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Oracle WebCenter vs Verint Open Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle WebCenter
Ranking in Customer Experience Management
19th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (21st), Web Content Management (17th), Corporate Portals (Enterprise Information Portals) (5th)
Verint Open Platform
Ranking in Customer Experience Management
38th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Customer Experience Management category, the mindshare of Oracle WebCenter is 1.7%, up from 1.0% compared to the previous year. The mindshare of Verint Open Platform is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Oracle WebCenter1.7%
Verint Open Platform1.2%
Other97.1%
Customer Experience Management
 

Featured Reviews

reviewer2105979 - PeerSpot reviewer
Executive Vice President - Head Digital Partnership and Alliances at a financial services firm with 10,001+ employees
Has a user-friendly interface but performance is not up to scratch
I mainly use WebCenter for content management and publishing WebCenter's interface is very user-friendly. WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.…
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Top Industries

By visitors reading reviews
Government
13%
Marketing Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise10
No data available
 

Also Known As

WebCenter, FatWire
No data available
 

Overview

 

Sample Customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Information Not Available
Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management. Updated: January 2026.
881,082 professionals have used our research since 2012.