OneTouch AT Network Assistant vs Wireshark comparison

NetAlly and Wireshark are both solutions in the Network Troubleshooting category. NetAlly is ranked #13, while Wireshark is ranked #4 with an average rating of 9.2. NetAlly holds a 4.1% mindshare in NT, compared to Wireshark’s 12.7% mindshare. Additionally, 100% of NetAlly users are willing to recommend the solution, compared to 98% of Wireshark users who would recommend it.

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

326 Views
326 Comparison Views

100% willing to recommend

Wireshark

Read 63 Wireshark reviews

2,479 Views
992 Comparison Views

98% willing to recommend

OneTouch AT Network Assistant

Wireshark

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

Wireshark and OneTouch AT Network Assistant compete in the network analysis tools category. OneTouch AT Network Assistant appears to have the upper hand due to its advanced features which users believe justify the cost.

Features: Wireshark: Powerful packet analysis capabilities, wide range of protocol support, and deep packet inspection. OneTouch AT Network Assistant: Comprehensive diagnostic tools, ease of use, and faster troubleshooting with a user-friendly interface.

Room for Improvement: Wireshark: Users request a more intuitive interface, enhanced reporting features, and advanced integration capabilities. OneTouch AT Network Assistant: Suggestions include better integration with other tools, additional training resources, and more detailed documentation.

Ease of Deployment and Customer Service: Wireshark: Relatively straightforward deployment, but requires advanced technical knowledge; customer service receives mixed reviews. OneTouch AT Network Assistant: Easier to deploy with superior customer support.

Pricing and ROI: Wireshark: Free, making it highly cost-effective with solid ROI for small to mid-sized businesses. OneTouch AT Network Assistant: Higher initial investment considered worth the cost due to its efficiency and robust feature set, leading to satisfactory ROI for larger enterprises.

To learn more, read our detailed OneTouch AT Network Assistant vs. Wireshark Report (Updated: December 2025).

Buyer's Guide

OneTouch AT Network Assistant vs. Wireshark

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

13th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Wireshark

Ranking in Network Troubleshooting

4th

Average Rating

9.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Troubleshooting category, the mindshare of OneTouch AT Network Assistant is 4.1%, up from 3.1% compared to the previous year. The mindshare of Wireshark is 12.7%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting Market Share Distribution
Product	Market Share (%)
Wireshark	12.7%
OneTouch AT Network Assistant	4.1%
Other	83.2%

Network Troubleshooting

Featured Reviews

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Read full review

DonniUgalde

Senior I.T. Systems Engineer at Pro Techs MSP

Provides visibility into the network, and the GUI is easy to use

I wish the filters were a little bit more prepopulated. It would have been easy to hit a drop-down and select a filter. If I only wanted to look at DCP, UDP, or IP, it would be easy to filter it out. Advanced network knowledge is required to get a lot out of the tool. However, it's very easy to install and deploy. It would be nice if there were some handheld Android devices with a Wireshark-specialized application that would allow us to mirror a Cisco port. Then, we can just plug into the port and click the green start button, and it will start ingesting the packet capture. Then, we won’t be using a laptop. The only downside is that we must have a laptop and connect a network cable. Some new laptops don't have network ports, so we have to get another adapter. Having an all-in-one device, like NetAlly or Fluke, and some of their network devices would be cool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

"The most valuable feature is the traffic gate, which shows which IPs are getting more bandwidth or traffic."

"The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."

"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."

"It is a stable product. I would rate the stability a ten out of ten."

"The solution is easy to install and use."

"The transmission and reception issues are valuable."

"The GUI is easy to use."

"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."

More Wireshark pros

Cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

"We'd like to be able to extract the output into an Excel table."

"The solution’s user interface could be improved."

"You need some basic knowledge to work with Wireshark. Maybe it could be more user-friendly just for new users. Just for the new generation."

"The product is great but I wish there were more of an emphasis on the command line tools."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"Wireshark could be improved by adding more monitoring features."

"The system could be improved upon by adding a better and more powerful data processing engine."

"Wireshark is restricted when any sort of encryption is involved, such as XSL encryption or DLX."

More Wireshark cons

Pricing and Cost Advice

Information not available

"It's free."

"We're using the free version of Wireshark."

"Wireshark is open-source and free of charge."

"I am using the free version of this solution."

"It is free."

"The solution is open source so is free."

"The tool is free."

"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."

More Wireshark pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

University

10%

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	11
Large Enterprise	27

Questions from the Community

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What do you like most about Wireshark?

The GUI is easy to use.

See all answers

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

See all answers

What needs improvement with Wireshark?

The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.

See all answers

Comparisons

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Compared 27% of the time

AirMagnet Survey PRO vs OneTouch AT Network Assistant

Compared 22% of the time

LinkRunner vs OneTouch AT Network Assistant

Compared 18% of the time

AirCheck G3 vs OneTouch AT Network Assistant

Compared 16% of the time

Broadcom Network Flow Analysis vs OneTouch AT Network Assistant

Compared 16% of the time

More OneTouch AT Network Assistant Competitors

Microsoft Network Monitor vs Wireshark

Compared 15% of the time

SolarWinds NPM vs Wireshark

Compared 10% of the time

SolarWinds NetFlow Traffic Analyzer vs Wireshark

Compared 9% of the time

Colasoft Capsa vs Wireshark

Compared 8% of the time

AirMagnet Survey PRO vs Wireshark

Compared 6% of the time

More Wireshark Competitors

Product Reports

Buyer's Guide

OneTouch AT Network Assistant

January 2026

Download OneTouch AT Network Assistant product report

Buyer's Guide

Wireshark

January 2026

Download Wireshark product report

Overview

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Wireshark is the world's foremost network protocol analyzer.

Wireshark

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Comversion, ADP, Talbots

Buyer's Guide

OneTouch AT Network Assistant vs. Wireshark

December 2025

Free Report: OneTouch AT Network Assistant vs. Wireshark

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