"Technical support is great. Palo Alto is extremely helpful and responsive."
"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
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"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"There are some automated network response portions that we want to turn up."
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SECDO Platform is ranked 6th in Security Incident Response with 1 review while Secureworks Red Cloak Threat Detection and Response is ranked 5th in Security Incident Response with 1 review. SECDO Platform is rated 8.0, while Secureworks Red Cloak Threat Detection and Response is rated 8.0. The top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". On the other hand, the top reviewer of Secureworks Red Cloak Threat Detection and Response writes "Simple deployment with good reports and dashboard". SECDO Platform is most compared with Fortinet FortiSOAR, Palo Alto Networks Cortex XSOAR, IBM Resilient, DFLabs IncMan SOAR and Splunk Phantom, whereas Secureworks Red Cloak Threat Detection and Response is most compared with Carbon Black CB Defense, Carbon Black CB Response, Cynet, Cisco SecureX and Splunk Phantom.
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