NinjaOne vs SolarWinds Network Automation Manager comparison

NinjaOne and SolarWinds are both solutions in the Network Monitoring Software category. NinjaOne is ranked #24 with an average rating of 8.4, while SolarWinds is ranked #95. NinjaOne holds a 0.8% mindshare in NMS, compared to SolarWinds’s 0.4% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.

NinjaOne

Read 21 NinjaOne reviews

7,114 Views
1,352 Comparison Views

95% willing to recommend

SolarWinds Network Automati...

Read 2 SolarWinds Network Automation Manager reviews

890 Views
507 Comparison Views

50% willing to recommend

NinjaOne

SolarWinds Network Automati...

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Executive SummaryUpdated on Oct 10, 2024

NinjaOne and SolarWinds Network Automation Manager are network management and automation tools. While NinjaOne is favored for its pricing and support, SolarWinds is often seen as superior due to its comprehensive feature set.

Features: NinjaOne offers intuitive remote management, robust monitoring tools, and user-friendly dashboard interfaces, making it accessible for teams. SolarWinds Network Automation Manager provides extensive automation features, network compliance management, and proactive network performance monitoring, ideal for complex network setups.

Room for Improvement: NinjaOne can enhance scalability, integration depth with third-party tools, and advanced security features. SolarWinds Network Automation Manager may need to simplify its user interface, reduce setup complexity, and offer more competitive pricing options.

Ease of Deployment and Customer Service: NinjaOne provides straightforward deployment, backed by responsive customer support. SolarWinds Network Automation Manager features a more complex deployment but offers support structures that help with extensive integration needs.

Pricing and ROI: NinjaOne is seen to offer a lower setup cost, yielding a quick ROI due to its pricing structure. SolarWinds Network Automation Manager requires a higher initial investment but offers substantial returns via its advanced features. Exact pricing details are not specified.

To learn more, read our detailed NinjaOne vs. SolarWinds Network Automation Manager Report (Updated: December 2025).

Buyer's Guide

NinjaOne vs. SolarWinds Network Automation Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Network Monitoring Software

24th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)

SolarWinds Network Automati...

Ranking in Network Monitoring Software

95th

Average Rating

5.6

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

Network Automation (14th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 0.8%, up from 0.7% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.8%
SolarWinds Network Automation Manager	0.4%
Other	98.8%

Network Monitoring Software

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Threat detection failures, poor technical support, and expensive

We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"Good at managing updates and for remote support."

"The tool's most valuable feature is third-party application updates."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

More NinjaOne pros

"The installation is easy."

"The solution offers so many great resources, it makes them a powerhouse in the market."

Cons

"Lacks sufficient integrations with other PSAs."

"I would like to see more scripts for PowerShell commands."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"I want NinjaOne to improve the reports."

More NinjaOne cons

"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."

"The price could be a bit lower."

Pricing and Cost Advice

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"We got a pretty good deal. It was fairly affordable."

More NinjaOne pricing and cost advice

"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

Government

13%

Performing Arts

11%

Manufacturing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

No data available

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

See all answers

What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

See all answers

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Product Reports

Buyer's Guide

NinjaOne

January 2026

Download NinjaOne product report

Buyer's Guide

Network Automation

January 2026

SolarWinds Network Automation Manager report

Download SolarWinds Network Automation Manager product report

Also Known As

No data available

SolarWinds NAM

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Scale environments from 1,000 to tens of thousands of nodes with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration management, and IP address management in an integrated network automation software solution.

SolarWinds

Sample Customers

Status Pros, Mitchell and Company

Maalem Financing Company, School City of Hammond

Buyer's Guide

NinjaOne vs. SolarWinds Network Automation Manager

December 2025

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