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OpenText Documentum Content Management vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
SAP Signavio Process Manager
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (4th)
 

Mindshare comparison

OpenText Documentum Content Management and SAP Signavio Process Manager aren’t in the same category and serve different purposes. OpenText Documentum Content Management is designed for Enterprise Content Management and holds a mindshare of 11.5%, up 10.9% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 9.8% mindshare, up 8.9% since last year.
Enterprise Content Management
Business Process Design
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that the documents are kept secure."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum has improved availability and performance in our organization."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most impactful thing is the size, which is almost 25 TB."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."
"I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process."
"SAP Signavio Process Manager is a good solution that can be used in various organizations."
"The product's most valuable feature is the transformation process."
"This solution is innovative and simple to use."
"It is a very scalable solution."
"This is one of the best solutions and it is easy to implement."
 

Cons

"The licensing model should be changed."
"The BPM side should be improved."
"I would like to see performance improvements, especially regarding slow response times."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"An area that needs to improve is how to reduce storage space on the AWS site."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"Sometimes DocBroker cannot see the DocBase."
"The tool's navigation could be improved."
"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."
"The workflow automation of the solution is an area of concern where improvements are required."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"The product's pricing could be improved."
"I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us."
"Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."
 

Pricing and Cost Advice

"It is quite an expensive product."
"The product is expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"I rate the tool's pricing a nine out of ten."
"SAP Signavio charges a lot of money."
"Comparatively, it is a bit costly when you look at similar tools with similar features."
"The solution is expensive."
"It is expensive. The license is monthly."
"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
"We are using the free trial version."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
13%
Computer Software Company
11%
Manufacturing Company
9%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
Signavio Process Editor
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: July 2025.
864,574 professionals have used our research since 2012.