We performed a comparison between OpenText Content Manager and Veritas Enterprise Vault.cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Veritas, Commvault, Microsoft and others in File Archiving."An advantage is integration with your IP directory."
"The product can be integrated with different solutions."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It has a robust search but has often been difficult for people to learn."
"The initial setup is pretty straightforward."
"The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if a user deletes their mailbox, the emails are still available in the archive, making it a compliant solution for monitoring all incoming and outgoing emails. Additionally, it offers the ability to place legal holds on important emails."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The ease of use should be addressed."
"The product could improve its scalability."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year."
"Technical support could be better."
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OpenText Content Manager is ranked 5th in File Archiving with 21 reviews while Veritas Enterprise Vault.cloud is ranked 8th in File Archiving with 2 reviews. OpenText Content Manager is rated 7.6, while Veritas Enterprise Vault.cloud is rated 8.0. The top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". On the other hand, the top reviewer of Veritas Enterprise Vault.cloud writes "Archives emails and files, providing indexes for searching the archives". OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management, whereas Veritas Enterprise Vault.cloud is most compared with Microsoft Purview eDiscovery and Nuix eDiscovery.
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