Try our new research platform with insights from 80,000+ expert users

Proofpoint Email Protection vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (3rd), Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
Symantec Web Isolation
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (83rd)
 

Mindshare comparison

Proofpoint Email Protection and Symantec Web Isolation aren’t in the same category and serve different purposes. Proofpoint Email Protection is designed for Secure Email Gateway (SEG) and holds a mindshare of 22.3%, up 19.6% compared to last year.
Symantec Web Isolation, on the other hand, focuses on Anti-Malware Tools, holds 0.1% mindshare, down 0.2% since last year.
Secure Email Gateway (SEG)
Anti-Malware Tools
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
VamsiMohan - PeerSpot reviewer
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very scalable solution."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"The initial implementation is pretty easy to handle."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure."
"A one-stop shop for email protection"
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"Integration for reporting needs to be improved, it's too complex."
"The scalability can be improved, and the solution can be optimized."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"It is multiple times more expensive, which made it very much less attractive."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"Proofpoint is fairly expensive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost of Symantec Web Isolation is high."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
Ask a question
Earn 20 points
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
Fireglass
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Jefferies
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Secure Email Gateway (SEG). Updated: March 2025.
850,028 professionals have used our research since 2012.