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Rapid7 InsightIDR vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (21st), User Entity Behavior Analytics (UEBA) (10th), Threat Deception Platforms (8th), Extended Detection and Response (XDR) (20th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 1.0% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Rapid7 InsightIDR1.2%
Symantec Endpoint Detection and Response0.7%
Other94.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"From a single pane of glass, you can easily manage all of your endpoints."
"Monitoring is most valuable."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."
"Simple configuration and automatically syncs to the cloud platform."
"The incident case management is the most valuable feature, and the ability to quickly sort through all the logs, network and endpoint data, and add it to an incident case as part of the investigation, with automatic timelining and correlation to other notable events and activities on the network, results in a huge improvement in our overall confidence that we have quickly traced down the right source of an issue."
"The solution provides satisfying native integration features"
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"The UI is very good."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"It gives all the advantages of a SIEM, however, using clever AI, it looks for patterns of behavior rather than just flooding me with all the alerts."
"I like Symantec EDR's device control and USB security features."
"I would definitely recommend Symantec because the company provides great support from its engineers."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution does all that we expect it to do."
"Overall, I think that this product runs quite smoothly and I definitely can recommend it."
"The most valuable features are that it is easy to connect and global settings are good."
"The most valuable features of the solution are that it is easy to use and has good support."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
 

Cons

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"As an improvement, I would like to see enhanced connection speeds."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"They should add more configuration and security features to it."
"Lacks a mobile application."
"The ability to tune the collector for custom logs would greatly help."
"Customised alert recipients need to be added to allow better first-line action and quicker response."
"I feel it would greatly benefit from more supported log sources."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"Its UI could be more user-friendly."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be beneficial to have more integration and compatibility with other platforms."
"They do need to minimize the number of agents installed on a server."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I don't have any issues with the pricing. We are satisfied with the price."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I am using the Community edition."
"It's about $55 per license on a yearly basis."
"It has a yearly renewal."
"The price was fine."
"The pricing is good, and it is not very expensive."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"It is more reasonably priced than other vendors."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The solution has a mid-range price point in the market"
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The price is reasonable."
"Symantec Endpoint Detection and Response is expensive."
"We pay around $100,000 for 5000 licenses every year."
"We have a yearly subscription, and the pricing is fair."
"We are satisfied with the pricing."
"The product is cheap."
"The price is really high and it should be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.