Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Broadcom is ranked #13 with an average rating of 6.6. Ping Identity holds a 7.0% mindshare in SSO, compared to Broadcom’s 2.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,442 Views
2,667 Comparison Views

100% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,569 Views
1,083 Comparison Views

91% willing to recommend

Ping Identity Platform

Symantec Siteminder

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 22, 2025

Symantec Siteminder and Ping Identity Platform compete in the identity and access management sector, offering robust security solutions. The Ping Identity Platform appears superior due to its modern features and scalability.

Features: Symantec Siteminder is recognized for providing secure Web Single Sign-On, strong access control, and efficient session management. Ping Identity Platform offers seamless integrations, advanced multi-factor authentication, and strong API security, making it ideal for modern enterprise environments.

Room for Improvement: Symantec Siteminder could improve in simplifying its deployment process, enhancing integration capabilities with modern applications, and reducing the complexity of its configuration. Ping Identity Platform could improve its user interface design, offer more detailed reporting features, and enhance its customer support response times.

Ease of Deployment and Customer Service: Symantec’s deployment model is complex and often requires experienced personnel for setup, slowing implementation. In contrast, Ping Identity Platform offers a straightforward deployment process with extensive documentation and support, enabling faster setup and integration into existing systems.

Pricing and ROI: Symantec Siteminder involves significant upfront costs but is reliable with long-term security benefits. Ping Identity Platform provides more competitive pricing suitable for modern budgets and offers a strong ROI by enhancing operational efficiency and security.

To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: August 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

August 2025

Download the complete report

Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Access Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Siteminder

Ranking in Single Sign-On (SSO)

13th

Ranking in Access Management

12th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Access Management (1st)

Mindshare comparison

As of September 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.0%, down from 9.5% compared to the previous year. The mindshare of Symantec Siteminder is 2.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO) Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	7.0%
Symantec Siteminder	2.3%
Other	90.7%

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Read full review

Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

"It is a very stable solution."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"The most valuable feature is multifactor authentication."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"The solution has a smooth and configurable user interface for single sign-on capabilities."

"We use the product to run different reports."

"The solution is stable. We haven't experienced any bugs or glitches."

More Ping Identity Platform pros

"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."

"As our identity model continues to mature, probably the Federation is most valueable."

"We almost never have outages nor see slowdowns."

"The authentication and single sign-on features of Symantec Siteminder are valuable."

"Siteminder allows us to manage identity and portability control efficiently."

"It's agent-based. It's convenient to deploy and integrate."

"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"

"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."

More Symantec Siteminder pros

Cons

"The product is not customizable."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"It has a long way to go until it is a cloud-based solution."

"The solution should allow for better integration with other platforms and the UBT."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

More Ping Identity Platform cons

"I would prefer to see their SAML integration be a more streamlined and easier interface."

"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."

"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."

"I'd like to see a rework of the user directory configuration."

"Better documentation. I went through some sessions on single sign-on for version 12.7."

"We are finding some compatibility issues. We're still working with CA on them."

"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."

"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."

More Symantec Siteminder cons

Pricing and Cost Advice

"The tool is quite affordable."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"PingID's pricing is pretty competitive."

"Ping offers flexible pricing that's not standardized."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The pricing is neither too expensive nor too cheap."

"The platform's value justifies the pricing, especially considering its security features and scalability."

More Ping Identity Platform pricing and cost advice

"CA solutions are generally expensive but for the customer the ROI is big."

"The solution's pricing is competitive."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"The price is quite comparable to the other enterprise-level solutions in that market."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The licensing is fair for this solution."

"The pricing is reasonable."

"I recommend conducting a PoC on every available product before choose one."

See which vendors are best for you

Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.

See recommendations

867,676 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

Manufacturing Company

Retailer

Financial Services Firm

30%

Insurance Company

12%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	69

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 19% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 8% of the time

Auth0 vs Ping Identity Platform

Compared 5% of the time

More Ping Identity Platform Competitors

ForgeRock vs Symantec Siteminder

Compared 31% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 17% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 12% of the time

More Symantec Siteminder Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

August 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Siteminder

August 2025

Download Symantec Siteminder product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

August 2025

Free Report: Ping Identity Platform vs. Symantec Siteminder

Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: August 2025.

DOWNLOAD NOW

867,676 professionals have used our research since 2012.

See our Ping Identity Platform vs. Symantec Siteminder report.

See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.

We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.