Auth0 vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
5th
Ranking in Access Management
2nd
Ranking in Customer Identity and Access Management (CIAM)
1st
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
3rd
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Directory Servers (1st)
 

Mindshare comparison

As of June 2024, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 16.9%, down from 22.3% compared to the previous year. The mindshare of Ping Identity Platform is 12.4%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
Unique Categories:
Access Management
12.7%
Customer Identity and Access Management (CIAM)
30.0%
Authentication Systems
1.3%
 

Featured Reviews

SC
May 24, 2023
Very easy to set up new SAML and SSO integrations with support for all IDPs including Okta and Azure
When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience. We really want to take the Organizations feature, but on the other hand, it is coupled with the limitations of the New Experience. That is why we have put the Organizations feature on hold. It is lacking some customization abilities.
Satish Shekhar Singh - PeerSpot reviewer
Apr 17, 2024
Offers multi-factor authentication (MFA), good customizations features, very flexible
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable. It provides basic SSO functionality, but we can easily extend it. For instance, if a client requires multi-factor authentication (MFA) beyond username and password, such as OTPs or knowledge-based answers, we can integrate those. Ultimately, we tailor the solution based on client needs. In fact, I've also worked in presales, demonstrating the capabilities of PingFederate through POCs (Proof of Concepts).

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most valuable feature of the product is scalability."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It supports identity federation, FSO and multi-tenancy."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"It has improved our organization by providing login authentication for a mobile app."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a scalable solution...It is a stable solution."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The most valuable feature is multifactor authentication."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
 

Cons

"This is a costly solution and the price of it should be reduced."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The product support for multi-tenancy could be improved."
"The product could use a more flexible administration structure"
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The Management API could be improved so it's easier to get user information."
"It has a long way to go until it is a cloud-based solution."
"It requires some expertise to set up and manage."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"PingID would benefit from a better user interface for integration."
"The solution should allow for better integration with other platforms and the UBT."
"The initial setup appears to be difficult in the beginning."
 

Pricing and Cost Advice

"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"It is a relatively inexpensive product in the industry."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"Ping offers flexible pricing that's not standardized."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The pricing is neither too expensive nor too cheap."
"The product is costly."
"PingID's pricing is pretty competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered s...
What needs improvement with Auth0?
There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing. Additio...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Auth0 vs. Ping Identity Platform and other solutions. Updated: May 2024.
787,763 professionals have used our research since 2012.