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Norton Security Premium [EOL] vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, technical support has been helpful."
"The most valuable feature is the quick installation."
"The licensing fee for this solution is not expensive."
"The ransomware protection that they have now is worth considering."
"We like how it can check for issues, including files and web browsers, as it is a full-stack solution for antivirus for personal use and it is pretty effective."
"I'm convinced that Symantec and Norton are the leaders, they know what they are doing, they cover all functionalities of spam, virus, and malware protection, etc."
"When I'm using the solution in my personal space, I can see that it secures my laptop, it works fast, and it actually does what I want."
"Protects me from internet vulnerability."
"The product provides great security and is very user friendly."
"The solution is easy to use"
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"It is good for detecting signature-based viruses, and it is user friendly."
"There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization."
"From the moment we deployed Symantec, we haven't had any incidents coming from an endpoint."
"The most valuable feature of this solution is the antivirus and the protection against Ransomware/Malware/Zero day attacks and device control."
"The feature I find most useful is the console for reporting."
 

Cons

"I don't like the password manager of Norton Security Premium. I really dislike it."
"The solution can improve the security modules."
"It would be helpful for me if this solution works on our cloud backup data."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The product is an antivirus, it should be updated automatically when needed."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
"Sometimes the program is too complex, and simplifying it might be an improvement."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"The whitelisting feature does not work as expected."
"The solution could improve by having a better graphical interface."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."
"We have issues when we install in older systems, such as Windows 7, it's difficult to carry out the set up on these systems."
"They should work on the virus definition file and agent lighter."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
 

Pricing and Cost Advice

"I don't pay for a license."
"Pricing for this software is competitive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"The licensing fee for this solution is not expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Security Premium is highly-priced."
"If they could come down in price that would be good. It's not exactly the lowest."
"Security Premium costs around US$100 for three years, which is a little expensive."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"The licensing terms can range from subscription-based to perpetual, to annual, to tri-annual."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"It's not cheap."
"Each annual client license is around 1200 or 1600 INR."
"We have some customers on a one-year license and others on a three-year license."
"The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

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Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost or more affordable than other solutions. I'd say it's probably the least expens...
 

Also Known As

Norton Internet Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Temple University
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
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