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Oracle CRM vs Zendesk Sell comparison

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Oracle CRM
Read 13 Oracle CRM reviews.
1,082 views|822 comparisons
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Zendesk Sell
258 views|128 comparisons
Featured Review
Cesar Quiroz
Effortless predictive analytics, stable, scalable with 24 hour support
We are able to take back control of our client sales information and analyze it for the future to improve.
Use Zendesk Sell?
Buyer's Guide
CRM
June 2022
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is not cheap. It is more suitable for big companies."
  • "We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
  • "We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
  • "There are licenses needed to use this solution and they are managed by our product team."
  • "Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
  • "The licensing is on a yearly basis."
  • "The cost of a license with support is slightly higher than a regular license."
  • "The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."

    • More Oracle CRM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Oracle CRM?
    Top Answer:Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance.
    Read all 9 answers   →
    What is your experience regarding pricing and costs for Oracle CRM?
    Top Answer:The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it. If the solution could improve the pricing plans, it would be… more »
    Read all 7 answers   →
    What needs improvement with Oracle CRM?
    Top Answer:This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable.
    Read all 8 answers   →
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    Earn 20 points

    Ranking
    4th
    out of 69 in CRM
    Views
    1,082
    Comparisons
    822
    Reviews
    12
    Average Words per Review
    333
    Rating
    8.3
    27th
    out of 69 in CRM
    Views
    258
    Comparisons
    128
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Market2Lead
    Base CRM
    Learn More
    Oracle
    Zendesk
    Overview

    On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

    Zendesk Sell is simple and designed to keep reps selling. Sell removes the friction from deal updates so your team can always access, analyze, and collaborate on relevant deal data.

    Offer
    Learn more about Oracle CRM
    Learn More
    Learn more about Zendesk Sell
    Learn More
    Sample Customers
    Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
    Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
    Top Industries
    REVIEWERS
    Manufacturing Company29%
    Pharma/Biotech Company14%
    Transportation Company14%
    Comms Service Provider14%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider21%
    Government7%
    Real Estate/Law Firm5%
    No Data Available
    Company Size
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise16%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    CRM
    June 2022
    Download Free Report
    Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
    DOWNLOAD NOW
    607,178 professionals have used our research since 2012.

    Oracle CRM is ranked 4th in CRM with 13 reviews while Zendesk Sell is ranked 27th in CRM. Oracle CRM is rated 8.4, while Zendesk Sell is rated 0.0. The top reviewer of Oracle CRM writes "Straightforward to set up with good modules and excellent support". On the other hand, Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Salesforce Sales Cloud and Oracle Eloqua, whereas Zendesk Sell is most compared with Freshsales, Oracle Service Cloud and Pipedrive.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.