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Opal vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Opal
Ranking in Access Management
20th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
User Provisioning Software (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (20th)
Thales SafeNet Trusted Access
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 5,001-10,000 employees
Automated access reviews have improved least privilege and simplified identity governance
The best features Opal offers are automated access reviews, centralized visibility, and just-in-time access. I especially appreciate the ability to enforce time-bound access and automatically revoke privileges, which makes least privilege management much more practical. The automated access reviews have made the process much more efficient by giving us a structured way to review and revoke unnecessary permissions. Instead of manually checking every entitlement, we can focus on exceptions and higher risk access, which makes the review process more manageable and consistent. I would also add that the context Opal provides during access reviews is valuable. You can see the access relationship and risk rather than simply approving or denying it blindly. This makes the decisions more informed and gives the team a much better audit trail.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"It is very easy for users to enroll, and there are a lot of insights that we get from using the app on devices that people use to authenticate."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"Furthermore, the reporting, logs, and management capabilities are exceptional with Cisco Duo, which stands out as its best feature."
"With Cisco Duo it's checking if you are allowed to submit a request to access this, doing a complete check of you before you access, instead of being just a simple MFA that only asks if you can go in or not."
"Cisco Duo's dashboards are highly effective in identifying security vulnerabilities, as they provide a single dashboard where users can monitor every threat or alarm."
"Cisco Duo is a simple and effective tool that gives detailed information about users who connect to your domain."
"In the world of network security, it is outstanding and very strong."
"The clearest outcome I have seen is less manual effort during access reviews and better control over unnecessary or standing access, which improves the overall security posture."
"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"The interface is easy to use."
"I recommend this solution because it protects information."
"The validation and integrity features of the endpoint are great."
"Right now, we only have a small use case for the product, however, it has performed well."
"The solution is simple to use."
 

Cons

"For a non-prepared, non-technical user, it could be tricky and quite complex."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."
"Compared to other vendors, Cisco Duo is on the pricey end."
"Duo Security should better organize its tile feature to organize applications better."
"Cisco Duo did not help reduce the cost of the overall authentication method that we have in our company; instead, it increased, obviously."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies."
"Opal can be improved in some ways."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"The scalability may not be there."
 

Pricing and Cost Advice

"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"It falls in line with everything else."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"During testing we are allowed a certain number of licenses for free."
"You pay per user when using this solution and the pricing is fair."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
14%
Outsourcing Company
12%
Educational Organization
10%
Financial Services Firm
10%
Comms Service Provider
11%
Outsourcing Company
9%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
No data available
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What needs improvement with Opal?
The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access revi...
What is your primary use case for Opal?
The main case I am using Opal is for identity and access governance, particularly managing application access and enf...
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Also Known As

Duo Security
No data available
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Opal vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.