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NinjaOne vs SolarWinds Network Automation Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Help Desk Software (8th), Server Monitoring (2nd), IT Service Management (ITSM) (8th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (3rd), Autonomous Endpoint Management (1st)
SolarWinds Network Automati...
Ranking in Network Monitoring Software
90th
Average Rating
5.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Network Automation (21st)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
SolarWinds Network Automation Manager0.4%
Other98.6%
Network Monitoring Software
 

Featured Reviews

reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Automated patching has transformed our remote support and security reporting workflows
Since NinjaOne was implemented, I would say it represents a huge positive change. All our patching is now automated and does not require any manual work from my team, which has saved them a tremendous amount of time. The reporting capabilities are amazing. We have high visibility into which devices were fully patched and which require attention. NinjaOne has helped us secure all our endpoints, patch all the vulnerabilities, and keep our endpoints and servers up-to-date in patching. It has saved my team a tremendous amount of time in providing remote IT support to our users. Overall, we have highly benefited from NinjaOne.
Giulio Valeri - PeerSpot reviewer
Owner at SOFTWARE SOLUTIONS SRL
Threat detection failures, poor technical support, and expensive
We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"Since NinjaOne was implemented, I would say it represents a huge positive change."
"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"We are satisfied with the stability of the solution."
"The solution offers so many great resources, it makes them a powerhouse in the market."
"The installation is easy."
 

Cons

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"One area where I think NinjaOne could improve is in reporting and customization."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"The graphical user interface could be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."
"The network monitoring needs to be improved."
"We now use ConnectWise because while using SolarWinds we were attacked by ransomware. The solution did not protect us."
"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."
"The price could be a bit lower."
 

Pricing and Cost Advice

"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaRMM uses a subscription model."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
Government
12%
Manufacturing Company
11%
Performing Arts
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
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Also Known As

No data available
SolarWinds NAM
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Maalem Financing Company, School City of Hammond
Find out what your peers are saying about NinjaOne vs. SolarWinds Network Automation Manager and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.