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Perforce Puppet vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Perforce Puppet
Ranking in Configuration Management
14th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Configuration Management
20th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (23rd), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Log Management (39th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of July 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.7%, down from 10.2% compared to the previous year. The mindshare of Perforce Puppet is 4.3%, up from 1.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.8%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.7%
Perforce Puppet4.3%
WhatsUp Gold1.8%
Other89.2%
Configuration Management
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
MS
Unix Consultant at ExxonMobil
Have managed configurations efficiently with an adaptable tool
I am using Perforce Puppet in the IT industry. I have experience with configuration management tools, specifically Perforce Puppet. I am a user of Perforce Puppet. I have used modular architecture to customize and integrate with my current IT environment. It is flexible and able to address my specific needs. I have worked with event-driven automation, and it helps to identify potential issues when someone manually changes any configuration on the server. Perforce Puppet reinforces the intended configuration that we have set earlier. I recommend Perforce Puppet as it's a good tool for all kinds of business and easy to use. It takes less than three months to learn how to use Perforce Puppet. On a scale of one to ten, I rate Perforce Puppet an eight.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"Overall, the stability is good."
"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"Microsoft Intune is far more efficient and faster than MECM."
"It significantly reduces the overhead associated with providing support."
"On the cloud, you can manage everything; you can push policies, maintain patches, and maintain security because everything interacts on the cloud and a VPN is not required."
"Turning the endpoint infrastructure into a highly efficient operation was the best thing that happened to our organization."
"Microsoft Intune has a pretty positive impact overall, especially in terms of device management efficiency and supporting remote work."
"The versatility is great."
"Return on the IaaS project was breaking even in the same year with deployment of 500 VM servers with a 3-tier app stack, and annual ROI from savings thereafter was to the tune of 60-80%."
"Puppet Enterprise has good functionalities."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise provides an autonomous delivery solution and agent-server architecture that was really helpful on our case for Internet base device management."
"Before we began using Puppet, everything was manual; once we moved to Puppet, it opened up a completely new world of automated management, which was amazing."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The valuable features I found are installing packages remotely and pushing files from a centralized server, and we can also create users and monitor services remotely."
"The solution effectively monitors network devices and servers."
"It handles the basics of monitoring."
"The threshold alerting is the most valuable feature."
"This product has aided us in procurement and is overall a well-priced solution."
"The installation and configuration process are easy."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
"Overall, we have been satisfied with the functionality of the product."
 

Cons

"Microsoft Intune could be improved with a more intuitive user interface, simpler policy configuration for complex environments, and faster troubleshooting tools."
"The initial setup is a little bit complex."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"One of the areas for improvement would be troubleshooting and reporting."
"The installation could be improved to be simplified."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"Reporting could be improved. It needs to be more expensive and robust."
"Microsoft Intune could be improved by providing more detailed and easier-to-navigate reporting and troubleshooting, especially when diagnosing policy failures."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."
"It needs GUI based automation. There is way too much command line work involved."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"At the beginning the initial setup was kind of complex."
"Well at the beginning it was kind of complex. Because you had a lack of knowledge."
"Puppet Enterprise is more complex and difficult to configure."
"Regarding the cost, I find it expensive, always."
"The technical support does not bother to respond."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The product is old and not updated."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
 

Pricing and Cost Advice

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"Intune is included with our F3 and E5 licenses."
"The pricing is competitive, but it is not cheap."
"It's affordable for the protection it gives. There are no additional costs."
"Pricing can be improved."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The pricing can be on the expensive side when considering competing products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Financial Services Firm
16%
Comms Service Provider
10%
Outsourcing Company
10%
Construction Company
9%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business189
Midsize Enterprise65
Large Enterprise185
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Puppet
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Perforce Puppet vs. WhatsUp Gold and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.