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Rapid7 InsightIDR vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (24th), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (19th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.3%, up from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Rapid7 InsightIDR1.3%
Symantec Endpoint Detection and Response0.7%
Other94.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Prajwal Chougale - PeerSpot reviewer
SPC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"Monitoring is most valuable."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Threat identification and detection are the most valuable features of this solution."
"It is an easy-to-use tool."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"I like the tool's user analysis feature."
"​​User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."
"It gives all the advantages of a SIEM, however, using clever AI, it looks for patterns of behavior rather than just flooding me with all the alerts."
"The solution is very stable and works very well for what I need it to do."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"It is a very stable solution."
"I recommend Symantec Endpoint Detection to anyone considering implementation of this solution."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"I would definitely recommend Symantec because the company provides great support from its engineers."
"The pricing is good."
"I have had absolutely no problem with using this solution, it really works well."
"Overall, I think that this product runs quite smoothly and I definitely can recommend it."
"The solution does all that we expect it to do."
"The security is good."
 

Cons

"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Cortex XDR by Palo Alto Networks could improve by offering remote management. It would be useful to look at the client's issue to fix it."
"The price could be a little lower."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"A better pricing plan would make this product more competitive."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"The solution should enhance the ADR and reporting."
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"The APIs can be further improved in Rapid7."
"One thing that springs to mind is easier API integration with ITSMs."
"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"Personally, I feel it would greatly benefit from more supported log sources."
"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."
"I chose eight out of ten because of the analytical rules; they lack dynamic rules, and also due to the dashboard and reporting part."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"The response time for technical support takes too long."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Since Broadcom took over, we have not been satisfied by the way they are handling the end user's query or end-user support."
"I think the network forensics feature could be improved."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The GUI could be better."
 

Pricing and Cost Advice

"Cortex XDR's pricing is ok."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The price was fine."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The price of the product is not very economical."
"This is an expensive solution."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is a reasonably priced solution."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"The solution has a mid-range price point in the market"
"The pricing is good, and it is not very expensive."
"It is more reasonably priced than other vendors."
"The pricing and licensing are competitive."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"The price is reasonable."
"It is an expensive solution."
"We have a yearly subscription, and the pricing is fair."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"We pay around $100,000 for 5000 licenses every year."
"The price is okay, but it really depends on the customer's requirements."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
7%
Outsourcing Company
12%
Financial Services Firm
12%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.