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Norton Security Premium [EOL] vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (28th), Security Incident Response (3rd), Endpoint Detection and Response (EDR) (27th), Ransomware Protection (8th)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm convinced that Symantec and Norton are the leaders, they know what they are doing, they cover all functionalities of spam, virus, and malware protection, etc."
"We like how it can check for issues, including files and web browsers, as it is a full-stack solution for antivirus for personal use and it is pretty effective."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The antivirus aspect of the solution is very good, and the support we receive from Norton is excellent."
"When I'm using the solution in my personal space, I can see that it secures my laptop, it works fast, and it actually does what I want."
"Security Premium's best features are blocking, notifications, and the user interface."
"The ransomware protection that they have now is worth considering."
"The internet security was a plus, and it's pretty good."
"Technical support is excellent."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"I like the historical features, interface, and integration."
"I found the offline scanning to be particularly useful."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"During the company’s transition, we had a memory scraper infiltrate our network, and with the help of Carbon Black, we isolated the outbreak to a few point of sale machines."
"It actually does some heuristics, and some behavioral analysis."
"It has the best live response feature."
 

Cons

"They say Norton Security Premium is an all-in-one solution, but we don't know exactly what's in it, e.g. they didn't make an effort to explain the difference between a virus scan and a ransomware scan."
"The solution can improve the security modules."
"I do not find it to be scalable."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"It would be helpful for me if this solution works on our cloud backup data."
"Sometimes the program is too complex, and simplifying it might be an improvement."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
"The Mac support needs improvement, as it had next to none."
"The solution needs expanded endpoint query tools."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"We did have a bug that was persistent for it's now going on two months and it hasn't been fixed."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
 

Pricing and Cost Advice

"Security Premium costs around US$100 for three years, which is a little expensive."
"The solution gives the value for the money."
"If they could come down in price that would be good. It's not exactly the lowest."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Security Premium is highly-priced."
"Pricing for this software is competitive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"I don't pay for a license."
"The product is quite reasonable."
"The price for the solution is completely at government level, meaning one which is very high."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The product’s price is less expensive than other vendors."
"The pricing is very high."
"It's reasonable in price"
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

Norton Internet Security
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Temple University
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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