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Quest Rapid Recovery vs Rubrik vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Backup and Recovery
Backup and Recovery
SaaS Backup
 

Featured Reviews

Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.
Daniel Ogola - PeerSpot reviewer
The appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment.
The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The best feature of the solution is the user interface."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Intelligent agent technology."
"The management and ease of installation are the most valuable features."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"The live mounting and compatibility of different operating systems is great."
"CloudOn allows for backed up virtual machines stored offsite in Azure to be instantiated as an Azure virtual machine and spun up."
"The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks."
"Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
"The Live Mount feature is excellent; it's useful for the backup administrator and end user."
"We're comfortable using this kind of technology. It's user-friendly."
"The duplication is the solution's most valuable feature."
"I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope."
"The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"The solution's hardware appliance is very scalable and very useful."
"Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated."
"The solution is stable; I haven't experienced any bugs or glitches on it."
 

Cons

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"There is room for improvement in customer service and support. I would like to see faster response time."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"Setup is immediate but pricing is not cheap."
"The open source database needs to be supported."
"The solution needs to be more secure and needs to better protect against ransomware."
"There is room for improvement in pricing. After the licensing, the price tends to go up as time goes by."
"I hope to see enhancements in areas like data governance and the incorporation of new features in future updates."
"The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them."
"One improvement I would suggest for Rubrik is to have an inbuilt media layer facility for direct backups to tape."
"I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for."
"The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes."
"In the future, we would like to see support for virtualized machines."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"Technical support can be improved."
"The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"The solution does lack a lot of features, and we're considering switching."
 

Pricing and Cost Advice

"Its price is okay. It is reasonable in terms of the way it works."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"The pricing is on the higher end."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"It is an expensive product."
"The pricing and licensing of Rubrik is better than products that we've had in the past. It was quite a bit cheaper than Commvault and NetBackup."
"There are additional costs like maintenance, and there are some features on their central management piece that don't come with our licensing."
"The pricing has been quite good from our perspective, in terms of being able to negotiate with the Rubrik team to get the product that we want and be able to sell that out to our end customers."
"The setup cost is a bit high, but the solution is an all-in-one solution."
"The product is not cheap, but for good reason. It simply works and is very fast."
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
"Its price tends to go up with time. Its pricing definitely has room for improvement. If you negotiate right with them, you might get a good price. Support is a part of the package, and every three years, when we renew our contract, we get new hardware."
"SaaS Backup isn't the most expensive solution."
"The program is quite expensive."
"The tool is expensive compared to Veeam."
"I would rate this solution's pricing as five out of five."
"This solution is not cheap and not expensive but priced in the mid-range."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Manufacturing Company
13%
Financial Services Firm
13%
Computer Software Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
What is your experience regarding pricing and costs for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is slightly expensive, but they can do more on it. The exact figure for Veritas Alta Saa...
What needs improvement with Veritas Alto SaaS Protection?
For Veritas Alta SaaS Protection, the only challenge is downtime and the impact of time synchronization whereby diffe...
What is your primary use case for Veritas Alto SaaS Protection?
For the customers that I'm dealing with, they are using Veritas Alta SaaS Protection for long-term retention and offl...
 

Also Known As

Dell AppAssure
No data available
SaaS Backup
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
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