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OpenText Functional Testing Lab for Mobile and Web vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (18th), Mobile App Testing Tools (6th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (12th)
 

Mindshare comparison

OpenText Functional Testing Lab for Mobile and Web and Salesforce Platform aren’t in the same category and serve different purposes. OpenText Functional Testing Lab for Mobile and Web is designed for Mobile App Testing Tools and holds a mindshare of 5.7%, up 2.7% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.6% mindshare, up 2.5% since last year.
Mobile App Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web5.7%
Tricentis Tosca22.0%
OpenText Functional Testing17.4%
Other54.900000000000006%
Mobile App Testing Tools
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.6%
Amazon AWS13.5%
Microsoft Azure12.4%
Other70.5%
PaaS Clouds
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant."
"This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices."
"It is a complete solution for mobile application testing."
"The most valuable feature of this solution is virtualization."
"The solution provides a controlled device farm with the right devices (selected based on analytics), that are readily available (can be reserved), have the right app and can be used for manual or automated tests."
"The main benefit is that you can get a very quick idea regarding the performance of your application, and it also helps you discover hidden pain points that you would not have found without using this tool."
"The solution is stable and reliable."
"The solution is very robust and easy to develop in."
"With Salesforce Platform, we are able to focus on business outcomes and we need not worry about infrastructure at all."
"A great platform to import, manage and save customer data."
"They are already beginning to implement generative AI."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The most valuable feature is ease of use."
"The technical support services are good."
 

Cons

"I would like to see more integration with automation tools."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"I think the interface is not very good and I have used other solutions that are easier to learn."
"The documentation and user interface both need improvement."
"However, in some cases we discovered some issues for HPE support regarding the latest enhancements; the delivery time for these enhancements is not as fast as we would like."
"It's very new to HP. They need to go beyond the HP world."
"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"I don't think the product as it is right now is going to sell itself, but it's really what are the next steps."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"They should provide access to data quality tips and tricks to make it better."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"The back end really isn't user-friendly at all."
"I don't have any notes for improvement. It serves us well."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Integration needs improvement."
 

Pricing and Cost Advice

"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"It is very expensive. Its licensing is on a monthly basis."
"The price varies depending on the cloud."
"It is expensive."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"I have heard that it is fairly priced. It offers ROI."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Computer Software Company
9%
Non Profit
8%
Financial Services Firm
12%
Manufacturing Company
8%
Construction Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
ADP
Find out what your peers are saying about Tricentis, OpenText, Digital.ai and others in Mobile App Testing Tools. Updated: May 2026.
900,747 professionals have used our research since 2012.