We performed a comparison between New Relic and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The pricing is pretty good."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The product allows the developer to see the actual problems in the applications."
"Working with the solution is very easy. It's user-friendly."
"The most valuable feature is the ability to manage the application flow."
"The most valuable feature of New Relic is its ease of use."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The setup is simple."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It gives you remote control and has a mobile app."
"The solution has great workflow and server modules."
"The Wi-Fi side needs improvement."
"Compared to their competitors, they are missing some features at the moment."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"We have had issues with our agents going offline."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"It is very difficult to award the service level cycles at an endpoint level."
"The solution is quite expensive."
"The customization of the start and end time is kind of cool."
"They have good technical support but it's not excellent."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
New Relic is ranked 6th in Network Monitoring Software with 152 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. New Relic is rated 8.6, while Pulseway is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager and PRTG Network Monitor. See our New Relic vs. Pulseway report.
See our list of best Network Monitoring Software vendors.
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