Sentinel and Trellix Helix Connect compete in the SIEM solutions category. Sentinel is often favored for its user-friendly pricing and customer support, while Trellix Helix Connect stands out due to its superior features such as connectivity and implementation speed.
Features: Sentinel offers a robust correlation engine and has a flexible log system that enhances security threat detection. It's noted for its seamless automation and integration capabilities. The query tool also allows effective threat handling. Trellix Helix Connect integrates AI seamlessly, which accelerates incident resolution and supports natural language searches. Additionally, it provides rapid reporting capabilities, enhancing its functionality.
Room for Improvement: Sentinel needs to address outdated Java elements, improve cloud integration, and broaden device support. These improvements would reduce Java dependence and enhance user experience. Trellix Helix Connect users report configuration difficulties, insufficient cloud connectors, and high licensing costs. Enhancing dashboards and reducing false positives are recommended to better meet user expectations.
Ease of Deployment and Customer Service: Sentinel supports diverse deployment models—from on-premises to hybrid clouds—and is praised for its integration with Microsoft, though its customer service has mixed feedback due to slower responses to non-critical queries. Trellix Helix Connect offers a cloud-native approach suitable for fast cloud deployments. Customer service varies in quality, reflecting inconsistencies.
Pricing and ROI: Sentinel's pricing ranges from moderate to high, with additional licensing costs, appealing to larger enterprises. Its effective threat prevention and user behavior tracking enhance ROI. Trellix Helix Connect has higher costs, justified by robust AI integration and reduced incident response times. It provides a positive ROI, though perceived as pricier than Sentinel.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
We support the largest companies in the world and can cater to large environments.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Price is always a consideration, so the price would be nice if it were lower.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
It is not the cheapest, but also not the most expensive solution.
Sentinel's best features include that it's a very easy product to use.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Product | Market Share (%) |
---|---|
Trellix Helix Connect | 0.7% |
Sentinel | 3.9% |
Other | 95.4% |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 3 |
Large Enterprise | 7 |
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 1 |
Large Enterprise | 7 |
Sentinel is a full-featured Security Information and Event Management (SIEM) solution that simplifies the deployment, management and day-to-day use of SIEM, readily adapts to dynamic enterprise environments and delivers the true "actionable intelligence" security professionals need to quickly understand their threat posture and prioritize response.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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