"We have found the solution to be stable."
"It has been helpful for opportunity management and lease management."
"CRM software that's simple to use, with good technical support, scalability, and stability."
"The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place."
"The most valuable solution of Zoho CRM is lead management and analytics. It has a powerful analytics tool."
"For the most part, the solution is stable."
"The whole forecasting and pipeline management is very good."
"One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution."
"The most valuable feature of Zoho CRM is its ease of use."
"Zoho CRM is easy to use and easy to understand."
"Its user interface could be better."
"With regards to monitoring the transaction with alerts, it could be better."
"Sometimes, there are technical glitches. When we add product details, the information disappears. It can be improved from this aspect. Some of the bugs also need to be resolved."
"This solution needs a more user-friendly interface."
"The only thing I noticed was that it does not support multi-country operations. In Canada, for example, we do not use the term "state," but rather "province," and we do not use zip codes, but rather "postal codes.""
"There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings."
"I would like to see more integrations and customization options in the next release."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."
"Zoho CRM has a rule engine or a place where you can set certain rules. That's not evolved very much. They could improve this within the platform."
"The solution can improve by having a policy that allows us to integrate with the cloud."
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.
Sage CRM is ranked 23rd in CRM with 2 reviews while Zoho CRM is ranked 5th in CRM with 12 reviews. Sage CRM is rated 6.6, while Zoho CRM is rated 7.6. The top reviewer of Sage CRM writes "Fair pricing and good quoting features but needs better monitoring of transactions". On the other hand, the top reviewer of Zoho CRM writes "Low cost, flexible, has excellent support, and ease of implementation". Sage CRM is most compared with , whereas Zoho CRM is most compared with Pipedrive, Freshsales, Bitrix24, Microsoft Dynamics CRM and Acumatica. See our Sage CRM vs. Zoho CRM report.
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