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Sage CRM vs Zoho CRM comparison

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174 views|138 comparisons
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885 views|520 comparisons
Featured Review
Buyer's Guide
Sage CRM vs. Zoho CRM
July 2022
Find out what your peers are saying about Sage CRM vs. Zoho CRM and other solutions. Updated: July 2022.
610,336 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have found the solution to be stable.""It has been helpful for opportunity management and lease management."

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"CRM software that's simple to use, with good technical support, scalability, and stability.""The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place.""The most valuable solution of Zoho CRM is lead management and analytics. It has a powerful analytics tool.""For the most part, the solution is stable.""The whole forecasting and pipeline management is very good.""One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution.""The most valuable feature of Zoho CRM is its ease of use.""Zoho CRM is easy to use and easy to understand."

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Cons
"Its user interface could be better.""With regards to monitoring the transaction with alerts, it could be better."

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"Sometimes, there are technical glitches. When we add product details, the information disappears. It can be improved from this aspect. Some of the bugs also need to be resolved.""This solution needs a more user-friendly interface.""The only thing I noticed was that it does not support multi-country operations. In Canada, for example, we do not use the term "state," but rather "province," and we do not use zip codes, but rather "postal codes."""There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings.""I would like to see more integrations and customization options in the next release.""There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently.""Zoho CRM has a rule engine or a place where you can set certain rules. That's not evolved very much. They could improve this within the platform.""The solution can improve by having a policy that allows us to integrate with the cloud."

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Pricing and Cost Advice
  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."
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    Questions from the Community
    Top Answer:We have found the solution to be stable.
    Top Answer:Our company is an enterprise and we use the solution for a multimillion-rand company. For handling the loads of money coming in and out, the price for an enterprise is good.
    Top Answer:With regards to monitoring the transaction with alerts, it could be better.
    Top Answer:The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place.
    Top Answer:We pay a subscription. The license is the subscription where we pay $50 per month per user. Zoho CRM pricing is very affordable. There are no costs in addition to the subscription fees.
    Top Answer:It would be useful to have some way of mapping organizations that could add more value. If I have X company's database and am trying to create multiple contexts for different entities of the same… more »
    Ranking
    23rd
    out of 69 in CRM
    Views
    174
    Comparisons
    138
    Reviews
    2
    Average Words per Review
    265
    Rating
    6.5
    5th
    out of 69 in CRM
    Views
    885
    Comparisons
    520
    Reviews
    11
    Average Words per Review
    493
    Rating
    7.6
    Comparisons
    Learn More
    Overview
    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Offer
    Learn more about Sage CRM
    Learn more about Zoho CRM
    Sample Customers
    Avis, Fuji Xerox, Formula 1
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company44%
    Healthcare Company7%
    Comms Service Provider7%
    Energy/Utilities Company7%
    REVIEWERS
    Financial Services Firm20%
    Marketing Services Firm10%
    Wellness & Fitness Company10%
    University10%
    VISITORS READING REVIEWS
    Computer Software Company34%
    Comms Service Provider24%
    Wholesaler/Distributor6%
    Performing Arts4%
    Company Size
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise5%
    Large Enterprise58%
    REVIEWERS
    Small Business70%
    Midsize Enterprise15%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    Sage CRM vs. Zoho CRM
    July 2022
    Find out what your peers are saying about Sage CRM vs. Zoho CRM and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    Sage CRM is ranked 23rd in CRM with 2 reviews while Zoho CRM is ranked 5th in CRM with 12 reviews. Sage CRM is rated 6.6, while Zoho CRM is rated 7.6. The top reviewer of Sage CRM writes "Fair pricing and good quoting features but needs better monitoring of transactions". On the other hand, the top reviewer of Zoho CRM writes "Low cost, flexible, has excellent support, and ease of implementation". Sage CRM is most compared with , whereas Zoho CRM is most compared with Pipedrive, Freshsales, Bitrix24, Microsoft Dynamics CRM and Acumatica. See our Sage CRM vs. Zoho CRM report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.