New Relic vs SolarWinds Network Device Monitor comparison

Why PeerSpot?

New Relic and SolarWinds are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.3, while SolarWinds is ranked #38 with an average rating of 8.0. New Relic holds a 1.5% mindshare in NMS, compared to SolarWinds’s 0.8% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 95% of SolarWinds users who would recommend it.

New Relic

Read 176 New Relic reviews

27,914 Views
8,374 Comparison Views

94% willing to recommend

SolarWinds Network Device M...

Read 23 SolarWinds Network Device Monitor reviews

4,089 Views
4,007 Comparison Views

95% willing to recommend

New Relic

SolarWinds Network Device M...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

SolarWinds Network Device Monitor and New Relic are in the network monitoring and performance management category. New Relic generally has the upper hand due to its comprehensive features and detailed analytics.

Features: SolarWinds Network Device Monitor provides real-time network monitoring, alerting, and simple device setup. New Relic offers extensive application performance monitoring, detailed analytics, and support for a wide range of technologies.

Room for Improvement: SolarWinds could enhance its advanced analytics capabilities and expand technology support and robustness. New Relic may improve ease of deployment, reduce complexity for smaller teams, and streamline cost structures.

Ease of Deployment and Customer Service: SolarWinds offers a quick deployment process with solid support, ideal for resource-constrained teams. New Relic's deployment is more complex but is balanced by comprehensive support and a strong community.

Pricing and ROI: SolarWinds Network Device Monitor is competitively priced with low setup costs, delivering high ROI for smaller to mid-sized businesses. New Relic has higher pricing, reflecting its extensive feature set offering significant value.

To learn more, read our detailed New Relic vs. SolarWinds Network Device Monitor Report (Updated: September 2026).

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

38th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
SolarWinds Network Device Monitor	0.8%
Other	97.7%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Sorin Gogean

IT Infrastructure Senior Network Technician at Autoliv

Offers some features but needs better customization and analysis tools

There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It enables us to fine-tune our application quicker."

"It has in-depth analysis using developer code for someone whose not traditionally a developer."

"It doesn't require much investment or technical expertise to implement, and I would recommend it for SME."

"Please go ahead and try this and you won't regret having it."

"New Relic always gets new things done."

"To receive all the metrics for each system regarding its application, the user in the interface for all the dashboards can type the hostname and can see all the tools in that host, it is a very powerful view."

"New Relic has helped us in terms of optimizing our print and loading times, and it has solved many of our performance issues."

"The best features New Relic offers are end-to-end tracing of any calls and custom dashboards."

More New Relic pros

"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money."

"The alerts we are getting when we start losing connection access have been helpful."

"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."

"The Network Device Monitor itself is very useful."

"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point. You can take proactive action to fix the problem before it occurs."

"SolarWinds is flexible and works with multiple vendor devices."

"The most valuable features of SolarWinds Network Device Monitor are the reports. We are configuring the reports, and the first reports are only about the devices. We are configuring the thresholds in order to monitor all the devices."

"The solution is very user-friendly and very easy to use."

More SolarWinds Network Device Monitor pros

Cons

"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."

"About six months to a year ago, we invested a lot of time automating a lot of our interactions with New Relic. However, their API couldn't do a lot of things, and even getting a list of errors was impossible without scrubbing every application/server manually and checking health conditions yourself."

"It is very difficult to award the service level cycles at an endpoint level."

"From a point of view of showing you what to do fine but in terms of showing you what to do with the data infuriatingly unhelpful."

"The one thing I really wanted to see was to getting more granular with the data, which may be coming in Insights."

"In Alert History, while you can see the trending in response time by Request Queuing, .NER CLR and Database, if you had the ability to see which transaction type was the slowest during the timeframe when the critical error occurred by displaying the info within the same “tool tip” hover window which currently gives me the time per request and number of transactions, i.e., if it had the additional correlation information of “StatusCode/403” which you can get from the Events Errors hover."

"The price needs improvement."

"Mobile APP's Performance Monitoring."

More New Relic cons

"The way they are presenting the map of our devices needs to be improved."

"There were certain aspects that weren't supported exactly. I was just able to monitor some basic things."

"The initial setup of the SolarWinds Network Device Monitor could be easier. It took us approximately one month to complete the implementation."

"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."

"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."

"There is no mobile version of this product, and our team should be able to access it using a mobile device."

"The solution should have AI-powered issue-resolving capabilities"

"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"The price of New Relic could improve. It is expensive."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"The pricing and licensing are too high."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"Comparatively, the pricing is expensive."

More New Relic pricing and cost advice

"The product is expensive."

"Thankfully, it doesn't take a lot of manpower to install and deploy."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

"When compared with other solutions SolarWinds is more expensive."

"The price of the SolarWinds Network Device Monitor is good."

"SolarWinds Network Device Monitor is not an expensive solution."

"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."

More SolarWinds Network Device Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Outsourcing Company

16%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

I am not a positive person regarding SolarWinds Network Device Monitor.

See all answers

What needs improvement with SolarWinds Network Device Monitor?

See all answers

What is your primary use case for SolarWinds Network Device Monitor?

I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...

See all answers

Comparisons

Datadog vs New Relic

Compared 5% of the time

Dynatrace vs New Relic

Compared 4% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

More New Relic Competitors

Domotz Pro vs SolarWinds Network Device Monitor

Compared 9% of the time

FortiMonitor vs SolarWinds Network Device Monitor

Compared 7% of the time

ScienceLogic vs SolarWinds Network Device Monitor

Compared 6% of the time

Entuity vs SolarWinds Network Device Monitor

Compared 5% of the time

Auvik Network Management (ANM) vs SolarWinds Network Device Monitor

Compared 5% of the time

More SolarWinds Network Device Monitor Competitors

Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

SolarWinds Network Device Monitor

September 2026

SolarWinds Network Device Monitor report

Download SolarWinds Network Device Monitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Network Device Monitor

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

SolarWinds Network Device Monitor offers comprehensive real-time network monitoring capabilities with seamless integration across multiple vendor devices, ensuring efficient network operations.

Offering features like cloud workload monitoring, quick deployment, and a user-friendly interface, SolarWinds Network Device Monitor supports real-time alert thresholds, accurate link readings, historical utilization metrics, and customizable dashboards. Its ability to integrate with multiple vendor devices and perform network discovery enhances operational efficiency. Comprehensive bandwidth and fault management features provide stable network monitoring, benefiting devices such as switches and IP phones. However, there is room for improvement in integration with tools like ServiceNow and Excel, support response times, and enhanced security. Users highlight the need for a mobile version, improved reporting, and better customization options, alongside concerns about setup complexity and licensing costs.

What are the key features?

Cloud Workload Monitoring: Monitors workloads hosted in the cloud.
User-Friendly Interface: Offers an intuitive experience for users.
Quick Deployment: Simplifies installation and setup processes.
Real-Time Monitoring: Provides immediate alerts for network statuses.
Customizable Dashboards: Enhances network visibility with tailored displays.

What benefits can users expect?

Proactive Problem Solving: Real-time alerts facilitate quick issue resolution.
Efficiency: Automated network monitoring streamlines operational workflows.
Insightful Analytics: Provides valuable data on memory and CPU usage.
Cost-Effective: Monitors bandwidth and fault management to reduce outages.

SolarWinds Network Device Monitor is implemented prominently in industries needing robust network infrastructure monitoring, like tech and manufacturing. Companies rely on its capabilities for IP address management, cloud workload monitoring, and remote equipment monitoring, gaining insights into system performance and ensuring compliance checks are met effectively.

SolarWinds

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Air Rarotonga

Buyer's Guide

New Relic vs. SolarWinds Network Device Monitor

September 2026

Free Report: New Relic vs. SolarWinds Network Device Monitor

Find out what your peers are saying about New Relic vs. SolarWinds Network Device Monitor and other solutions. Updated: September 2026.

DOWNLOAD NOW

915,341 professionals have used our research since 2012.

See our New Relic vs. SolarWinds Network Device Monitor report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.