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Palo Alto Networks PA-Series vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Organizations benefit financially and operationally with Fortinet FortiGate, citing savings, increased productivity, better security, and centralized management.
Sentiment score
7.5
Palo Alto Networks PA-Series offers cost-effective ROI with advanced security features, strong performance, and long-term user satisfaction.
Sentiment score
6.3
Palo Alto Networks VM-Series boosts agility, efficiency, security, and ROI, with significant cost-effective satisfaction and improved data visibility.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is praised for knowledgeable staff but criticized for inconsistent responsiveness and varying service quality.
Sentiment score
7.1
Customers praise Palo Alto Networks PA-Series support for quality and speed, though initial response times could improve.
Sentiment score
7.5
Palo Alto Networks VM-Series has responsive, knowledgeable support, though communication issues and high premium costs are noted by users.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
I am happy with the technical support from Palo Alto.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate is scalable, adaptable for business needs, but requires advanced planning to avoid hardware and licensing issues.
Sentiment score
7.3
PA-Series offers scalable solutions but some models need upgrades; choosing the right model is crucial for adaptability.
Sentiment score
7.4
Palo Alto Networks VM-Series offers high scalability and adaptability, with some configuration challenges but generally positive user experiences.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The solution can handle more than ten thousand users in my organization.
There are no restrictions in scalability.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is praised for its stability and performance, though some models face issues with high traffic.
Sentiment score
8.5
Palo Alto Networks PA-Series is praised for its robust stability, reliability, and effective performance, though frequent updates are noted.
Sentiment score
8.1
Palo Alto Networks VM-Series is highly stable, with minor issues during updates, making it a robust choice for users.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
 

Room For Improvement

FortiGate needs improvements in interface stability, user experience, reporting, VPNs, licensing costs, documentation, performance, and support.
Palo Alto Networks PA-Series needs enhanced security, usability, support, integration, and pricing flexibility to address current user challenges.
Palo Alto Networks VM-Series needs UI, reporting, integration, cloud compatibility, scalable features, clear pricing, and enhanced AI capabilities.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

Fortinet FortiGate is valued for cost-effectiveness, clear licensing, but renewal costs can vary compared to competitors.
Palo Alto Networks PA-Series is costly but valued for robust performance and features, appealing to enterprise customers despite higher prices.
Palo Alto Networks VM-Series offers robust security and flexible pricing but requires careful licensing for cost-effectiveness.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
The price of Palo Alto Networks PA-Series is expensive.
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to 3 year renewals.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
 

Valuable Features

Fortinet FortiGate is valued for its high-performance security features, ease of use, scalability, and cost-effectiveness.
Palo Alto Networks PA-Series offers robust security with advanced threat detection, user-friendly interface, and seamless integration enhancing functionality.
Palo Alto Networks VM-Series offers advanced threat management, scalability, and security for cloud and data center environments with intuitive features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
The most valuable feature of Palo Alto Networks PA-Series is that it is highly customizable.
The best features of the Palo Alto Networks PA-Series firewall include Global protector VPN workings.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
 

Categories and Ranking

Fortinet FortiGate
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Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks PA-Series
Ranking in Firewalls
13th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Advanced Threat Protection (ATP) (9th)
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.1%, up from 18.4% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 0.8%, up from 0.2% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.1%
Palo Alto Networks VM-Series1.0%
Palo Alto Networks PA-Series0.8%
Other78.1%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Bilal  Mustafa - PeerSpot reviewer
Manage security with leading firewall features while navigating AWS cloud challenges
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges. It functions very well in data centers. Its effectiveness is highly dependent on budget and approach. Moreover, the return on investment is calculated according to my organization’s sizing and has never been an issue.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
10%
Comms Service Provider
7%
Educational Organization
7%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business261
Midsize Enterprise99
Large Enterprise143
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise17
Large Enterprise25
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Palo Alto Networks PA-Series?
The reporting feature and application ID functionality within Palo Alto Networks PA-Series are incredibly valuable to...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to ...
What needs improvement with Palo Alto Networks PA-Series?
I do not have any challenges or areas for improvement with Palo Alto Networks PA-Series. There are no AI integrations...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
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Warren Rogers Associates
Find out what your peers are saying about Palo Alto Networks PA-Series vs. Palo Alto Networks VM-Series and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.