LinkRunner vs OneTouch AT Network Assistant comparison

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NetAlly Logo
2,967 views|883 comparisons
90% willing to recommend
NetAlly Logo
166 views|82 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between LinkRunner and OneTouch AT Network Assistant based on real PeerSpot user reviews.

Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting.
To learn more, read our detailed Network Troubleshooting Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly.""In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see.""I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources.""It is fast in providing results. It is pretty accurate.""I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why.""AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful.""LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days.""Performance testing is the most valuable feature. It gives a brief summary of the information we're looking at, such as latency, jitter, and the available throughput."

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"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

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Cons
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone.""I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service""It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load.""It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting.""It's a bit bulky. It would be nicer if it were a little bit smaller and packed with all its features. I would also like it if the screen were a bit bigger.""It does take a little while to boot up if it's turned off.""If it weren't for the battery, it would probably get an eight out of 10. But because of the battery, it's infuriating and it's not reliable.""It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."

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"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

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Pricing and Cost Advice
  • "It's expensive but you definitely get what you pay for. I would buy another one if I had to."
  • "It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
  • "I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
  • "Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
  • "The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
  • "The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."
  • "I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
  • "The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
  • More LinkRunner Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of… more »
    Top Answer:One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that… more »
    Top Answer:I have LinkRunner G2, and I use this product for testing and troubleshooting. I am able to test my network connections and cables and do general troubleshooting for network drops, network outlets… more »
    Top Answer:OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access.
    Top Answer:You have to pay for the device and an annual license to keep the software updated. The devices cost around £2,000 to £2,500 and the licensing fee is between £400 and £500.
    Top Answer:OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they… more »
    Ranking
    1st
    Views
    2,967
    Comparisons
    883
    Reviews
    12
    Average Words per Review
    1,695
    Rating
    8.2
    12th
    Views
    166
    Comparisons
    82
    Reviews
    1
    Average Words per Review
    365
    Rating
    7.0
    Comparisons
    Learn More
    NetAlly
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    Overview

    Network connectivity test for twisted pair and fiber optic Ethernet links at 10, 100 and Gigabit rates. Verify twisted pair Ethernet cable length and wiremap with the Ethernet tester

    The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

    Sample Customers
    Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
    Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
    Top Industries
    REVIEWERS
    University31%
    Educational Organization15%
    Hospitality Company15%
    Transportation Company8%
    VISITORS READING REVIEWS
    Government11%
    Computer Software Company10%
    Comms Service Provider9%
    Healthcare Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise44%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise57%
    No Data Available
    Buyer's Guide
    Network Troubleshooting
    March 2024
    Find out what your peers are saying about NetAlly, Wireshark, Auvik and others in Network Troubleshooting. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    LinkRunner is ranked 1st in Network Troubleshooting with 20 reviews while OneTouch AT Network Assistant is ranked 12th in Network Troubleshooting with 6 reviews. LinkRunner is rated 8.6, while OneTouch AT Network Assistant is rated 9.0. The top reviewer of LinkRunner writes "Single Auto-Test button gives me all the information I need on most jobs". On the other hand, the top reviewer of OneTouch AT Network Assistant writes "It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets". LinkRunner is most compared with NetAlly EtherScope nXG, LinkSprinter, AirCheck G3 and IxChariot, whereas OneTouch AT Network Assistant is most compared with .

    See our list of best Network Troubleshooting vendors.

    We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.