New Relic vs SolarWinds Network Device Monitor comparison

New Relic and SolarWinds are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.2, while SolarWinds is ranked #28 with an average rating of 8.0. New Relic holds a 1.4% mindshare in NMS, compared to SolarWinds’s 0.9% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 95% of SolarWinds users who would recommend it.

New Relic

Read 174 New Relic reviews

18,652 Views
5,223 Comparison Views

94% willing to recommend

SolarWinds Network Device M...

Read 23 SolarWinds Network Device Monitor reviews

2,818 Views
2,762 Comparison Views

95% willing to recommend

New Relic

SolarWinds Network Device M...

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Executive SummaryUpdated on Oct 10, 2024

SolarWinds Network Device Monitor and New Relic are in the network monitoring and performance management category. New Relic generally has the upper hand due to its comprehensive features and detailed analytics.

Features: SolarWinds Network Device Monitor provides real-time network monitoring, alerting, and simple device setup. New Relic offers extensive application performance monitoring, detailed analytics, and support for a wide range of technologies.

Room for Improvement: SolarWinds could enhance its advanced analytics capabilities and expand technology support and robustness. New Relic may improve ease of deployment, reduce complexity for smaller teams, and streamline cost structures.

Ease of Deployment and Customer Service: SolarWinds offers a quick deployment process with solid support, ideal for resource-constrained teams. New Relic's deployment is more complex but is balanced by comprehensive support and a strong community.

Pricing and ROI: SolarWinds Network Device Monitor is competitively priced with low setup costs, delivering high ROI for smaller to mid-sized businesses. New Relic has higher pricing, reflecting its extensive feature set offering significant value.

To learn more, read our detailed New Relic vs. SolarWinds Network Device Monitor Report (Updated: April 2026).

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

174

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

28th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.4%
SolarWinds Network Device Monitor	0.9%
Other	97.7%

Network Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Sorin Gogean

IT Infrastructure Senior Network Technician at Autoliv

Offers some features but needs better customization and analysis tools

There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real-time error monitoring means I can drill down and see what’s happening."

"New Relic helps us to improve our team quality and to get our projects done with best practices."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"With the metrics from New Relic, we can improve the performance and reduce the downtime because we can identify problems and solve them more quickly."

"It has helped my organization to dive deeper into the application using the APM module is very helpful."

"It integrates everything, which is awesome."

"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."

"New Relic is the best choice because the product has good dashboards, scalability, and environments."

More New Relic pros

"The Network Device Monitor itself is very useful."

"The solution is very user-friendly and very easy to use."

"In real-time, we know when there's an issue on our network and it helps us to be proactive to solve the situation."

"SolarWinds Network Device Monitor is the best solution for closely monitoring how the link is performing when compared to ManageEngine OpManager."

"SolarWinds is flexible and works with multiple vendor devices."

"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."

"We are doing more with SolarWinds Network Device Monitor than we were doing in the past with WhatsApp Gold; when we moved to SolarWinds Network Device Monitor, the whole observability part started to grow."

"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money."

More SolarWinds Network Device Monitor pros

Cons

"Sometimes we've noticed agents fail to report/respond."

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."

"The pricing and licensing are too high."

"We have had issues with our agents going offline."

"It constantly aggregates data so it’s not a true indication of how our application is doing."

"Probably make the query language a little bit easier."

"The only limitation we experience is with Insights query limit of 1,000 transactions."

"I have noticed discrepancies between New Relic's documentation and Terraform resources."

More New Relic cons

"The solution is not user-friendly."

"The data is in the system but we are unable to pull it because reporting is not integrated and versatile."

"The solution should have AI-powered issue-resolving capabilities"

"The main disadvantage of SolarWinds Network Device Monitor is the licensing cost, which is expensive."

"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."

"There is no mobile version of this product, and our team should be able to access it using a mobile device."

"It should provide user-friendly page"

"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it."

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"Pricing is better with New Relic APM than Dynatrace."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"We feel it's a little bit pricey."

"The solution is cheap, but prices can go up when users grow."

"The detection piece of it brings us a big return on investment."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

More New Relic pricing and cost advice

"Thankfully, it doesn't take a lot of manpower to install and deploy."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."

"The product is expensive."

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."

"When compared with other solutions SolarWinds is more expensive."

"The price of the SolarWinds Network Device Monitor is good."

More SolarWinds Network Device Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	78

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

See all answers

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

I am not a positive person regarding SolarWinds Network Device Monitor.

See all answers

What needs improvement with SolarWinds Network Device Monitor?

See all answers

What is your primary use case for SolarWinds Network Device Monitor?

I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...

See all answers

Comparisons

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Compared 6% of the time

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Splunk AppDynamics vs New Relic

Compared 4% of the time

Elastic Observability vs New Relic

Compared 2% of the time

Azure Monitor vs New Relic

Compared 2% of the time

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Domotz Pro vs SolarWinds Network Device Monitor

Compared 12% of the time

ScienceLogic vs SolarWinds Network Device Monitor

Compared 9% of the time

FortiMonitor vs SolarWinds Network Device Monitor

Compared 7% of the time

OpenNMS vs SolarWinds Network Device Monitor

Compared 7% of the time

Entuity vs SolarWinds Network Device Monitor

Compared 6% of the time

More SolarWinds Network Device Monitor Competitors

Product Reports

Buyer's Guide

New Relic

April 2026

Download New Relic product report

Buyer's Guide

SolarWinds Network Device Monitor

April 2026

SolarWinds Network Device Monitor report

Download SolarWinds Network Device Monitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Network Device Monitor

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

SolarWinds Network Device Monitor offers comprehensive real-time network monitoring capabilities with seamless integration across multiple vendor devices, ensuring efficient network operations.

Offering features like cloud workload monitoring, quick deployment, and a user-friendly interface, SolarWinds Network Device Monitor supports real-time alert thresholds, accurate link readings, historical utilization metrics, and customizable dashboards. Its ability to integrate with multiple vendor devices and perform network discovery enhances operational efficiency. Comprehensive bandwidth and fault management features provide stable network monitoring, benefiting devices such as switches and IP phones. However, there is room for improvement in integration with tools like ServiceNow and Excel, support response times, and enhanced security. Users highlight the need for a mobile version, improved reporting, and better customization options, alongside concerns about setup complexity and licensing costs.

What are the key features?

Cloud Workload Monitoring: Monitors workloads hosted in the cloud.
User-Friendly Interface: Offers an intuitive experience for users.
Quick Deployment: Simplifies installation and setup processes.
Real-Time Monitoring: Provides immediate alerts for network statuses.
Customizable Dashboards: Enhances network visibility with tailored displays.

What benefits can users expect?

Proactive Problem Solving: Real-time alerts facilitate quick issue resolution.
Efficiency: Automated network monitoring streamlines operational workflows.
Insightful Analytics: Provides valuable data on memory and CPU usage.
Cost-Effective: Monitors bandwidth and fault management to reduce outages.

SolarWinds Network Device Monitor is implemented prominently in industries needing robust network infrastructure monitoring, like tech and manufacturing. Companies rely on its capabilities for IP address management, cloud workload monitoring, and remote equipment monitoring, gaining insights into system performance and ensuring compliance checks are met effectively.

SolarWinds

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Air Rarotonga

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

April 2026

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