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Red Canary vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
 

Customer Service

Sentiment score
8.5
Red Canary offers exceptional, proactive customer support with regular check-ins and emergency on-call services, enhancing user satisfaction.
Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
In emergencies, there is an on-call person available to resolve issues immediately.
I started in support at Red Canary, and the service was excellent, rating around ten.
 

Scalability Issues

Sentiment score
6.4
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Red Canary faced challenges in keeping up with growth and expanding its product line, making scalability more challenging.
 

Stability Issues

Sentiment score
8.2
Users praise Red Canary for its stability and smooth, reliable performance, even within a short two-month usage period.
Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
 

Room For Improvement

Red Canary users seek on-premise versions, language support, firewall improvements, summary features, and pricing adjustments for smaller institutions.
SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
There is a need for improving timeliness and ensuring accurate threat detection, as the software may not catch everything promptly.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Enterprise users find Red Canary's pricing fair at $100 per device annually, though some prefer lower costs.
 

Valuable Features

Red Canary integrates with EDR software for real-time threat detection, automation, and compliance support in banking and security.
Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
Its detection engine, with proprietary logic, helps in filtering out noise to identify important threats.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Red Canary
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
Advanced Threat Protection (ATP) (24th), Managed Detection and Response (MDR) (13th), Risk-Based Vulnerability Management (13th)
SECDO Platform
Ranking in Endpoint Detection and Response (EDR)
70th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Red Canary is 0.2%, up from 0.0% compared to the previous year. The mindshare of SECDO Platform is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
13%
Manufacturing Company
7%
Financial Services Firm
7%
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Red Canary MDR?
The most valuable feature of the solution is its automation part.
What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
Ask a question
Earn 20 points
 

Also Known As

Red Canary Managed Detection and Response (MDR)
No data available
 

Overview

 

Sample Customers

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Valley National Bank, IDT Corporation
Find out what your peers are saying about Red Canary vs. SECDO Platform and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.