We performed a comparison between SentinelOne Singularity Complete and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"This is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The tool deletes the problem-causing process and prevents issues."
"The deep visibility is a valuable feature. I can use it during threats or alert signals that we get. I can also use it when we have alert signals from other security tools that we have."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"The tool saves 50% of the staff's time."
"The rollback feature is the most valuable aspect of the solution."
"We find the solution to be scalable."
"I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really good engineers on their team."
"Installation is easy."
"The solution has multiple modules within a single agent deployment."
"The solution integrates well with other Trend Micro products."
"The most valuable features are the DLP and anti-virus functionality."
"The solution is easy to use, flexible, and secure."
"The scalability works well."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"SentinelOne's customer service has room for improvement."
"The anti-ransomware technology takes up a lot of disc space."
"I'd like to see more documentation."
"They can improve the administrative interface. They can make it more user-friendly."
"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"Singularity's reporting isn't that great. The dashboards could be more customizable. It could be better integrated with other tools. SIEM tools provide better feeds. Singularity is a separate product altogether. It does not give enough information to integrate with different solutions to correlate better."
"Native integration with the mobile console is an area that can be improved."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"It is onsite. It does have its challenges in terms of scalability."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The solution's device control options are not too beneficial."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, HP Wolf Security and Cortex XDR by Palo Alto Networks. See our SentinelOne Singularity Complete vs. Trend Micro Smart Protection report.
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