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Oracle E-Business Suite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (2nd), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP HCM
Ranking in Benefits Administration
4th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Talent Management (3rd), Cloud HCM (3rd)
 

Mindshare comparison

As of June 2025, in the Benefits Administration category, the mindshare of Oracle E-Business Suite is 4.5%, down from 5.4% compared to the previous year. The mindshare of SAP HCM is 11.3%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting."
"It provides us with a centralized location to have an enterprise-wide GL and other module solutions."
"Has good dashboard and drill-down features."
"I have found the solution to have a good interface, security, and is user-friendly."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good."
"If I want to manage many parts of my organization, such as finances, proceedings, or supply chain I would typically need to buy many different solutions. However, with Oracle E-Business Suite, it is all that is needed. This ERP system has many modules."
"Customers can create custom infotypes to store any custom data points."
"SAP HCM is a competitive and comprehensive tool that covers major programs in the enterprise and supports the global process."
"The setup was straightforward."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"SAP HCM has valuable features for analytics data management."
"I like the talent, recruitment, and learning features the most."
"SAP HCM has a good performance."
 

Cons

"A lot more automation can be brought into E-Business Suite."
"In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle."
"There are some business-specific processes still not implemented."
"HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"The UI interface is not great."
"Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"The solution is rather expensive."
"The organizational management (OM) side needs improvement due to frequent reorganization which makes it tedious to make all the movement changes and combinations."
"A better user interface and greater AI integration are crucial."
"The extensibility of the integration could be improved."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"The breadth of functionality offered by SAP HCM comes at a cost."
 

Pricing and Cost Advice

"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
"We pay about $300 a year in order to license the solution."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"It's quite expensive, even though they gave us a discount."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"It costs too much."
"The pricing is high."
"Products concerning areas like CRM and ERP should provide value at lesser costs to customers, especially if you consider that the initial cost of implementation is high."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"We purchase the product's yearly license."
"We have an annual license for this solution, and the price depends on the number of users."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
"Licensing fees are paid yearly."
"You pay per license. There not any costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Also Known As

Oracle EBS, OEBS
SAP Human Capital Management
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP HCM and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.