OpenText AppWorks vs SS&C Blue Prism comparison

OpenText and SS&C Technologies are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 7.7, while SS&C Technologies is ranked #34 with an average rating of 7.7. OpenText holds a 0.5% mindshare in BPM, compared to SS&C Technologies’s 0.4% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

OpenText AppWorks

Read 10 OpenText AppWorks reviews

343 Views
217 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

375 Views
241 Comparison Views

66% willing to recommend

OpenText AppWorks

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

OpenText AppWorks and SS&C Blue Prism are major players in the automation software market. OpenText AppWorks leads in support and pricing, appealing to cost-conscious organizations, while SS&C Blue Prism excels in feature set, serving those requiring complex functionality.

Features: OpenText AppWorks enhances integration, process automation, and content management, improving workflow efficiency and collaboration. SS&C Blue Prism focuses on robotic process automation, AI capabilities, and analytics, handling complex processes with ease.

Ease of Deployment and Customer Service: SS&C Blue Prism supports flexibility and scalability across environments, coupled with robust support services. OpenText AppWorks offers straightforward deployment with accessible and strong support, favoring diverse customer needs.

Pricing and ROI: OpenText AppWorks provides competitive pricing with quick ROI, ideal for budget-conscious businesses. SS&C Blue Prism, though demanding higher initial investment, delivers value with its extensive features, balancing cost with long-term benefits.

To learn more, read our detailed OpenText AppWorks vs. SS&C Blue Prism Report (Updated: April 2025).

Buyer's Guide

OpenText AppWorks vs. SS&C Blue Prism

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Business Process Management (BPM)

34th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Process Automation (26th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.3% compared to the previous year. The mindshare of SS&C Blue Prism is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"Its customer support is reliable and easy to approach."

"One of the most useful features is the code is customizable, we can make it our own."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

More OpenText AppWorks pros

"The key feature of SS&C that I find valuable is the general workflow visibility."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

Cons

"AppWorks could be improved by including BPM simulation."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"The integration could improve."

"OpenText needs improvements in its integration model to align with newer integration types."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"There is room for improvement in the pricing structure."

"The crucial missing element is the archival function."

More OpenText AppWorks cons

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"AppWorks is pretty expensive."

"There is a user-based perpetual license."

"The price is on the higher side."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

10%

Retailer

Financial Services Firm

24%

Computer Software Company

17%

Insurance Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

See all answers

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Compared 40% of the time

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Compared 19% of the time

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Product Reports

Buyer's Guide

OpenText AppWorks

April 2025

Download OpenText AppWorks product report

Buyer's Guide

Business Process Design

April 2025

Download SS&C Blue Prism product report

Also Known As

No data available

SS&C AWD

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

OpenText AppWorks vs. SS&C Blue Prism

April 2025

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