New Relic vs SolarWinds Network Device Monitor comparison

New Relic and SolarWinds are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.2, while SolarWinds is ranked #31 with an average rating of 7.6. New Relic holds a 1.5% mindshare in NMS, compared to SolarWinds’s 0.8% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 95% of SolarWinds users who would recommend it.

New Relic

Read 176 New Relic reviews

24,526 Views
7,113 Comparison Views

94% willing to recommend

SolarWinds Network Device M...

Read 23 SolarWinds Network Device Monitor reviews

3,499 Views
3,429 Comparison Views

95% willing to recommend

New Relic

SolarWinds Network Device M...

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Executive SummaryUpdated on Oct 10, 2024

SolarWinds Network Device Monitor and New Relic are in the network monitoring and performance management category. New Relic generally has the upper hand due to its comprehensive features and detailed analytics.

Features: SolarWinds Network Device Monitor provides real-time network monitoring, alerting, and simple device setup. New Relic offers extensive application performance monitoring, detailed analytics, and support for a wide range of technologies.

Room for Improvement: SolarWinds could enhance its advanced analytics capabilities and expand technology support and robustness. New Relic may improve ease of deployment, reduce complexity for smaller teams, and streamline cost structures.

Ease of Deployment and Customer Service: SolarWinds offers a quick deployment process with solid support, ideal for resource-constrained teams. New Relic's deployment is more complex but is balanced by comprehensive support and a strong community.

Pricing and ROI: SolarWinds Network Device Monitor is competitively priced with low setup costs, delivering high ROI for smaller to mid-sized businesses. New Relic has higher pricing, reflecting its extensive feature set offering significant value.

To learn more, read our detailed New Relic vs. SolarWinds Network Device Monitor Report (Updated: August 2026).

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

31st

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
SolarWinds Network Device Monitor	0.8%
Other	97.7%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Sorin Gogean

IT Infrastructure Senior Network Technician at Autoliv

Offers some features but needs better customization and analysis tools

There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."

"We have been able to proactively identify failures before they happen."

"Constantly seeing the green status of all my servers makes me sleep well at night."

"The best features New Relic offers are end-to-end tracing of any calls and custom dashboards."

"They have baseline level alerting."

"It gave clear information and a complete picture of what was happening in our system, which helped the operations team in performing the required actions."

"New Relic positively impacts my organization by simplifying issue detection, allowing us to focus on what is important and avoid unnecessary searches."

"New Relic gave us a quick, easy way to monitor our web application for all of our systems."

More New Relic pros

"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point. You can take proactive action to fix the problem before it occurs."

"We are doing more with SolarWinds Network Device Monitor than we were doing in the past with WhatsApp Gold; when we moved to SolarWinds Network Device Monitor, the whole observability part started to grow."

"The product is useful for switches and IP phones."

"The Network Device Monitor itself is very useful."

"SolarWinds is flexible and works with multiple vendor devices."

"There are vital features of auto-plugin core ports"

"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."

"The deployment process is quick."

More SolarWinds Network Device Monitor pros

Cons

"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."

"Joining datasets. Currently, it’s only possible to pull data from a single event type."

"New Relic can get pricey for larger organizations."

"The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth."

"It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue, but it could be a bit better."

"How granular I could go down at looking at certain data, especially related to the operations, is limited."

"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

More New Relic cons

"In terms of price, it could be less expensive."

"The solution should have AI-powered issue-resolving capabilities"

"There were certain aspects that weren't supported exactly. I was just able to monitor some basic things."

"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."

"The data is in the system but we are unable to pull it because reporting is not integrated and versatile."

"The solution lacks in performance monitoring."

"The initial setup of the SolarWinds Network Device Monitor could be easier. It took us approximately one month to complete the implementation."

"It would be beneficial if SolarWinds Network Device Monitor could provide a feature to monitor CRC errors specifically on individual interfaces rather than the entire device. This would help in detecting intermittent issues and packet drops on main links more accurately, especially when there are CRC errors. It's important for us to be aware of these issues to avoid any voice quality problems or interruptions on our MTS links."

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"Pricing is better with New Relic APM than Dynatrace."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"The solution is cheap, but prices can go up when users grow."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"The price was one of the reasons we chose this solution."

"Cost is significant with a lot of extras."

More New Relic pricing and cost advice

"The product is expensive."

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

"The price of the SolarWinds Network Device Monitor is good."

"Thankfully, it doesn't take a lot of manpower to install and deploy."

"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."

"When compared with other solutions SolarWinds is more expensive."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"SolarWinds Network Device Monitor is not an expensive solution."

More SolarWinds Network Device Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

Manufacturing Company

11%

Outsourcing Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

I am not a positive person regarding SolarWinds Network Device Monitor.

See all answers

What needs improvement with SolarWinds Network Device Monitor?

See all answers

What is your primary use case for SolarWinds Network Device Monitor?

I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...

See all answers

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Product Reports

Buyer's Guide

New Relic

August 2026

Download New Relic product report

Buyer's Guide

SolarWinds Network Device Monitor

July 2026

SolarWinds Network Device Monitor report

Download SolarWinds Network Device Monitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Network Device Monitor

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

SolarWinds Network Device Monitor offers comprehensive real-time network monitoring capabilities with seamless integration across multiple vendor devices, ensuring efficient network operations.

Offering features like cloud workload monitoring, quick deployment, and a user-friendly interface, SolarWinds Network Device Monitor supports real-time alert thresholds, accurate link readings, historical utilization metrics, and customizable dashboards. Its ability to integrate with multiple vendor devices and perform network discovery enhances operational efficiency. Comprehensive bandwidth and fault management features provide stable network monitoring, benefiting devices such as switches and IP phones. However, there is room for improvement in integration with tools like ServiceNow and Excel, support response times, and enhanced security. Users highlight the need for a mobile version, improved reporting, and better customization options, alongside concerns about setup complexity and licensing costs.

What are the key features?

Cloud Workload Monitoring: Monitors workloads hosted in the cloud.
User-Friendly Interface: Offers an intuitive experience for users.
Quick Deployment: Simplifies installation and setup processes.
Real-Time Monitoring: Provides immediate alerts for network statuses.
Customizable Dashboards: Enhances network visibility with tailored displays.

What benefits can users expect?

Proactive Problem Solving: Real-time alerts facilitate quick issue resolution.
Efficiency: Automated network monitoring streamlines operational workflows.
Insightful Analytics: Provides valuable data on memory and CPU usage.
Cost-Effective: Monitors bandwidth and fault management to reduce outages.

SolarWinds Network Device Monitor is implemented prominently in industries needing robust network infrastructure monitoring, like tech and manufacturing. Companies rely on its capabilities for IP address management, cloud workload monitoring, and remote equipment monitoring, gaining insights into system performance and ensuring compliance checks are met effectively.

SolarWinds

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Air Rarotonga

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

August 2026

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