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Palo Alto Networks PA-Series Reviews

Vendor: Palo Alto Networks
4.3 out of 5
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What is Palo Alto Networks PA-Series?

Palo Alto Networks PA-Series is essential for firewall implementation, perimeter defense, securing infrastructure boundaries, web filtering, VPN, and threat prevention. Organizations deploy it for secure cloud connections, internet security, and managing network devices.

Get the Palo Alto Networks PA-Series Buyer's Guide and find out what your peers are saying about Palo Alto Networks PA-Series, Fortinet FortiGate, Netgate pfSense and more!
Palo Alto Networks PA-Series is the #19 ranked solution in best firewalls. PeerSpot users give Palo Alto Networks PA-Series an average rating of 8.6 out of 10. Palo Alto Networks PA-Series is most commonly compared to Fortinet FortiGate: Palo Alto Networks PA-Series vs Fortinet FortiGate. Palo Alto Networks PA-Series is popular among the small business segment, accounting for 40% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 9% of all views.
Buyer's Guide
Palo Alto Networks PA-Series
March 2026
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Palo Alto Networks PA-Series mindshare

As of April 2026, the mindshare of Palo Alto Networks PA-Series in the Firewalls category stands at 1.2%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks PA-Series1.2%
Fortinet FortiGate17.2%
OPNsense9.6%
Other72.0%
Firewalls

PeerResearch reports based on Palo Alto Networks PA-Series reviews

TypeTitleDate
CategoryFirewallsApr 17, 2026Download
ProductReviews, tips, and advice from real usersApr 17, 2026Download
ComparisonPalo Alto Networks PA-Series vs Fortinet FortiGateApr 17, 2026Download
ComparisonPalo Alto Networks PA-Series vs Netgate pfSenseApr 17, 2026Download
ComparisonPalo Alto Networks PA-Series vs Sophos FirewallApr 17, 2026Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.217.2%92%590 interviewsAdd to research
Netgate pfSense4.38.6%94%221 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 22, 2026

Valuable Features

Palo Alto Networks PA-Series offers robust firewall capabilities with features like GlobalProtect, deep packet inspection, antivirus, URL filtering, and behavior-based analysis. It excels in threat prevention through machine learning and Cortex integration, ensuring network security. Users appreciate the customizable App-ID feature, easy integration with systems like Active Directory, and efficient reporting. Its three-layer architecture simplifies deployment, while security controls allow application-based policy enforcement without port constraints. Stability and fast deployment are also key benefits.
  • "With the help of Palo Alto Networks PA-Series, we are saving money, time, and multiple other resources."
  • "Palo Alto Networks PA-Series is basically integrated with LDAP to fetch the identity of the users and we provide access based on the identity."
  • "Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have."

Room for Improvement

Palo Alto Networks PA-Series faces concerns with its high licensing costs, complex configuration, and frequent updates. Users find its technical support and user interface lacking in efficiency. Integrating DNS protection, improving endpoint security for remote work, and providing seamless VPN implementations are desired. The need for AI integration and better monitoring features is also highlighted. Enhancements in web application firewall capabilities and simplified policy management would be beneficial. The support process's responsiveness and community resources require improvement.
  • "Because they have a separate license for VPNs and do not provide any type of quick support, which is why I have rated it nine instead of a perfect score."
  • "Licenses are too costly. As I compare with Check Point or other OEM, the licenses are too much more costly and they should work on bundled licenses."
  • "However, they are expensive and there might be some sticker shock if you just looked at them for the price."

ROI

Palo Alto Networks PA-Series offers reliable performance and generates a good return on investment by reducing costs, maintaining high security, and incorporating advanced features. It enables organizations to manage security at both the user and application levels, eliminating the need for extra devices. Although performance is generally strong, occasional issues may arise. Customers report financial benefits within three to five years, making it a worthwhile purchase for long-term security needs and efficient resource management.

Pricing

Palo Alto Networks PA-Series is often considered expensive compared to competitors like FortiGate and Cisco. Pricing varies greatly by model, ranging from $1,300 for entry-level models to several hundred thousand dollars for high-end versions. While the upfront cost is high, users appreciate the bundled license offerings, which are about 40% cheaper than individual licenses. These bundles include essential features like threat prevention and URL filtering. GlobalProtect and IoT licenses may incur additional charges.
  • "The solution's pricing is high compared to that of Cisco and Fortinet."
  • "With Palo Alto, even when you enable all the modules, it still provides the exact throughput they advertise."
  • "The pricing is fair."

Popular Use Cases

Organizations primarily use Palo Alto Networks PA-Series for perimeter defense, enhancing security in cloud environments, and establishing secure connections, especially for remote VPNs. It offers identity-based access, threat prevention with WildFire, and URL filtering. Many leverage it for web filtering, application control, and to safeguard against internet threats. For some, it serves as an edge protection firewall with a focus on restricting access and managing traffic across different regions and network segments.

Service and Support

Palo Alto Networks PA-Series' customer service and support receive mixed feedback. Response times vary, with some waiting longer for assistance compared to competitors. Many find the support teams, including Serbia, knowledgeable and proactive in training and updates. While many rate them highly, there's mention of slow initial responses and occasional challenges reaching specific teams. Despite this, frequent follow-ups and integration troubleshooting are appreciated, resulting in high satisfaction for many users.

Deployment

Palo Alto Networks PA-Series initial setup is generally simple and user-friendly, especially for those with prior networking experience. It involves configuring zones and can be completed within a few hours to a couple of days. While some users may find it complex, most agree it's easier than setups from competing vendors. Knowledge base articles and intuitive interfaces assist significantly in the process, making it manageable even for less experienced administrators.

Scalability

Palo Alto Networks PA-Series is recognized for its robust scalability, particularly with virtual options that are easy to expand. Hardware models may face limitations and require precise selection to accommodate growth. Customers frequently rate its scalability between eight and nine out of ten, with some praising effortless handling for high-demand environments. Enterprise level adaptability is high, but some smaller models may demand upgrades or replacements to meet rising usage efficiently.

Stability

Users express high confidence in the stability of Palo Alto Networks PA-Series, frequently rating it between eight to ten. They highlight its reliability, absence of bugs, and performance capabilities even over years of use. Some mention minor issues with frequent updates but agree that it performs better than other firewalls, emphasizing its high availability feature. Despite a few concerns, the consensus is that it maintains a robust and stable presence in the market.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Palo Alto Networks PA-Series Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise14
By reviewers
By visitors reading reviews
Company SizeCount
Small Business113
Midsize Enterprise60
Large Enterprise111
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
Government
8%
University
6%
Educational Organization
6%
Financial Services Firm
5%
Construction Company
5%
Healthcare Company
5%
Retailer
5%
Outsourcing Company
5%
Insurance Company
3%
Performing Arts
3%
Wholesaler/Distributor
3%
Marketing Services Firm
3%
Media Company
2%
Hospitality Company
2%
Real Estate/Law Firm
2%
Religious Institution
1%
Non Profit
1%
Legal Firm
1%
Energy/Utilities Company
1%
Non Tech Company
1%
Leisure / Travel Company
1%
Logistics Company
1%
Renewables & Environment Company
1%

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Learn more about Palo Alto Networks PA-Series

Companies trust Palo Alto Networks PA-Series to protect corporate networks from external threats, control traffic between networks, and meet regulatory compliance. Integrating well with applications, it offers centralized management and advanced security features such as IDS, IPS, and GlobalProtect. It ensures stable performance, application-based policy enforcement, and decryption of SSL traffic while providing efficient resource usage and comprehensive logging.

What are the key features?
  • Stability: Reliable performance for continuous protection.
  • App-ID: Application-based policy enforcement.
  • URL Filtering: Prevents access to malicious websites.
  • Security Controls: Comprehensive threat prevention mechanisms.
  • User-Friendly Interface: Simplifies management and operations.
  • Efficient Resource Usage: Optimized for minimal resource consumption.
  • Reporting: Detailed logs and analytics for better insights.
  • Antivirus: Protects against malware and viruses.
  • WildFire: Advanced threat prevention with machine learning AI.
  • Protocol Anomaly Detection: Identifies unusual network behavior.
  • SSL Decryption: Ensures secure traffic inspection.
  • Encryption: Safeguards sensitive data.
  • VPN Capabilities: Secure remote access for users.
  • Active Directory Integration: Streamlines user authentication.
  • Quality of Service (QoS): Manages network traffic efficiently.
What benefits should be evaluated?
  • Enhanced Security: Superior threat prevention and detection.
  • Centralized Management: Streamlined control of network devices.
  • Regulatory Compliance: Assists in meeting legal requirements.
  • Operational Efficiency: Reduced resource usage and downtime.
  • Comprehensive Reporting: Complete visibility into network activities.
  • Scalability: Adapts to growing network demands.
  • User Accessibility: Simplifies secure access for remote employees.

Palo Alto Networks PA-Series is implemented across industries like healthcare, finance, retail, and manufacturing. In healthcare, it ensures patient data protection and compliance with HIPAA. Financial institutions utilize it to secure transactions and meet regulatory standards. Retailers benefit from protecting customer information and securing online payments. Manufacturing companies deploy it to safeguard intellectual property and control plant floor operations.

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Product Categories

Product Categories
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Palo Alto Networks PA-Series Reviews Summary
Author infoRatingReview Summary
Cloud Network Engineer at a insurance company with 5,001-10,000 employees4.5I find Palo Alto Networks PA-Series an excellent, stable perimeter firewall with strong threat prevention and identity-based access. While highly effective, its licensing is very costly, and customer support response times could improve. I rate it 9/10.
Project Engineer at IT Solution4.5I rely on Palo Alto Networks PA-Series for robust threat protection with GlobalProtect, antivirus, and network DLP, saving my organization money and time. It's stable and scalable, but I desire faster support and integrated DNS, giving it a 9/10.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees4.5I've found the Palo Alto PA-Series excellent for edge protection, with strong security features and great support, though it's pricey. Its deep inspection and threat intelligence significantly improve visibility and reduce our attack surface effectively.
Asisstant Manager at Yaskawa America, Inc5.0As a user of the Palo Alto Networks PA-Series firewall, I appreciate its effective features like Global protector VPN and content filtering. Though it lacks AI integrations, I suggest adding logs monitoring in future updates. Overall, it's a reasonable solution.
Senior Network Engineer at Just In Time Group (Sri Lanka)I manage Palo Alto Networks PA-Series firewalls for various clients, appreciating their robust URL filtering and antivirus capabilities. While effective, they could enhance the web application firewall feature. Overall, clients find these firewalls cost-effective and beneficial for complex security needs.
Operations Specialist - MX Operations at Bank Alfalah Limited4.5I primarily connect partners and customers through VPNs using Palo Alto Networks PA-Series. Its standout feature is its strong Magic Quadrant positioning. Although I encountered issues with AWS cloud parameters, the return on investment has been consistently satisfactory.
IT Senior Network Security Engineer at a financial services firm with 1,001-5,000 employees4.5I use Palo Alto Networks PA-Series as a gateway for users and devices due to its powerful security engine and performance. However, it lacks wildcard security and built-in SD-WAN, features found in Fortinet.
Senior Network Security Engineer at a tech services company with 10,001+ employees4.0I use the Palo Alto Networks PA-Series primarily for desktop and cloud security, especially for ensuring regulatory compliance. Its deployment is 90% faster than competitors, though improvements in security testing and hardware resources are needed for full cloud migration.