NetAlly EtherScope nXG vs OneTouch AT Network Assistant comparison

NetAlly EtherScope nXG and OneTouch AT Network Assistant are both solutions in the Network Troubleshooting category. NetAlly EtherScope nXG is ranked #3 with an average rating of 9.0, while OneTouch AT Network Assistant is ranked #13. NetAlly EtherScope nXG holds a 11.7% mindshare in NT, compared to OneTouch AT Network Assistant’s 2.2% mindshare. Additionally, 100% of NetAlly EtherScope nXG users are willing to recommend the solution, compared to 100% of OneTouch AT Network Assistant users who would recommend it.

NetAlly EtherScope nXG

Read 23 NetAlly EtherScope nXG reviews

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1,372 Comparison Views

100% willing to recommend

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

200 Views
200 Comparison Views

100% willing to recommend

NetAlly EtherScope nXG

OneTouch AT Network Assistant

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

OneTouch AT Network Assistant and NetAlly EtherScope nXG are leading network assistant tools. Users are generally happier with the pricing and support of OneTouch AT Network Assistant, but NetAlly EtherScope nXG's extensive features make it a preferred choice for many.

Features: OneTouch AT Network Assistant provides straightforward troubleshooting, user-friendly network issue monitoring, and easy initial setup. NetAlly EtherScope nXG offers advanced diagnostic capabilities, comprehensive network performance visibility, and more sophisticated features.

Room for Improvement: OneTouch AT Network Assistant needs faster updates, better speed, and enhanced support. NetAlly EtherScope nXG could improve its battery life, reduce device weight, and focus on hardware usability enhancements.

Ease of Deployment and Customer Service: OneTouch AT Network Assistant has an easy initial setup and quick deployment, with room for more responsive support. NetAlly EtherScope nXG requires more user training due to its complex setup but has highly regarded customer service.

Pricing and ROI: OneTouch AT Network Assistant is cost-effective and suitable for smaller budgets, providing solid ROI. NetAlly EtherScope nXG, while having higher upfront costs, is a worthwhile investment due to its advanced features and significant long-term ROI.

To learn more, read our detailed NetAlly EtherScope nXG vs. OneTouch AT Network Assistant Report (Updated: July 2025).

Buyer's Guide

NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetAlly EtherScope nXG

Ranking in Network Troubleshooting

3rd

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Diagnostics (3rd)

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

13th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Troubleshooting category, the mindshare of NetAlly EtherScope nXG is 11.7%, down from 14.6% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 2.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

Chase McGee

Cyber Range Engineer 2 at Tech Data Limited

Reduces troubleshooting from hours to minutes, and increases our security by finding rogue devices

My favorite features, ones that I have used continuously almost every single day, are the Link-Live Cloud Service and the AirMapper Site Survey. The latter is absolutely essential to almost every business I go to. I move around the building and mark where I've been and then, when I get back to my desk, the information is on the dashboard, showing me exactly where devices are. I can see, "Okay, here are printers that shouldn't be there," and I can relocate them better. Or I can check whether the WiFi signal is strong at a given spot and whether I need another access point. The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing. You can collect so many different things including using its spectrum analyzer. You can also use the directional antenna and other features to detect the WiFi signal, its strength and where things are at. If devices are having an issue, you can figure out the cause. Maybe it is behind a wall that is not allowing WiFi signals and you can determine, "Hey, I need another access point here to get my users the internet coverage they need." The AirMapper Site Survey Heat Maps were one of the first things that I used the device for. I wanted to see the WiFi signals, where everything was at, and what was the most used. That was able to help me determine that I needed a new access point inside our center for demos. We were getting a lot of drops there and I figured out that the coverage was not good. We had to get a replacement access point. Overall, the EtherScope nXG is easy to use for less skilled staff but it has deep diagnostics for experts. I had no experience when I first received this device. I had no training and, in less than a week, I was fully proficient with it. When I really wanted to do a deep dive and figure out everything about it through the Link-Live Cloud Service, I had so much data. It made my life a lot easier.

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JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."

"The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely."

"One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing."

"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."

"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."

"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around."

"It clearly depicts the information we're looking for on a 10Gig testing, and we can also verify 100Gig links with it between our routing sites."

"One of the standout features is its ability to serve as an advanced handheld packet analyzer. It excels in discovering both wired and wireless networks and automatically documenting them, which is really valuable. The tool provides insights from the physical layer up to layer seven, including HTTP, which helps diagnose network issues effectively. This automated documentation feature sets NetAlly apart from competitors, enhancing efficiency and accuracy in network management and recommendations. When the EtherScope nXG identifies a problem, it alerts us, allowing us to use more advanced tools for deeper analysis. Regarding PoE testing capabilities, I haven't explored them extensively, but I'm aware of their importance, especially for detecting issues like overloading switches with too many PoE devices. Integrators are becoming more cautious about these issues, but specialized tools like those from other vendors may offer features like microburst dashboards, which EtherScope nXG currently doesn't provide."

More NetAlly EtherScope nXG pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

Cons

"AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements."

"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."

"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."

"The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly."

"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."

"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."

"The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network analysis up to layer seven, including automatic network mapping with tools like CyberScope. While there may be some features missing compared to competitors, NetAlly remains strong in its specialized market, providing robust solutions like EtherScope for detailed customer scans, despite being on the pricier side."

"The small screen is a little bit of a handicap. It would be nice if we could, for instance, connect a larger screen to the device, but it's very user-friendly. You're only limited by the size of the screen. That's the only negative aspect of doing surveys with this device."

More NetAlly EtherScope nXG cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

Pricing and Cost Advice

"The pricing is very expensive, but this tool is the best."

"It is worth it. The cost benefit of Link-Live is massive because it is included with the cost of the device and the licensing. A lot of people miss that part of it. It is not just the device that you get but it is the ability to look at all of that data later on. You're not having to do all of that on the device. You can just be there, use the device, and then look at the data from the comfort of your office or home afterward."

"If we were to purchase separate meters to do similar things, it would be double or triple the cost for us to have each toolkit available. Being a small business, putting that much money on a single truck is not cost-effective. Instead, we could put the analyzer, network heat map, and cable tester all in one meter. That is why we went for it."

"It's the best 10Gig network tester for the price on the market."

"The pricing can be a little bit high for a handheld tool, mostly because, potentially, people do not understand what's in the package. However, NetAlly offers great bundled deals. We got a significantly good deal by ordering a package of these devices that had a whole test kit together. So, while it's very high, the value is certainly there, and the vendor does offer value-added features to offset that cost."

"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."

"The cost is not cheap but it totally pays for itself because it can do so much."

"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."

More NetAlly EtherScope nXG pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

10%

Government

Computer Software Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

What is your experience regarding pricing and costs for NetAlly EtherScope nXG?

In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.

See all answers

What needs improvement with NetAlly EtherScope nXG?

The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...

See all answers

What is your primary use case for NetAlly EtherScope nXG?

We mainly use NetAlly EtherScope nXG for troubleshooting. Linksprinter helps us solve problems and understand how things work. For example, SpamTitan is automatic, but beginners might not understan...

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Comparisons

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Compared 49% of the time

AirCheck G3 vs NetAlly EtherScope nXG

Compared 26% of the time

AirMagnet Survey PRO vs NetAlly EtherScope nXG

Compared 17% of the time

LinkSprinter vs NetAlly EtherScope nXG

Compared 8% of the time

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LinkRunner vs OneTouch AT Network Assistant

Compared 100% of the time

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Product Reports

Buyer's Guide

NetAlly EtherScope nXG

July 2025

Download NetAlly EtherScope nXG product report

Buyer's Guide

OneTouch AT Network Assistant

July 2025

Download OneTouch AT Network Assistant product report

Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG

No data available

Overview

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

NetAlly

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Sample Customers

Information Not Available

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Buyer's Guide

NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

July 2025

Free Report: NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

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