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Paycom vs ZingHR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Paycom
Ranking in Cloud HCM
7th
Average Rating
7.4
Reviews Sentiment
5.0
Number of Reviews
12
Ranking in other categories
Talent Management (7th), Talent Acquisition (5th)
ZingHR
Ranking in Cloud HCM
27th
Average Rating
6.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of Paycom is 0.8%, up from 0.4% compared to the previous year. The mindshare of ZingHR is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Paycom0.8%
ZingHR0.9%
Other98.3%
Cloud HCM
 

Featured Reviews

Kay Moss - PeerSpot reviewer
Human Resources Leader at a manufacturing company with 51-200 employees
Integrated HR workflows have improved hiring and payroll but added features still need fair pricing
What I appreciate most about Paycom is that it is all integrated into one system, so I do not have to go to an ATS to find applicants or have different performance management software. I can have time and attendance and payroll in the same platform, which I value because it is not clunky and all works together very seamlessly. I am using the workflow automation feature of Paycom. The workflow automation works very well for us, and we have set up processes so that there are no blind spots, ensuring the CFO's approval on positions, which is beneficial as we do not miss anything.
Kushal Dadwal - PeerSpot reviewer
Assistant Vice President at a recruiting/HR firm with 11-50 employees
Plenty of modules, useful bulk transfers, and scales well
I used SAP SuccessFactors prior to ZingHR. The main difference between ZingHR and SAP SuccessFactors is SAP SuccessFactors has a huge, dynamic UI. Admins have more control over fields, access, and permissions. Additionally, if the administrators are experienced they can make more customization within the system themselves. They do not need to approach the company or consultant. However, ask for the company to make necessary field corrections, or make certain changes for us. SAP SuccessFactors is not a perfect solution either, it has room for improvement. They are missing payroll as part of the core modules, you have to purchase it separately which can add to more costs. I prefer SAP SuccessFactors because it is good overall, dynamic, and it is evolving every quarter, every six months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Paycom's governance and security are outstanding."
"Paycom is very useful for the compliance part, with automatic real-time reports that are very easy to understand so we do not have to work or calculate anything manually."
"Everything being in one system has been a really significant game changer for us."
"Paycom is such a customizable platform that you can really create and tailor it to meet your organizational needs."
"Paycom's customer support is excellent, and I would rate the customer support a ten."
"When I say it is user-friendly and intuitive, the interface itself is very intuitive as far as a brand new user could log in and with a few clicks figure out where things live and how to make changes really easily."
"Right now I am using PrismHR and I have used ADP and UKG, but Paycom is really very easy to use for reporting purposes."
"Paycom positively impacts my organization by creating a centralized workflow, and we have everything in one place, including timekeeping, payroll runs, and employee records."
"The solution is a cloud HRMS, which makes it a self-sufficient model. You can do a lot of things without taking anybody's help."
"The most valuable feature of ZingHR is the data bulk uploading and downloading."
 

Cons

"In my opinion, the best features Paycom offers are not great, as I did not really enjoy using Paycom; I found it to be overly clunky."
"Paycom has a lot of things to improve, especially customer service, which is very difficult because they change the account manager frequently, so we don't know who we're going to talk to."
"Paycom can improve with the utilization of the interactive chatting capability and by providing users with alternative options on how to utilize the knowledge-based database to help users learn new information and keep updated with training sessions."
"It is also very time-consuming to set up the system, so if someone is looking to set up a system very quickly within one month, it would be incredibly overwhelming."
"Additionally, Paycom is getting slower day by day, and the timecard search feature is not working well."
"I think that there are some limitations to Paycom, including being able to date certain things in the future, such as accrual profiles or if someone's department is not changing for another week or two."
"But then as the reps get promoted and you get a new rep, the user experience goes to garbage on the back end because they either are not familiar with the platform yet or just are not as good or as invested."
"What I dislike about Paycom is that they charge for everything, which is frustrating because they recently added succession planning as an add-on that is not free."
"ZingHR could improve by giving administration users from the front end the ability to make corrections. I am having to do the bulk corrections from an Excel upload from the system."
"ZingHR is not flexible and needs to improve offline support."
 

Pricing and Cost Advice

Information not available
"ZingHR is not expensive."
"ZingHR is a less expensive solution than others, such as SAP SuccessFactors."
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Top Industries

By visitors reading reviews
Construction Company
19%
Manufacturing Company
12%
Healthcare Company
9%
Outsourcing Company
8%
Construction Company
20%
Manufacturing Company
16%
Computer Software Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Paycom?
I am not aware of the pricing that Paycom charges to employers. I am aware of ADP and Prism that I am using currently, but I am not aware of Paycom's pricing.
What needs improvement with Paycom?
The only dislike is that when they changed their interface and gave the update, it is not performing well. Whenever we try to use it on the web, it fluctuates a lot. The reload time for a screen is...
What is your primary use case for Paycom?
I use Paycom for payroll processing, managing time and attendance, PTO, and deductions. Reporting skills are the most important part here because Paycom provides a customizable reporting theme, whi...
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Comparisons

 

Overview

Find out what your peers are saying about Paycom vs. ZingHR and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.