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OpenText Functional Testing vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Functional Testing automates tasks, reducing testing time and costs, yielding significant long-term ROI and system compatibility.
Sentiment score
6.9
Salesforce Platform enhances efficiency, increases revenue, reduces time on data management, and improves sales effectiveness for companies.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
We can easily achieve a return on investment in one, two, or three years.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.1
OpenText Functional Testing support is mixed, with responsive service but potential delays and escalations for technical issues.
Sentiment score
6.7
Salesforce Platform customer service is generally satisfactory, though response time and quality vary among users, with some relying on external support.
Support cases are easily created and attended to promptly, depending on urgency.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
7.1
OpenText Functional Testing scales well with planning, though browser support and licensing issues require attention for seamless integration.
Sentiment score
7.7
Salesforce Platform scales effectively for varying user counts and business needs, supporting customization with manageable challenges.
Running them in parallel allows you to consume multiple runtime licenses and just execute the tests that don't have conflicting priorities and get through a lot of volume much quicker.
The tool can be installed on all computers used by developers or test automation engineers.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
 

Stability Issues

Sentiment score
6.6
OpenText Functional Testing is generally reliable, but occasional stability issues arise, influenced by machine specs and implementation methods.
Sentiment score
8.0
Salesforce Platform is stable and reliable, with occasional slowness, minimal issues, and excellent communication for maintenance downtime.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

OpenText Functional Testing needs enhancements in object identification, performance, cost, scripting support, mobile features, and open-source tool integration.
Salesforce Platform requires improvements in reporting, integration, user interface, pricing, and smoother transition between Classic and Lightning.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
 

Setup Cost

OpenText Functional Testing is costly but cost-effective due to robust capabilities and potential reductions in manual testing efforts.
Salesforce Platform is costly for smaller clients but offers value through comprehensive features, yet alternatives may provide better ROI.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
Salesforce Platform may be on the expensive side.
 

Valuable Features

OpenText Functional Testing provides extensive platform compatibility, strong object recognition, and robust automation frameworks enhancing diverse testing environments.
Salesforce Platform provides customizable, scalable CRM solutions with robust integrations, automation, reporting, and a user-friendly interface for efficient data management.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (5th), Test Automation Tools (3rd)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
96
Ranking in other categories
PaaS Clouds (10th), Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (8th), No-Code Development Platforms (2nd)
 

Mindshare comparison

OpenText Functional Testing and Salesforce Platform aren’t in the same category and serve different purposes. OpenText Functional Testing is designed for Functional Testing Tools and holds a mindshare of 8.4%, down 9.7% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.1% mindshare, up 2.8% since last year.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing8.4%
Tricentis Tosca17.6%
BrowserStack9.5%
Other64.5%
Functional Testing Tools
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Salesforce Platform3.1%
Microsoft Azure17.4%
Amazon AWS13.8%
Other65.7%
PaaS Clouds
 

Featured Reviews

Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
Sharmila-K - PeerSpot reviewer
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
11%
Government
5%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise38
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the public repository when using Object Spy and adding objects, as it currently stor...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
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