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OpenText Documentum vs SAP Signavio Process Manager comparison

The compared OpenText and SAP solutions aren't in the same category. OpenText is ranked #3 in ECM , with an average rating of 7.6, and holds a 12.5% mindshare in the category. SAP is ranked #3 in BPD , with an average rating of 7.8, and holds a 9.2% mindshare. Additionally, 83% of OpenText users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.
OpenText Documentum
Read 31 OpenText Documentum reviews
  • 3,382 Views
  • 2,516 Comparison Views
83% willing to recommend
SAP Signavio Process Manager
Read 60 SAP Signavio Process Manager reviews
  • 6,051 Views
  • 4,036 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between OpenText Documentum and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

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To learn more, read our detailed Enterprise Content Management Report (Updated: May 2025).
Buyer's Guide
Enterprise Content Management
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
Enterprise Content Management (3rd)
SAP Signavio Process Manager
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (4th)
 

Mindshare comparison

OpenText Documentum and SAP Signavio Process Manager aren’t in the same category and serve different purposes. OpenText Documentum is designed for Enterprise Content Management and holds a mindshare of 12.5%, up 10.5% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 9.2% mindshare, up 8.9% since last year.
Enterprise Content Management
Business Process Design
 

Featured Reviews

Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.
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Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum has improved availability and performance in our organization."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The most impactful thing is the size, which is almost 25 TB."
More OpenText Documentum pros
"It is a stable solution."
"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
"The solution is user-friendly."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
More SAP Signavio Process Manager pros
 

Cons

"It's difficult to manage and customize Documentum."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"Sometimes DocBroker cannot see the DocBase."
"OpenText Documentum's user interface could be improved a little bit."
"An area that needs to improve is how to reduce storage space on the AWS site."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
More OpenText Documentum cons
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"The free trial needs to have more options for end users, such as including Process Intelligence as a trial version."
"Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."
"The reporting is too slow and there is a limit of 250 processes."
"It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities."
"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."
More SAP Signavio Process Manager cons
 

Pricing and Cost Advice

"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"SaaS has no setup cost, just licensing fees."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
"I found the pricing of the solution to be moderate compared to other choices."
"The solution is quite expensive compared to other vendors."
"It is expensive. The license is monthly."
"I think we're spending about $150,000 a year on licensing costs."
More SAP Signavio Process Manager pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
12%
Computer Software Company
12%
Manufacturing Company
9%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
See all answers
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
See all answers
What is your experience regarding pricing and costs for Signavio Process Manager?
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
See all answers
 

Comparisons

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SharePoint vs OpenText Documentum
Compared 23% of the time
OpenText Extended ECM vs OpenText Documentum Logo
OpenText Extended ECM vs OpenText Documentum
Compared 18% of the time
IBM FileNet vs OpenText Documentum Logo
IBM FileNet vs OpenText Documentum
Compared 12% of the time
Alfresco vs OpenText Documentum Logo
Alfresco vs OpenText Documentum
Compared 12% of the time
Hyland OnBase vs OpenText Documentum Logo
Hyland OnBase vs OpenText Documentum
Compared 9% of the time
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Celonis vs SAP Signavio Process Manager Logo
Celonis vs SAP Signavio Process Manager
Compared 31% of the time
ARIS BPA vs SAP Signavio Process Manager Logo
ARIS BPA vs SAP Signavio Process Manager
Compared 11% of the time
Camunda vs SAP Signavio Process Manager Logo
Camunda vs SAP Signavio Process Manager
Compared 8% of the time
Visio vs SAP Signavio Process Manager Logo
Visio vs SAP Signavio Process Manager
Compared 5% of the time
ADONIS vs SAP Signavio Process Manager Logo
ADONIS vs SAP Signavio Process Manager
Compared 5% of the time
More SAP Signavio Process Manager Competitors
 

Product Reports

Buyer's Guide
OpenText Documentum
April 2025
OpenText Documentum reportDownload OpenText Documentum product report
Buyer's Guide
SAP Signavio Process Manager
April 2025
SAP Signavio Process Manager reportDownload SAP Signavio Process Manager product report
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Signavio Process Editor
 

Overview

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP
 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Buyer's Guide
Enterprise Content Management
May 2025
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