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OpenText Functional Testing Lab for Mobile and Web vs SmartBear TestComplete Mobile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Mobile App Testing Tools
5th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (18th)
SmartBear TestComplete Mobile
Ranking in Mobile App Testing Tools
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Mobile App Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 5.6%, up from 2.6% compared to the previous year. The mindshare of SmartBear TestComplete Mobile is 2.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile App Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web5.6%
SmartBear TestComplete Mobile2.7%
Other91.7%
Mobile App Testing Tools
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
AhmedAllalen - PeerSpot reviewer
Development team leader / APPR at a government with 501-1,000 employees
Clicking playback and detecting application needs improves functionality
There are complaints about not detecting all objects in the browser. I have to check and verify, and sometimes I have to bypass certain steps, which is a problem. I need to check the solution to understand why it's too detailed to detect or think of the browser. I use Chrome. Sometimes in Chrome, it doesn't detect certain elements in the web application. That's the problem. Also, when I run tests, I cannot export different types of logs in the same document. When I run different tests, it provides different logs, and these logs cannot be put in the same document. I have to compile them manually. Additionally, the tool can manage WinRamp scripts. I would say SilkTest also allows me to run tests, and I can challenge the sequencing, but it doesn't always do this correctly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit is that you can get a very quick idea regarding the performance of your application, and it also helps you discover hidden pain points that you would not have found without using this tool."
"The most valuable feature of this solution is virtualization."
"It is a complete solution for mobile application testing."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that."
"We evaluated other mobile testing solutions and found this to be superior to all of them."
"I like that it offers internal methods for supported controls. It is very easy to code the tests. Object Spy is also a good feature."
"It is very effective for detecting breaks and also for verifying the needs of the application before deploying it or when introducing a new product."
"The features I find most valuable is the automatic remapping of aliases, because it is really helpful."
 

Cons

"Digital Lab is a pretty solid product with areas that could be continuously improved on."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"I don't think the product as it is right now is going to sell itself, but it's really what are the next steps."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"I think the biggest issues that I've seen, and this is a personal view of mine, is that most of the HPE products have a common look and feel to them."
"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."
"It is very difficult to use the aliases on old software."
"The mapping is pretty complicated because there are a lot of controls that are the same and if you have a long name with the object mapping it is easy to get confused."
"There are complaints about not detecting all objects in the browser."
 

Pricing and Cost Advice

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Non Profit
10%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What needs improvement with SmartBear TestComplete Mobile?
There are complaints about not detecting all objects in the browser. I have to check and verify, and sometimes I have to bypass certain steps, which is a problem. I need to check the solution to un...
What is your primary use case for SmartBear TestComplete Mobile?
The application is smaller than the transaction applications. It's a very delicate, complex application. Now I use it, however, it's just a test function for functional testing. I use TestComplete ...
What advice do you have for others considering SmartBear TestComplete Mobile?
It's straightforward to use. I'd rate the solution eight out of ten.
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. SmartBear TestComplete Mobile and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.