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Norton Security Premium [EOL] vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Security Incident Response (4th), Endpoint Detection and Response (EDR) (28th), Ransomware Protection (8th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The licensing fee for this solution is not expensive."
"The most valuable feature is the quick installation."
"In general, technical support has been helpful."
"We like how it can check for issues. That includes files and web browsers."
"We tried a few: Kaspersky, Trend Micro, we used McAfee, we used Norton; we tried them all on our entire fleet of computers, and we realized that in terms of ease of use and resource consumption, Norton is something that is acceptable to us."
"Norton Security Premium is good, and it's pretty simple to install."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"Carbon Black Cb Defense has a nice component called Alert Triage; it has helped to detect threats across the data and contains full details of the process execution kill chain and go live for immediate remediation."
"The solution is extremely scalable."
"I found the offline scanning to be particularly useful."
"The cost/benefit factor has great relevance in Cb Defense implementations."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"The impact on performance and the ability to have greater visibility were pluses in my book."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
 

Cons

"I do not find it to be scalable."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"The product could always be more secure."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"They say Norton Security Premium is an all-in-one solution, but we don't know exactly what's in it, e.g. they didn't make an effort to explain the difference between a virus scan and a ransomware scan."
"Security Premium's cost could be lower."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"I'm actually looking for a replacement because of the fact that we lost that integration."
"Certain settings have limitations. For example, I cannot manually block some malware activities."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
"It is difficult to extract reports for ongoing scans"
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"The local technical support is very poor, but the support from headquarters is very nice."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
 

Pricing and Cost Advice

"I don't pay for a license."
"Security Premium is highly-priced."
"Security Premium costs around US$100 for three years, which is a little expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"If they could come down in price that would be good. It's not exactly the lowest."
"The licensing fee for this solution is not expensive."
"Pricing for this software is competitive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The pricing is very high."
"The platform is expensive."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The pricing [is] more or less the same as other similar solutions."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

Norton Internet Security
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Temple University
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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