OneTouch AT Network Assistant vs Wireshark comparison

OneTouch AT Network Assistant

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98% willing to recommend

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Executive SummaryUpdated on Jul 11, 2024

Wireshark and OneTouch AT Network Assistant compete in the network analysis tools category. OneTouch AT Network Assistant appears to have the upper hand due to its advanced features which users believe justify the cost.

Features: Wireshark: Powerful packet analysis capabilities, wide range of protocol support, and deep packet inspection. OneTouch AT Network Assistant: Comprehensive diagnostic tools, ease of use, and faster troubleshooting with a user-friendly interface.

Room for Improvement: Wireshark: Users request a more intuitive interface, enhanced reporting features, and advanced integration capabilities. OneTouch AT Network Assistant: Suggestions include better integration with other tools, additional training resources, and more detailed documentation.

Ease of Deployment and Customer Service: Wireshark: Relatively straightforward deployment, but requires advanced technical knowledge; customer service receives mixed reviews. OneTouch AT Network Assistant: Easier to deploy with superior customer support.

Pricing and ROI: Wireshark: Free, making it highly cost-effective with solid ROI for small to mid-sized businesses. OneTouch AT Network Assistant: Higher initial investment considered worth the cost due to its efficiency and robust feature set, leading to satisfactory ROI for larger enterprises.

To learn more, read our detailed OneTouch AT Network Assistant vs. Wireshark Report (Updated: April 2025).

OneTouch AT Network Assistant vs. Wireshark

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Wireshark

Ranking in Network Troubleshooting

3rd

Average Rating

9.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Troubleshooting category, the mindshare of OneTouch AT Network Assistant is 2.4%, down from 2.5% compared to the previous year. The mindshare of Wireshark is 13.9%, up from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Vijay Duggal

Network Specialist at Squarepoint Capital

Provides detailed traffic analysis and helps troubleshoot issues

There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

"The product is simple to implement."

"The best part about Wireshark, in my opinion, is its ability to analyze packet capture files."

"Wireshark's best feature is that it's adaptive, which means it's the go-to tool for network-related developers."

"It is a stable product. I would rate the stability a ten out of ten."

"Wireshark helps us to understand network traffic."

"You can use Wireshark to see the traffic packet format, the IP layers, the fields, and the enabled flags."

"I have found the most valuable feature you can design your sniffer the way you want to."

"The drill-down available for packet analysis is great. It gives a network security engineer insight into what is going on at the packet level and enables better troubleshooting."

More Wireshark pros

Cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

"DNS could be improved."

"There is a disadvantage when it comes to sampling intervals. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain."

"It would be better if they offered a hybrid version like My Cloud Control."

"The solution’s user interface could be improved."

"In the future, it would be nice to see color coding. It is just black and white."

"Wireshark could make the filtering rules easier to apply and offer a drag-and-drop option as opposed to type and text."

"The average person would probably find Wireshark hard to use. When I first installed it, I was overwhelmed by all the data it was shooting out. It doesn't make sense until you start doing some research and figure out what everything means. It isn't the most user-friendly tool. It just provides so much information."

"A room for improvement in Wireshark is its ease of use for beginners. It could be better. Another room for improvement in the tool is for it to provide more details about the traffic load. At the moment, Wireshark is adequate for me, so there isn't anything I'd like added to it in its next version."

More Wireshark cons

Pricing and Cost Advice

Information not available

"Wireshark is open-source and free of charge."

"It is free."

"The tool is free."

"This is an open-source product that can be used free of charge."

"It's free."

"The solution is open source so is free."

"Wireshark is open source and gives great value and functionality to the network investigation."

"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."

More Wireshark pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

University

11%

Computer Software Company

10%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Wireshark?

The GUI is easy to use.

See all answers

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

See all answers

What needs improvement with Wireshark?

The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.

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Product Reports

OneTouch AT Network Assistant

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Overview

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Wireshark is the world's foremost network protocol analyzer.

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Comversion, ADP, Talbots

OneTouch AT Network Assistant vs. Wireshark