Nintex Process Platform vs WorkFusion comparison

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Nintex Process Platform

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Executive SummaryUpdated on Dec 17, 2024

Nintex Process Platform and WorkFusion are top contenders in the automation solutions category. While Nintex is known for its seamless integration with Microsoft systems and user-friendly workflow creation, WorkFusion stands out for its machine learning capabilities and robust RPA features, making it ideal for complex enterprise processes.

Features: Nintex's platform features strong workflow management and integration within Microsoft ecosystems, allowing for easy workflow creation with smart forms and smart objects for effective data management. WorkFusion provides comprehensive RPA capabilities alongside machine learning, enabling sophisticated workflow automation and document processing.

Room for Improvement: Nintex users desire enhanced integration and management features, along with improved workflow design flexibility and better cloud compatibility. WorkFusion could enhance user-friendliness for non-technical users and improve the ease of use for its RPA components, as well as OCR and AI/ML features.

Ease of Deployment and Customer Service: Nintex offers a variety of deployment options, including on-premises and cloud setups, with mixed reviews on customer support quality. WorkFusion also provides cloud deployment flexibility, but feedback indicates room for improvement in both direct and online support services.

Pricing and ROI: Nintex is viewed as relatively affordable, though some users find its pricing steep, suggesting a need for clearer pricing models. WorkFusion is perceived as more expensive, particularly for smaller enterprises, but offers advanced automation features that deliver significant value and positive ROI by optimizing business efficiency.

To learn more, read our detailed Nintex Process Platform vs. WorkFusion Report (Updated: June 2025).

Nintex Process Platform vs. WorkFusion

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.2

Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.

Sentiment score

7.6

WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.

No quotes available

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No quotes available

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Customer Service

Sentiment score

6.8

Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.

Sentiment score

7.4

WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.

No quotes available

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Some issues are resolved quickly, while others might take time as they require further analysis.

Intelligent Automation SME at a financial services firm with 10,001+ employees

They allow sharing of issues faced in use cases and work alongside us to resolve them.

Associate II at Affirm

Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Scalability Issues

Sentiment score

6.9

Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.

Sentiment score

7.3

WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.

No quotes available

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WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.

Associate II at Affirm

The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Stability Issues

Sentiment score

7.5

Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.

Sentiment score

6.9

WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.

No quotes available

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WorkFusion requires a strong background in Java to meet requirements effectively.

Associate II at Affirm

I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.

Works at Awery Aviation Software

Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Room For Improvement

Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.

WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.

Additionally, the deployment process should be easier.

Fitry Ericha

Presales Solutions Consultant at Mitra Sistematika Global

For more quotes and insights, download the Nintex Process Platform report

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.

Associate II at Affirm

The main concern is the technical nature, which requires significant Java skills.

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Intelligent Automation SME at a financial services firm with 10,001+ employees

Setup Cost

Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.

WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.

Nintex Process Platform is expensive.

Fitry Ericha

Presales Solutions Consultant at Mitra Sistematika Global

For more quotes and insights, download the Nintex Process Platform report

I am not familiar with the exact pricing, however, it is considered pricey.

Works at Awery Aviation Software

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.

Intelligent Automation SME at a financial services firm with 10,001+ employees

It is worth the money as a tool.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Valuable Features

Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.

WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.

My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.

Fitry Ericha

Presales Solutions Consultant at Mitra Sistematika Global

For more quotes and insights, download the Nintex Process Platform report

It also supports reusable code components through Java, making it efficient for developers.

Associate II at Affirm

They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.

Works at Awery Aviation Software

The platform now includes auto machine learning and AI capabilities.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Categories and Ranking

Nintex Process Platform

Ranking in Process Automation

11th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (13th), Workload Automation (13th)

WorkFusion

Ranking in Process Automation

12th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of Nintex Process Platform is 1.8%, down from 3.6% compared to the previous year. The mindshare of WorkFusion is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Vitor Medeiros

National Sales Director at Konica Minolta

Offers capacity to integrate with external platforms but technically difficult

There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.

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Cloud platform orchestrates business processes with AI capabilities

Intelligent Automation SME at a financial services firm with 10,001+ employees

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

18%

Educational Organization

Government

Financial Services Firm

30%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Product Reports

Download Nintex Process Platform product report

Nintex Process Platform

June 2025

Download WorkFusion product report

May 2025

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow

No data available

Overview

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street