"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"The most valuable feature is the zero-trust part of this solution."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The most valuable feature is synchronizing the limited access for partners or sub-contractors."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"The cloud setup is straightforward, and the onboarding process is much better, but the on-premises initial setup is slightly complex."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"The security features offered in SecureLink are not enough."
Earn 20 points
Prisma Access provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need – and delivers it everywhere you need it.
Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 18 reviews while SecureLink is ranked 17th in Enterprise Infrastructure VPN with 1 review. Prisma Access by Palo Alto Networks is rated 8.4, while SecureLink is rated 7.0. The top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". On the other hand, the top reviewer of SecureLink writes "Efficient technical support with good synchronization features, but it needs better security". Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, Cisco AnyConnect Secure Mobility Client and VMware SD-WAN, whereas SecureLink is most compared with Microsoft Azure VPN Gateway, F5 BIG-IP Local Traffic Manager (LTM), Zscaler Private Access, Cisco AnyConnect Secure Mobility Client and Citrix Gateway.
See our list of best Enterprise Infrastructure VPN vendors.
We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.