New Relic vs SolarWinds Network Device Monitor comparison

New Relic and SolarWinds are both solutions in the Network Monitoring Software category. New Relic is ranked #8 with an average rating of 8.0, while SolarWinds is ranked #27 with an average rating of 7.9. New Relic holds a 1.5% mindshare in NMS, compared to SolarWinds’s 0.8% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 95% of SolarWinds users who would recommend it.

New Relic

Read 169 New Relic reviews

12,960 Views
2,981 Comparison Views

94% willing to recommend

SolarWinds Network Device M...

Read 23 SolarWinds Network Device Monitor reviews

1,335 Views
1,295 Comparison Views

95% willing to recommend

New Relic

SolarWinds Network Device M...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

SolarWinds Network Device Monitor and New Relic are in the network monitoring and performance management category. New Relic generally has the upper hand due to its comprehensive features and detailed analytics.

Features: SolarWinds Network Device Monitor provides real-time network monitoring, alerting, and simple device setup. New Relic offers extensive application performance monitoring, detailed analytics, and support for a wide range of technologies.

Room for Improvement: SolarWinds could enhance its advanced analytics capabilities and expand technology support and robustness. New Relic may improve ease of deployment, reduce complexity for smaller teams, and streamline cost structures.

Ease of Deployment and Customer Service: SolarWinds offers a quick deployment process with solid support, ideal for resource-constrained teams. New Relic's deployment is more complex but is balanced by comprehensive support and a strong community.

Pricing and ROI: SolarWinds Network Device Monitor is competitively priced with low setup costs, delivering high ROI for smaller to mid-sized businesses. New Relic has higher pricing, reflecting its extensive feature set offering significant value.

To learn more, read our detailed New Relic vs. SolarWinds Network Device Monitor Report (Updated: December 2025).

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

December 2025

Download the complete report

Helped 881,176 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

169

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

27th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
SolarWinds Network Device Monitor	0.8%
Other	97.7%

Network Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Sorin Gogean

IT Infrastructure Senior Network Technician at Autoliv

Offers some features but needs better customization and analysis tools

There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."

"We detect issues using dashboards that we built on New Relic."

"The most important thing is that it tells us where the latency in throughput and response time are."

"End-user Synthetics and monitoring are very good."

"The integration and configuration of New Relic is straightforward and easy."

"It has given us better insight into the performance of the system."

"New Relic has helped us in terms of the optimizing our print and loading times."

"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."

More New Relic pros

"The initial setup is straightforward."

"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money."

"You can create an attractive dashboard and create a hierarchy."

"There are vital features of auto-plugin core ports"

"The most valuable features of SolarWinds Network Device Monitor are the reports. We are configuring the reports, and the first reports are only about the devices. We are configuring the thresholds in order to monitor all the devices."

"This product proactively tells us about issues before the users notice."

"Overall, I rate SolarWinds Network Device Monitor ten out of ten."

"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."

More SolarWinds Network Device Monitor pros

Cons

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"The connectivity between legacy and newer cloud applications is not great."

"The solution needs to have staging."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"The solution could improve by having more network monitoring features, such as for all the infrastructure."

"The solution is quite expensive."

More New Relic cons

"The solution should have AI-powered issue-resolving capabilities"

"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."

"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."

"If everything were in the package so that everything was ready to go out of the box, that would be ideal."

"The solution lacks in performance monitoring."

"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."

"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."

"It should provide user-friendly page"

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"The pricing and licensing are too high."

"The price was one of the reasons we chose this solution."

"The price depends on how many agents you want."

"The price of New Relic could improve. It is expensive."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"The solution is cheap, but prices can go up when users grow."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

More New Relic pricing and cost advice

"The price of the SolarWinds Network Device Monitor is good."

"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."

"Thankfully, it doesn't take a lot of manpower to install and deploy."

"The product is expensive."

"SolarWinds Network Device Monitor is not an expensive solution."

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

More SolarWinds Network Device Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

881,176 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Manufacturing Company

15%

Computer Software Company

10%

Financial Services Firm

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	72

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

See all answers

What do you like most about SolarWinds Network Device Monitor?

I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.

See all answers

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

I am not a positive person regarding SolarWinds Network Device Monitor.

See all answers

What needs improvement with SolarWinds Network Device Monitor?

See all answers

Comparisons

Dynatrace vs New Relic

Compared 10% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 3% of the time

More New Relic Competitors

ScienceLogic vs SolarWinds Network Device Monitor

Compared 16% of the time

OpenNMS vs SolarWinds Network Device Monitor

Compared 11% of the time

Domotz Pro vs SolarWinds Network Device Monitor

Compared 11% of the time

IBM SevOne Network Performance Management (NPM) vs SolarWinds Network Device Monitor

Compared 9% of the time

ThousandEyes vs SolarWinds Network Device Monitor

Compared 8% of the time

More SolarWinds Network Device Monitor Competitors

Product Reports

Buyer's Guide

New Relic

January 2026

Download New Relic product report

Buyer's Guide

SolarWinds Network Device Monitor

January 2026

SolarWinds Network Device Monitor report

Download SolarWinds Network Device Monitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Network Device Monitor

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Network Device Monitor is a free tool that makes it easy to monitor the real-time performance and health of a single device on your network with a desktop dashboard that alerts you when your device is in trouble.

SolarWinds

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Air Rarotonga

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

December 2025

Free Report: New Relic vs. SolarWinds Network Device Monitor

Find out what your peers are saying about New Relic vs. SolarWinds Network Device Monitor and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,176 professionals have used our research since 2012.

See our New Relic vs. SolarWinds Network Device Monitor report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.