Newgen OmniFlow vs OpenText MBPM comparison

Newgen and OpenText are both solutions in the Business Process Management (BPM) category. Newgen is ranked #36, while OpenText is ranked #39. Newgen holds a 0.7% mindshare in BPM, compared to OpenText’s 0.4% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

774 Views
324 Comparison Views

100% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

356 Views
163 Comparison Views

100% willing to recommend

Newgen OmniFlow

OpenText MBPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText MBPM and Newgen OmniFlow compete in the business process management sector. OpenText MBPM leads in pricing and support, while Newgen OmniFlow is favored for its advanced features.

Features: OpenText MBPM offers robust integration capabilities, flexibility for complex workflows, and adaptability. Newgen OmniFlow provides comprehensive automation, advanced analytics, and efficient process management.

Ease of Deployment and Customer Service: Newgen OmniFlow's straightforward deployment and responsive customer service simplify adoption. OpenText MBPM provides solid deployment options but is overshadowed by Newgen's seamless integration and efficient support.

Pricing and ROI: OpenText MBPM is competitively priced, offering a solid ROI appealing to cost-conscious businesses. Newgen OmniFlow, while more expensive initially, offers high ROI through extensive features and operational efficiencies, justifying the upfront cost.

To learn more, read our detailed Newgen OmniFlow vs. OpenText MBPM Report (Updated: June 2025).

Buyer's Guide

Newgen OmniFlow vs. OpenText MBPM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Ranking in Business Process Management (BPM)

36th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText MBPM

Ranking in Business Process Management (BPM)

39th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"The most valuable feature is the flexibility in using it."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"The development teams should be more agile and they need to have more team members."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"In terms of stability, like every product it has its issues."

"Improvement is needed in supporting the partner ecosystem."

"I would like to see more automated analytics built into the solution."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"There are shortcomings in the solution's support and documentation part."

"The user interface could be better in OpenText MBPM."

Pricing and Cost Advice

"The price of Newgen OmniFlow is priced reasonably."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"There is an annual license to use OpenText MBPM."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

14%

Government

10%

Real Estate/Law Firm

Computer Software Company

19%

Government

12%

Financial Services Firm

12%

Insurance Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

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What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

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What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

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Comparisons

Camunda vs Newgen OmniFlow

Compared 35% of the time

IBM BPM vs Newgen OmniFlow

Compared 24% of the time

Appian vs Newgen OmniFlow

Compared 16% of the time

Nintex Process Platform vs Newgen OmniFlow

Compared 14% of the time

Bonita vs Newgen OmniFlow

Compared 11% of the time

More Newgen OmniFlow Competitors

Appian vs OpenText MBPM

Compared 38% of the time

IBM Case Foundation vs OpenText MBPM

Compared 32% of the time

Apache Airflow vs OpenText MBPM

Compared 30% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

Newgen OmniFlow

June 2025

Download Newgen OmniFlow product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download OpenText MBPM product report

Also Known As

OmniFlow

Metastorm BPM

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Rak Bank, Bank Dhofar

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

Newgen OmniFlow vs. OpenText MBPM

June 2025

Free Report: Newgen OmniFlow vs. OpenText MBPM

Find out what your peers are saying about Newgen OmniFlow vs. OpenText MBPM and other solutions. Updated: June 2025.

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