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Seceon Open Threat Management Platform vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Seceon Open Threat Manageme...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Seceon Open Threat Management Platform is 0.8%, up from 0.5% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect0.7%
Seceon Open Threat Management Platform0.8%
Other98.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

TamimKhan - PeerSpot reviewer
Customization options need improvement but valuable threat management features and reasonable pricing benefit service providers
We are a Managed Security Service Provider (MSSP), and we provide services to our customers Seceon Open Threat Management Platform offers valuable features such as XDR and EDR. I also find the SOC and SOAR features valuable. Log management is another key functionality of the product. There are…
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing of Seceon Open Threat Management Platform is very reasonable."
"It offers a holistic approach with multiple solutions blended into one platform."
"We only recently started using Seceon, so we aren't taking advantage of all its features yet. We have enabled some proactive alerts about utilization and bottlenecks from high traffic."
"It is effective because it has threat intelligence from across the world and constantly checks and updates for new threats."
"Seceon Open Threat Management Platform notifies only genuine alerts. It offers plenty of options that are suitable for MSPs."
"You can use different solutions in a single platform which is very easy and attractive for customers."
"The most valuable feature of this solution is its artificial intelligence."
"The solution is very cost-effective compared to Splunk and LogRhythm."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"We are able to block some advanced malware and other things."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The most valuable features include predefined use cases and threatening states."
"As far as its core functionality goes, it’s spot-on."
"The best feature of Trellix Helix Connect is its quick implementation."
 

Cons

"For future releases, integrating incident response tools and improving communication on incident reporting could be beneficial."
"The SOP they provided wasn't great. They offered training over Sherp Virtualization, and the Seceon leadership visited our location to explain everything in detail, but the documentation and training could be better. It isn't as effective as it could be. There's some room for improvement there."
"The product should improve the triggering rate."
"Certain features, such as DLP, need to be improved as they are superficial and not in-depth."
"The product could be improved by including sandboxing capabilities in the next release."
"It is a standalone solution now. They need to make it into a cloud-based subscription model. It needs more compatibility for co-managed solutions. It can also have more threats and deeper integration with Microsoft."
"It would be better if they offered global coverage."
"Seceon Open Threat Management Platform sells some add-ons as part of the whole suite but not individually. If they sold them individually, they could potentially attract more business."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
 

Pricing and Cost Advice

"I find Seceon OTM's pricing to be reasonable, not too high or low, just okay for the market standards. I can't disclose specific figures, we pay on a quarterly basis under a service model. I would rate it eight out of ten. As a customer, I always hope for better pricing options."
"Seceon Open Threat Management Platform is cost-effective because it's a comprehensive platform that offers high availability."
"The pricing is very competitive. It's not expensive."
"The solution is cheap and very competitive. It offers good tuning in terms of the pricing. Other solutions like Palo Alto and IBM are more expensive."
"We used the solution's trial version for two months and later purchased it."
"It has a per-asset model instead of an ingestion-based model, which gives predictable pricing. In terms of price, it is in the middle to lower range of SIEMs that it competes against. It is the most affordable solution that we have implemented so far. It was much more affordable than anything else I've implemented."
"The price is quite reasonable."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
10%
Construction Company
6%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about Seceon Open Threat Management Platform?
The algorithm used in Seceon OTM is clear and logical, categorizing events as needed. This helps us identify and respond to threats effectively.
What is your experience regarding pricing and costs for Seceon Open Threat Management Platform?
The pricing of Seceon Open Threat Management Platform is very reasonable.
What needs improvement with Seceon Open Threat Management Platform?
There are areas for improvement in the customization options. Every ( /products/every-reviews ) quarter, they are developing the platform with new updates based on feedback provided.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

Seceon OTM, Seceon aiSIEM, aiSIEM, Seceon Open Threat Management
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Caduceus, SUNY
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Seceon Open Threat Management Platform vs. Trellix Helix Connect and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.