We performed a comparison between NinjaOne and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"Good at managing updates and for remote support."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"The most valuable feature is the flexible discovery mechanism."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The Wi-Fi side needs improvement."
"Lacks sufficient integrations with other PSAs."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's dashboard could be easier to use."
"NinjaOne's reporting module is cumbersome."
"I would like to see more scripts for PowerShell commands."
"The ticketing system in NinjaOne is not the best."
"The graphical user interface could be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
NinjaOne is ranked 29th in Network Monitoring Software with 14 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. NinjaOne is rated 8.0, while Zenoss Cloud is rated 8.4. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, SCOM and ScienceLogic. See our NinjaOne vs. Zenoss Cloud report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
