NetAlly EtherScope nXG vs OneTouch AT Network Assistant comparison

NetAlly EtherScope nXG and OneTouch AT Network Assistant are both solutions in the Network Troubleshooting category. NetAlly EtherScope nXG is ranked #4 with an average rating of 9.0, while OneTouch AT Network Assistant is ranked #12. NetAlly EtherScope nXG holds a 11.5% mindshare in NT, compared to OneTouch AT Network Assistant’s 2.4% mindshare. Additionally, 100% of NetAlly EtherScope nXG users are willing to recommend the solution, compared to 100% of OneTouch AT Network Assistant users who would recommend it.

NetAlly EtherScope nXG

Read 23 NetAlly EtherScope nXG reviews

1,461 Views
446 Comparison Views

100% willing to recommend

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

181 Views
84 Comparison Views

100% willing to recommend

NetAlly EtherScope nXG

OneTouch AT Network Assistant

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

OneTouch AT Network Assistant and NetAlly EtherScope nXG are leading network assistant tools. Users are generally happier with the pricing and support of OneTouch AT Network Assistant, but NetAlly EtherScope nXG's extensive features make it a preferred choice for many.

Features: OneTouch AT Network Assistant provides straightforward troubleshooting, user-friendly network issue monitoring, and easy initial setup. NetAlly EtherScope nXG offers advanced diagnostic capabilities, comprehensive network performance visibility, and more sophisticated features.

Room for Improvement: OneTouch AT Network Assistant needs faster updates, better speed, and enhanced support. NetAlly EtherScope nXG could improve its battery life, reduce device weight, and focus on hardware usability enhancements.

Ease of Deployment and Customer Service: OneTouch AT Network Assistant has an easy initial setup and quick deployment, with room for more responsive support. NetAlly EtherScope nXG requires more user training due to its complex setup but has highly regarded customer service.

Pricing and ROI: OneTouch AT Network Assistant is cost-effective and suitable for smaller budgets, providing solid ROI. NetAlly EtherScope nXG, while having higher upfront costs, is a worthwhile investment due to its advanced features and significant long-term ROI.

To learn more, read our detailed NetAlly EtherScope nXG vs. OneTouch AT Network Assistant Report (Updated: April 2025).

Buyer's Guide

NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetAlly EtherScope nXG

Ranking in Network Troubleshooting

4th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Diagnostics (3rd)

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Troubleshooting category, the mindshare of NetAlly EtherScope nXG is 11.5%, down from 14.3% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

Doug Dickerson

Manager at Northwestern

Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems

It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.

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JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The wireless aspect of it has been super valuable. The AirMagnet Survey feature is very useful for site surveys. For a long time, it used to be done on laptops, and now, we can do this simply on a handheld with one technician. The data automatically gets uploaded to the cloud so that our more experienced technicians can review the data and pull it into AirMagnet. This feature has saved tons of time. It's not easy to approximate the time saved, but for each survey, I'm taking a junior technician and getting him to do a role that a senior technician used to do. So, there is a cost-saving of at least 50%."

"The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing."

"The solution’s AirMapper Site Survey app is extremely easy to use. We give it to the technicians and send them out to go do that function. We hand it to the technician who goes onsite, then they take a photo of the overall area of a floor plan and are able to go do that site survey without almost any instruction from any engineer. So, it is very usable for beginner-type techs."

"It clearly depicts the information we're looking for on a 10Gig testing, and we can also verify 100Gig links with it between our routing sites."

"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."

"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."

"The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."

"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."

More NetAlly EtherScope nXG pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

Cons

"NetAlly EtherScope nXG's reporting and table qualification could be improved."

"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."

"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."

"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."

"On a hardware spec, it'd be nice to have something above 10-Gigs."

"There is room for improvement in the battery life and price."

"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."

"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."

More NetAlly EtherScope nXG cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

Pricing and Cost Advice

"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."

"In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option."

"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."

"The pricing was a little bit high, but I understand that when you are getting multiple tools."

"The cost is not cheap but it totally pays for itself because it can do so much."

"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."

"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."

"It is worth it. The cost benefit of Link-Live is massive because it is included with the cost of the device and the licensing. A lot of people miss that part of it. It is not just the device that you get but it is the ability to look at all of that data later on. You're not having to do all of that on the device. You can just be there, use the device, and then look at the data from the comfort of your office or home afterward."

More NetAlly EtherScope nXG pricing and cost advice

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Top Industries

By visitors reading reviews

Government

10%

Healthcare Company

10%

Computer Software Company

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about NetAlly EtherScope nXG?

Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.

See all answers

What is your experience regarding pricing and costs for NetAlly EtherScope nXG?

In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.

See all answers

What needs improvement with NetAlly EtherScope nXG?

The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...

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Comparisons

LinkRunner vs NetAlly EtherScope nXG

Compared 47% of the time

AirCheck G3 vs NetAlly EtherScope nXG

Compared 27% of the time

AirMagnet Survey vs NetAlly EtherScope nXG

Compared 16% of the time

LinkSprinter vs NetAlly EtherScope nXG

Compared 10% of the time

More NetAlly EtherScope nXG Competitors

LinkRunner vs OneTouch AT Network Assistant

Compared 100% of the time

More OneTouch AT Network Assistant Competitors

Product Reports

Buyer's Guide

NetAlly EtherScope nXG

April 2025

Download NetAlly EtherScope nXG product report

Buyer's Guide

OneTouch AT Network Assistant

April 2025

Download OneTouch AT Network Assistant product report

Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG

No data available

Overview

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

NetAlly

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Sample Customers

Information Not Available

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Buyer's Guide

NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

April 2025

Free Report: NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

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