OneTouch AT Network Assistant vs Wireshark comparison

OneTouch AT Network Assistant

Read 63 Wireshark reviews

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1,407 Comparison Views

98% willing to recommend

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Executive SummaryUpdated on Jul 11, 2024

Wireshark and OneTouch AT Network Assistant compete in the network analysis tools category. OneTouch AT Network Assistant appears to have the upper hand due to its advanced features which users believe justify the cost.

Features: Wireshark: Powerful packet analysis capabilities, wide range of protocol support, and deep packet inspection. OneTouch AT Network Assistant: Comprehensive diagnostic tools, ease of use, and faster troubleshooting with a user-friendly interface.

Room for Improvement: Wireshark: Users request a more intuitive interface, enhanced reporting features, and advanced integration capabilities. OneTouch AT Network Assistant: Suggestions include better integration with other tools, additional training resources, and more detailed documentation.

Ease of Deployment and Customer Service: Wireshark: Relatively straightforward deployment, but requires advanced technical knowledge; customer service receives mixed reviews. OneTouch AT Network Assistant: Easier to deploy with superior customer support.

Pricing and ROI: Wireshark: Free, making it highly cost-effective with solid ROI for small to mid-sized businesses. OneTouch AT Network Assistant: Higher initial investment considered worth the cost due to its efficiency and robust feature set, leading to satisfactory ROI for larger enterprises.

To learn more, read our detailed OneTouch AT Network Assistant vs. Wireshark Report (Updated: March 2026).

OneTouch AT Network Assistant vs. Wireshark

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Wireshark

Ranking in Network Troubleshooting

4th

Average Rating

9.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Network Troubleshooting category, the mindshare of OneTouch AT Network Assistant is 5.0%, up from 2.6% compared to the previous year. The mindshare of Wireshark is 14.3%, up from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting Mindshare Distribution
Product	Mindshare (%)
Wireshark	14.3%
OneTouch AT Network Assistant	5.0%
Other	80.7%

Network Troubleshooting

Featured Reviews

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Vijay Duggal

Network Specialist at Squarepoint Capital

Provides detailed traffic analysis and helps troubleshoot issues

There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fluke’s not cheap, but you get what you pay for."

"OneTouch is easy to set up; you just plug it in, enter your details, and off you go, and it only takes a few minutes as long as you've got Link-Live access or network access."

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

"For me, it's easy to use, it always gives me accurate information, it's never crashed or had issues, and the way it's designed lets you pull the module off and put a different type of module on to do other stuff."

"Fluke makes a good product that is rather unique in the marketplace, in my opinion."

"The training features are very valuable for me."

"The solution is open-source and free to use, and there is a paid tier with more features if a company needs a bit more."

"It gives us the ability to pinpoint problems and to communicate network problems with software and hardware vendors."

"The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."

"This is a good product for quick and easy troubleshooting."

"Wireshark saves a lot of time, especially with network troubleshooting."

"The drill-down available for packet analysis is great, as it gives a network security engineer insight into what is going on at the packet level and enables better troubleshooting."

"Wireshark analyzes networks, captures traffic and decrypts information passed through the communication channels into a form that is readable and can thus be used to learn how network protocols work."

"Wireshark is a pretty good tool if somebody wants to learn packet analysis or just plain, simple debugging of network issues at an L2 or L3 level."

More Wireshark pros

Cons

"There is no scalability for OneTouch. If you want to do other things with it, you can't."

"The dashboard is one area with room for improvement."

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

"With my Fluke OneTouch, I did encounter stability issues."

"I think they're a little steep on the pricing side, but you take what you get."

"The RJ45 jack on top of the Linkrunner has not been able to handle the constant usage at my last location and current employer."

"DNS could be improved."

"You need some basic knowledge to work with Wireshark. Maybe it could be more user-friendly just for new users. Just for the new generation."

"Big trace files (more than 1,000,000 packets) can be slow, but then you can use "TraceWrangler" (also free) to help with slicing and dicing the data."

"Wireshark is also used for hacking which is a security breach."

"The Wireshark search function shows green for a correct search and red for an incorrect search. If there were a way to provide a description about what a search - and the similar ones which are available - can do, while a person is typing it, it would make the product easier to use and simultaneously decrease the learning curve."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"It is not an easy program. You will need to study to use it to its full capabilities (follow a course)."

"Wireshark could be improved with a delay option when getting data automatically. It could also work faster."

More Wireshark cons

Pricing and Cost Advice

Information not available

"Wireshark is free of charge, and there's no license involved."

"Wireshark is open-source and free of charge."

"It's free."

"We're using the free version of Wireshark."

"This is an open-source product that can be used free of charge."

"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."

"We are using a freeware version of this solution, so there are no licence costs involved."

"I've never personally had to pay for it, making it a highly valuable internet resource that's accessible for use. While they offer some paid versions, our firm has utilized the free version for the past three years."

More Wireshark pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

University

11%

Financial Services Firm

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	11
Large Enterprise	27

Questions from the Community

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What do you like most about Wireshark?

The GUI is easy to use.

See all answers

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

See all answers

What needs improvement with Wireshark?

The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.

See all answers

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AirMagnet Survey PRO vs Wireshark

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Colasoft Capsa vs Wireshark

Compared 7% of the time

SolarWinds NetFlow Traffic Analyzer vs Wireshark

Compared 7% of the time

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Product Reports

OneTouch AT Network Assistant

Download OneTouch AT Network Assistant product report

Download Wireshark product report

Overview

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Wireshark is the world's foremost network protocol analyzer.

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Comversion, ADP, Talbots

OneTouch AT Network Assistant vs. Wireshark