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OpenText Functional Testing Lab for Mobile and Web vs Salesforce Platform comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (18th), Mobile App Testing Tools (5th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

OpenText Functional Testing Lab for Mobile and Web and Salesforce Platform aren’t in the same category and serve different purposes. OpenText Functional Testing Lab for Mobile and Web is designed for Mobile App Testing Tools and holds a mindshare of 6.0%, up 3.4% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.8% mindshare, up 2.9% since last year.
Mobile App Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web6.0%
Tricentis Tosca22.8%
OpenText Functional Testing20.7%
Other50.5%
Mobile App Testing Tools
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.8%
Amazon AWS13.7%
Microsoft Azure12.0%
Other70.5%
PaaS Clouds
 

Featured Reviews

Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has reduced the need for scripting knowledge and enabled broader test script creation
The ease of use and zero cost are what I appreciate most about this product. The key for us is their Digital Lab service. With Digital Lab service, you have no control over those devices; you are simply getting an iOS device and using it as it is. Many of our customers are using InTune and other deployment services that have security settings on them. OpenText Functional Testing Lab for Mobile and Web allows us to test with our customers' setup of their device and ensure that the scripts will run against it versus a cloud service that does not have any of their security sizing and cannot truly mimic a real-life scenario. The overall framework of UFT in general helps reduce manual testing efforts for us. The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant. By being able to develop scripts that way, you prevent having to know VB script. I have testers who create manual scripts and are already running the test manually; now they can perform that same effort in UFT One, and it creates the scripts so they do not have to recreate them every time. We do use the product's API integrations at some customers, though I am not as familiar with it as some of my colleagues are. My understanding is that for free, you can set up virtual APIs that do not exist yet, allowing you to mimic that behavior even before your APIs have been built. That is a huge selling feature and a significant zero-cost feature in being able to run your API tests even before the API is finished.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ideas and possibilities that this tool has are incredibly useful."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"It is a complete solution for mobile application testing."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The product is easy to use."
"This is a solution that's easy to use and it also gives us the possibility to use real devices connected either on the Mobile Center server or on our own computers and it works with both iOS and Android devices."
"Using the existing enterprise tools, like UFT, or even if you want to go open source, you can use them and it's a real user-functional performance, we are able to achieve that."
"We evaluated other mobile testing solutions and found this to be superior to all of them."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
"It's very flexible and offers tremendous features for customers."
"They are already beginning to implement generative AI."
"Salesforce is great and without any doubt, I would say one should definitely go for Salesforce as it does a lot of sales and marketing in the CRM that would help you if you work on productivity."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"You can put your clients' names in there along with their contacts and the opportunity for sales with them."
"Stability is more than adequate."
"We have hundreds of users all across our company, it is being used extensively in our organization, and that's how we run our sales here."
 

Cons

"I think the interface is not very good and I have used other solutions that are easier to learn."
"With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV."
"Because of connection errors, we've haven't yet been able to set it up properly at my company."
"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"They should introduce a pay-per-use subscription model."
"OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation."
"It's very new to HP. They need to go beyond the HP world."
"The UI needs to be improved. As developers, we can manage it, but for end users it's not very attractive in the workshop."
"There is a considerable effort required to load the data, involving processes like XML connections."
"There is always room for improvement."
"The marketing automation needs improvement, as it should be easier to use."
"The licensing is on an annual basis. It is expensive."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
 

Pricing and Cost Advice

"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"The solution is fairly priced."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"The solution is a bit expensive."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"It is expensive."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
10%
Non Profit
7%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
ADP
Find out what your peers are saying about Tricentis, OpenText, Digital.ai and others in Mobile App Testing Tools. Updated: September 2026.
913,806 professionals have used our research since 2012.