

“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree

VMware Aria Operations is a high-ranking virtualization management and cloud management tool that automates and simplifies IT management to the applications it supports. It achieves this through full-stack visibility from physical, virtual, and cloud infrastructure. The product allows users to enable self-driving IT operations management across private, hybrid, and multi-cloud environments. This is conducted with the unified operations platform that delivers continuous performance, capacity and cost optimization, and integrated compliance through artificial intelligence (AI) and machine learning (ML), and predictive analytics.

VMware Aria Operations Use Cases

VMware Aria Operations has several use cases, some of which include:

Continuous performance optimization: VMware Aria Operations allows users to assure application performance at a minimal cost, facilitated by real-time predictive analytics and artificial intelligence. The product can be used to automatically balance workloads, improve consolidation rations, optimize and rightsize workloads, and avoid contention.
Capacity and cost management: VMware Aria Operations can be utilized to reduce cost and improve efficiency with real-time ML-based capacity and cost analytics. The solution uses these tools to visualize cost savings opportunities and accelerate decision-making.
Intelligent remediation: This product can also be used to predict, prevent, and troubleshoot issues with actionable insights. Through other VMware integrations, users can streamline and centralize IT operations.
Integrated compliance: The solution can be utilized to reduce risk and enforce IT regulatory standards for VMware Cloud through integrated compliance and automated drift remediation.

VMware Aria Operations Features

The product has various features which users can utilize. Several of the features that the 2022 version of VMware Aria Operations introduced include:

Management pack builder: This feature is a no-code solution that allows users to expand their operations visibility to anywhere they wish. The builder allows users to connect to a data source using an HTTP or Amazon AWS data source, as well as to make API calls, create objects, and build out relationships with other objects in the product.
Public cloud basic actions: This is a set of features that allows VMware Aria Operations users to initiate actions automatically via the product's UI for AWS, Microsoft Azure, or GCP CE instances.
Rule-based application discovery: Through this new feature of the product, users can easily discover multiple applications running in all or specific areas of infrastructure and view associated resources. This can be achieved through simple user-defined rules, including discovering applications based on tags, object names, and properties.
Aria Operations capacity management: This feature allows organizations to view the results of what-if analysis based on their allocation model and specify business hours for capacity calculations.
Alerts: This is a set of features that include components called Conditions and Symptoms, which are used to alert different types of issues on the platform.
User access management: Through this feature, users can benefit from improved ways to configure in VMware Aria Operations with the introduction of scopes.
Support for raw device mapping storage: This feature allows users to get configuration details about their raw device mapping (RDM), such as disk sharing, compatibility mode, and SCSI Bus Sharing.

VMware Aria Operations Benefits

VMware Aria Operations brings various benefits to the organizations using it. Among them are the following:

The product helps organizations reduce unplanned downtime and maximize return on investment (ROI) in hybrid and multi-cloud environments.
VMware Aria Operations simplifies management for hybrid clouds from migration assessments.
Users can benefit from an accelerated journey to VMware Cloud on AWS through this solution.
The product can be delivered on premises or as a service, providing flexibility for its users.
VMware Aria Operations can increase operational efficiency through monitoring and management features.
The solution accelerates decision-making through detailed cost analytics, which is visualized for users' convenience.
VMware Aria Operations allows users to both utilize standard compliance templates and create their own custom ones.

Reviews from Real Users

Mohamed N., a tech lead VMware support engineer at a tech services company, appreciates VMware Aria Operations because it is easy to use, stable, and support is always available.

Mojtaba K., a senior system administrator at a comms service provider, values VMware Aria Operations due to the fact that its dashboards give you a glimpse of what is really going on in your virtualized environment.

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.

servicenow, TransAlta, NATS, Symantec

Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi

Buyer's Guide

ServiceNow IT Operations Management vs. VMware Aria Operations

July 2024

Free Report: ServiceNow IT Operations Management vs. VMware Aria Operations

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