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BigContacts vs Vtiger CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigContacts
Ranking in CRM
118th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Vtiger CRM
Ranking in CRM
31st
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
Help Desk Software (45th), Sales Force Automation (14th)
 

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of BigContacts is 0.4%, up from 0.1% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Vtiger CRM1.3%
BigContacts0.4%
Other98.3%
CRM
 

Featured Reviews

Use BigContacts?
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Valdi Venter - PeerSpot reviewer
Owner | Director of Operations at Expert Technology Solutions
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.
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Top Industries

By visitors reading reviews
No data available
Retailer
26%
Computer Software Company
9%
Comms Service Provider
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Also Known As

No data available
Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk
 

Overview

 

Sample Customers

1. Atlassian 2. Cisco 3. CocaCola 4. Dell 5. Equinix 6. Google 7. IBM 8. Intel 9. LinkedIn 10. Microsoft 11. Netflix 12. Oracle 13. PayPal 14. Salesforce 15. SAP 16. ServiceNow 17. Siemens 18. Spotify 19. Square 20. TMobile 21. Toyota 22. Twitter 23. Uber 24. Visa 25. Walt Disney 26. WeWork 27. World Bank 28. Xerox 29. Zynga
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: February 2026.
883,824 professionals have used our research since 2012.