New Relic and Pulseway compete in the monitoring solutions category, with New Relic having a slight edge due to its comprehensive features and insights, although Pulseway is recognized for its user-friendly remote monitoring capabilities.
Features: New Relic offers deep analytical features, real-time performance metrics, and seamless integration capabilities. Its detailed insights help identify performance bottlenecks effectively. Pulseway is known for mobile responsiveness, straightforward remote management, and simplicity in resolving issues quickly.
Room for Improvement: New Relic needs to address data privacy concerns, alert system complexity, and its steep learning curve, which can be challenging for new users. Pulseway could improve remote desktop functionality for Mac users, enhance the range of automation scripts, and optimize performance in remote sessions due to occasional speed issues.
Ease of Deployment and Customer Service: New Relic provides broad deployment options across public and hybrid clouds, ideal for large-scale environments. Pulseway supports on-premises and private clouds, making it flexible and suitable for smaller infrastructures. Both offer responsive customer service, but New Relic users report occasional delays outside business hours, whereas Pulseway's support is noted for straightforward effectiveness.
Pricing and ROI: New Relic is relatively expensive, especially for extensive monitoring needs, which can impact budgets despite significant ROI for complex applications. Pulseway's cost-effective pricing structure appeals to smaller businesses or those with lighter monitoring needs, offering strong ROI without high expenditure.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.