OneTouch AT Network Assistant vs Wireshark comparison

NetAlly and Wireshark are both solutions in the Network Troubleshooting category. NetAlly is ranked #13, while Wireshark is ranked #4 with an average rating of 8.9. NetAlly holds a 2.1% mindshare in NT, compared to Wireshark’s 12.6% mindshare. Additionally, 100% of NetAlly users are willing to recommend the solution, compared to 98% of Wireshark users who would recommend it.

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

227 Views
227 Comparison Views

100% willing to recommend

Wireshark

Read 63 Wireshark reviews

2,247 Views
719 Comparison Views

98% willing to recommend

OneTouch AT Network Assistant

Wireshark

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 11, 2024

Wireshark and OneTouch AT Network Assistant compete in the network analysis tools category. OneTouch AT Network Assistant appears to have the upper hand due to its advanced features which users believe justify the cost.

Features: Wireshark: Powerful packet analysis capabilities, wide range of protocol support, and deep packet inspection. OneTouch AT Network Assistant: Comprehensive diagnostic tools, ease of use, and faster troubleshooting with a user-friendly interface.

Room for Improvement: Wireshark: Users request a more intuitive interface, enhanced reporting features, and advanced integration capabilities. OneTouch AT Network Assistant: Suggestions include better integration with other tools, additional training resources, and more detailed documentation.

Ease of Deployment and Customer Service: Wireshark: Relatively straightforward deployment, but requires advanced technical knowledge; customer service receives mixed reviews. OneTouch AT Network Assistant: Easier to deploy with superior customer support.

Pricing and ROI: Wireshark: Free, making it highly cost-effective with solid ROI for small to mid-sized businesses. OneTouch AT Network Assistant: Higher initial investment considered worth the cost due to its efficiency and robust feature set, leading to satisfactory ROI for larger enterprises.

To learn more, read our detailed OneTouch AT Network Assistant vs. Wireshark Report (Updated: September 2025).

Buyer's Guide

OneTouch AT Network Assistant vs. Wireshark

September 2025

Download the complete report

Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

13th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Wireshark

Ranking in Network Troubleshooting

4th

Average Rating

9.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Network Troubleshooting category, the mindshare of OneTouch AT Network Assistant is 2.1%, down from 3.4% compared to the previous year. The mindshare of Wireshark is 12.6%, up from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting Market Share Distribution
Product	Market Share (%)
Wireshark	12.6%
OneTouch AT Network Assistant	2.1%
Other	85.3%

Network Troubleshooting

Featured Reviews

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Read full review

Vijay Duggal

Network Specialist at Squarepoint Capital

Provides detailed traffic analysis and helps troubleshoot issues

There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

"The feature to incorporate Voice over IP (VoIP) incidents into network traffic analysis is valuable. Capturing voice or SIP communication allows for examination of interactions between SIP clients and SIP servers. This helps the team investigate or analyze issues related to call center servers and operators."

"Wireshark has a lot of features. It's a powerful tool if you're familiar with it. You can see everything on the network with it."

"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."

"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."

"Wireshark helps us to understand network traffic."

"The initial setup is simple."

"The solution is easy to install and use."

"It is a stable product. I would rate the stability a ten out of ten."

More Wireshark pros

Cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

"It would be better if they offered a hybrid version like My Cloud Control."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"The Wireshark search function shows green for a correct search and red for an incorrect search. If there were a way to provide a description about what a search - and the similar ones which are available - can do, while a person is typing it, it would make the product easier to use and simultaneously decrease the learning curve."

"We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer."

"You need good network connectivity to download during the setup, otherwise, it might take a while."

"DNS could be improved."

"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data."

"We'd like to be able to extract the output into an Excel table."

More Wireshark cons

Pricing and Cost Advice

Information not available

"We're using the free version of Wireshark."

"It is an open-source solution."

"This is an open-source product that can be used free of charge."

"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."

"I've never personally had to pay for it, making it a highly valuable internet resource that's accessible for use. While they offer some paid versions, our firm has utilized the free version for the past three years."

"We are using a freeware version of this solution, so there are no licence costs involved."

"Wireshark is an open-source product, so it's free to use."

"It is free."

More Wireshark pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.

See recommendations

867,676 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

10%

Financial Services Firm

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	11
Large Enterprise	27

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Wireshark?

The GUI is easy to use.

See all answers

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

See all answers

What needs improvement with Wireshark?

The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.

See all answers

Comparisons

No data available

Microsoft Network Monitor vs Wireshark

Compared 21% of the time

SolarWinds NPM vs Wireshark

Compared 15% of the time

Colasoft Capsa vs Wireshark

Compared 11% of the time

Zabbix vs Wireshark

Compared 10% of the time

Nagios XI vs Wireshark

Compared 7% of the time

More Wireshark Competitors

Product Reports

Buyer's Guide

OneTouch AT Network Assistant

August 2025

Download OneTouch AT Network Assistant product report

Buyer's Guide

Wireshark

August 2025

Download Wireshark product report

Overview

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Wireshark is the world's foremost network protocol analyzer.

Wireshark

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Comversion, ADP, Talbots

Buyer's Guide

OneTouch AT Network Assistant vs. Wireshark

September 2025

Free Report: OneTouch AT Network Assistant vs. Wireshark

Find out what your peers are saying about OneTouch AT Network Assistant vs. Wireshark and other solutions. Updated: September 2025.

DOWNLOAD NOW

867,676 professionals have used our research since 2012.

See our OneTouch AT Network Assistant vs. Wireshark report.

See our list of best Network Troubleshooting vendors.

We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.