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PRTG Network Monitor vs SentinelOne Singularity AI SIEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
PRTG Network Monitor enhances efficiency by reducing downtime, simplifying monitoring, improving resource allocation, and boosting IT productivity.
Sentiment score
5.7
SentinelOne Singularity AI SIEM reduces alerts, enhances SOC efficiency, and improves productivity, offering cost-saving benefits despite high pricing.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
Network Manager at a financial services firm with 1,001-5,000 employees
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
Architect at a consultancy with 1-10 employees
The implementation reduced our employee resources from 20-25 to 5-6 employees.
Senior consultant at Cambridge Institute of Technology
If the data gets encrypted, it automatically rolls back.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Before using SentinelOne Singularity AI SIEM, investigating a moderately complex alert took around thirty to sixty minutes because analysts had to collect logs from multiple security tools.
it support at a outsourcing company with 51-200 employees
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Customer Service

Sentiment score
6.7
PRTG Network Monitor's support is praised for knowledge but faces criticism for email-only contact and delayed response times.
Sentiment score
6.5
SentinelOne Singularity AI SIEM support is mixed; praised for AI-assistance and documentation but criticized for slow responses and transfers.
They resolve our queries 24/7.
software engineer at Capgemini
The setup process is well-documented, making it easy to deploy.
Solutions Architect at Boch Systems Company Limited
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
IT Infrastructure Engineer at Atlas
SentinelOne Singularity AI SIEM has AI-based technical support available.
IT Security Analyst at a tech consulting company with 11-50 employees
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
In rating the technical support for SentinelOne, it depends on whether we are discussing EDR or SentinelOne Singularity AI SIEM.
Managing Director at iMark Consult
 

Scalability Issues

Sentiment score
7.4
PRTG Network Monitor offers easy scalability, efficient integration, and cost optimization for both small and large business infrastructures.
Sentiment score
6.3
SentinelOne Singularity AI SIEM excels in scalability but may require expertise for ease of implementation and configuration.
On a scale of one to ten, scalability is rated as 9.5.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor has the ability to scale and add new devices.
IT Infrastructure Engineer at Atlas
You can install them in each network, even if they are not connected, and it works.
IT Consultant at M-COM s.r.o
It is designed to handle growing log volumes and supports environments that include on-premises infrastructure, cloud services, endpoints, identity platforms, and network devices.
it support at a outsourcing company with 51-200 employees
With any AI adoption, the end goal should be more governance and data security and safety.
Associate Vice President at Novac Technology Solutions
The performance depends on the configuration.
IT Security Analyst at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
PRTG Network Monitor is reliable and stable, though performance issues may occur if exceeding probe limits or with manual refreshes.
Sentiment score
7.9
SentinelOne Singularity AI SIEM is generally stable, with some performance issues under heavy loads, but fast log searches.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
Network Manager at a financial services firm with 1,001-5,000 employees
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
Associates at Mphasis
PRTG Network Monitor is very stable and requires low maintenance.
Software Engineer at Asahi Beverages
I have worked with it, and it is very handy, easy to manage, and excellent with its AI-driven capabilities.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
IT Security Consultant at Systemhaus for you GmbH
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Cyber Security Engineer at a retailer with 201-500 employees
 

Room For Improvement

PRTG Network Monitor needs better database structure, customization, integrations, Unix support, mobile features, pricing, and sensor performance.
SentinelOne Singularity AI SIEM needs improvements in customization, integration, and usability, alongside better automation, reliability, and AI transparency.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
Senior consultant at Cambridge Institute of Technology
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
IT Infrastructure Engineer at Atlas
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
Associate Vice President at Novac Technology Solutions
The interface flickers frequently, and sometimes it does not load properly.
IT Security Analyst at a tech consulting company with 11-50 employees
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
 

Setup Cost

PRTG Network Monitor offers scalable pricing from free to premium, catering to various enterprise needs with flexible licensing options.
SentinelOne Singularity offers competitive pricing, integrates security functions, and enhances SOC efficiency with easy setup and AI-driven analytics.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
software engineer at Capgemini
Pricing is by the number of devices, not by sensor.
Solutions Architect at Boch Systems Company Limited
The prices are very high for PRTG Network Monitor.
IT Infrastructure Engineer at Atlas
I find SentinelOne's pricing to be reasonable and competitive.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Features such as centralized log management, AI-driven analytics, automated workflow, and integrated security options can reduce operational overhead and improve SOC efficiency, which helps justify the investment.
it support at a outsourcing company with 51-200 employees
Compared to another SIEM tool's pricing, the pricing is the best, from my side.
Technical Support Executive at Softcell Technologies Limited
 

Valuable Features

PRTG Network Monitor excels with real-time monitoring, customizable alerts, seamless integration, and comprehensive reports, enhancing efficiency and reducing downtime.
SentinelOne Singularity AI SIEM enhances security with AI-driven threat detection, automated investigations, and seamless integration, boosting efficiency.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
IT Infrastructure Engineer at Atlas
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
Architect at a consultancy with 1-10 employees
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
Software engineer at Bosch
We finally have visibility into things that were never visible before.
IT Security Consultant at Systemhaus for you GmbH
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
Cyber Security Engineer at a retailer with 201-500 employees
The AI-driven threat detection capabilities improve our overall security posture.
Associate Vice President at Novac Technology Solutions
 

Categories and Ranking

PRTG Network Monitor
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (5th), Cloud Monitoring Software (7th)
SentinelOne Singularity AI ...
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (6th), AI Observability (6th)
 

Mindshare comparison

PRTG Network Monitor and SentinelOne Singularity AI SIEM aren’t in the same category and serve different purposes. PRTG Network Monitor is designed for Network Monitoring Software and holds a mindshare of 2.5%, down 4.1% compared to last year.
SentinelOne Singularity AI SIEM, on the other hand, focuses on Security Information and Event Management (SIEM), holds 1.3% mindshare, up 1.0% since last year.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.5%
Zabbix3.7%
SolarWinds NPM3.7%
Other90.1%
Network Monitoring Software
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity AI SIEM1.3%
Splunk Enterprise Security8.0%
IBM Security QRadar5.6%
Other85.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

MC
Senior consultant at Cambridge Institute of Technology
Has reduced troubleshooting time and improved issue detection through sensor alerts and team collaboration
PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
Dev Reshwal - PeerSpot reviewer
Technical Support Executive at Softcell Technologies Limited
Automation has reduced workload and real-time monitoring provides faster incident response
SentinelOne Singularity AI SIEM is the best, but sometimes the dashboards are a little simple compared to other tools. The custom dashboard is not available in their features. Therefore, I would suggest adding the custom dashboard for any of our requirements. The AI-driven analytics from SentinelOne Singularity AI SIEM has not affected our ability to reduce false positives. SentinelOne Singularity AI SIEM has affected my SOC's efficiency in investigating alerts and responding to incidents. If we receive any alerts, we can observe what activity is being done. We can see if it is malicious or something suspicious, or a true positive. We can analyze the path, the hash, and whether the signature is verified or not. We can see if it is an alert triggered by any engine. We can see the source of this. We will do that type of analysis and raise it to the client side. Also, if I identify anything suspicious or malicious in the alert, I will forcefully kill and quarantine it immediately.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
10%
Healthcare Company
7%
Outsourcing Company
7%
Outsourcing Company
23%
Manufacturing Company
7%
Comms Service Provider
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
What needs improvement with SentinelOne Singularity AI SIEM?
My impression of the AI-driven threat detection capabilities is that it helps a little bit, but they need to tune it a bit because we are seeing too many false positives recently. Since we are a pa...
What is your primary use case for SentinelOne Singularity AI SIEM?
SentinelOne Singularity AI SIEM is a tool that we use to support our clients. Our organization is a service-based organization, so we use SIEM to provide services to software-based clients. We are ...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
In my organization, approximately eighty people work with SentinelOne Singularity AI SIEM. Our clients vary in size; we have small businesses, medium enterprises, and large enterprises as well. Sen...
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
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