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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
Endpoint Protection Platform (EPP) (14th)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Has a good dashboard and is stable, scalable, and easy to implement
The dashboard is good During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved. I've been using this solution for four or five years. It is a stable solution. Norton Security Premium is scalable, and we are expanding our license. The architects and…
Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The antivirus aspect of the solution is very good."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The most valuable feature is the multifunctional protection."
"It does not take many resources during scanning."
"The product is called Norton 360 all-in-one. It is a full product."
"Protects me from internet vulnerability."
"Norton Security Premium is good, and it's pretty simple to install."
"Security Premium's best features are blocking, notifications, and the user interface."
"There are no issues with scalability."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"We use the solution for our endpoint security."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"SEP, the entire suite of components, provides good endpoint protection."
 

Cons

"It would be helpful for me if this solution works on our cloud backup data."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"Sometimes the program is too complex."
"Security Premium's cost could be lower."
"The solution can improve the security modules."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"I don't like the password manager of Norton Security Premium."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"It would be perfect if it is capable of detecting or checking ransomware."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"Multi-domain policy options for exceptions and global blocks."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"There could be definition updates installed and running for the product, similar to new EDR solutions that receive updates from the internet."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
 

Pricing and Cost Advice

"I don't pay for a license."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"Security Premium is highly-priced."
"The licensing fee for this solution is not expensive."
"If they could come down in price that would be good. It's not exactly the lowest."
"Pricing for this software is competitive."
"The solution gives the value for the money."
"Security Premium costs around US$100 for three years, which is a little expensive."
"It provides a good solution at a good price."
"When comparing this solution to others in the current market it is expensive."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"Licensing is per user. Therefore, it makes it easy to do licensing."
"Each annual client license is around 1200 or 1600 INR."
"I rate the product's pricing a six out of ten."
"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise62
 

Questions from the Community

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Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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