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AirCheck G3 vs OneTouch AT Network Assistant comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirCheck G3
Ranking in Network Troubleshooting
10th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
OneTouch AT Network Assistant
Ranking in Network Troubleshooting
13th
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 8.2%, up from 7.9% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 2.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

David-Prusynski - PeerSpot reviewer
A portable, rugged device that reduces resolution time and saves thousands of dollars
It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.
JamesStout - PeerSpot reviewer
It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets
OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."
"It is a pretty rock-solid device that is well-built."
"The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particular spectrum."
"The one-button AutoTest feature is an amazing tool. It works well. It tells you whether or not you have shorts in your network, your PoE+ is running low on voltage, and shows you your link speed."
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."
"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."
 

Cons

"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you could eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address."
"The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues."
"We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."
"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."
"The solution doesn't have much functional information online."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought."
"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."
 

Pricing and Cost Advice

"If you find a feature you need, you have to call them and add it, but you should be able to use the product. You spend money on and invested in multiple devices and can't even use half of the features. They should negotiate with large enterprises who buy large numbers of units to provide NetAlly support for all of them at a nominal fee."
"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."
"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."
"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."
"The upfront cost of the solution is around $4,000."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
9%
Computer Software Company
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Also Known As

AirCheck G2, AirCheck
No data available
 

Overview

 

Sample Customers

Information Not Available
Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
Find out what your peers are saying about AirCheck G3 vs. OneTouch AT Network Assistant and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.