New Relic vs Oracle Infrastructure Monitoring Cloud Service comparison

New Relic and Oracle are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #9 with an average rating of 8.2, while Oracle is ranked #77. New Relic holds a 2.5% mindshare in IM, compared to Oracle’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

New Relic

Read 173 New Relic reviews

18,652 Views
7,088 Comparison Views

94% willing to recommend

Oracle Infrastructure Monit...

Read 1 Oracle Infrastructure Monitoring Cloud Service review

768 Views
753 Comparison Views

100% willing to recommend

New Relic

Oracle Infrastructure Monit...

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Executive Summary

We performed a comparison between New Relic and Oracle Infrastructure Monitoring Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2026).

Buyer's Guide

IT Infrastructure Monitoring

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)

Oracle Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

77th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.5%, down from 4.6% compared to the previous year. The mindshare of Oracle Infrastructure Monitoring Cloud Service is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.5%
Oracle Infrastructure Monitoring Cloud Service	0.4%
Other	97.1%

IT Infrastructure Monitoring

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Saktid Devi Jeyakaran

Associate Cloud Engineer at Ebizoncloud LLC

Offers real-time alerting and dashboards are great for performance hubs of the database

It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party tool for more enhanced features. However, I think Oracle Infrastructure Monitoring Cloud Service could be improved to reduce the need for third-party connectivity. So overall, third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service. OCI needs more research and development to understand why clients choose third-party tools like Splunk or QRadar over internal monitoring solutions. There must be some areas where third-party tools are better. OCI could analyze this and improve its service.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From operationally rich, to developer deep."

"Both developers and operations people can look at the same data, and that’s a great benefit."

"The alerting is by far the most valuable feature, closely followed by the way the platform correlates incidents across applications and components."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."

"Their technical support is pretty good and responsive. We have a real good relationship with them."

"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."

"Previously, without a monitoring solution, a developer could potentially spend a day working on a feature or a bug to try and resolve an issue, but now, with monitoring in place, we can understand if a customer is actually hitting this bug, how often they are hitting it, and how much frustration they are dealing with on a day-by-day basis, then reprioritize our tasks."

More New Relic pros

"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."

Cons

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"There is no proper management of roles and divisions; if I develop a dashboard for myself, everyone else has access to it, and you just add someone to the platform and he gets access to all the dashboards."

"It doesn't give us rich process tracing, which is the only complaint I have."

"Alerting based on custom insights queries. If I set a custom query to give me some value, I want to be able to set an alert for that."

"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."

"It would help customers if there were an on-premises version available."

"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."

"The solution only supports the cloud platform and not on-premises."

More New Relic cons

"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."

Pricing and Cost Advice

"The solution is cheap, but prices can go up when users grow."

"Cost is significant with a lot of extras."

"Pricing is better with New Relic APM than Dynatrace."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"The solution is less expensive than AppNeta."

"The price of New Relic could improve. It is expensive."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"Because of budget, we are not using the mobile app part of this tool."

More New Relic pricing and cost advice

"For monitoring specifically, it's not that expensive. The licensing is yearly basis."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

See all answers

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Comparisons

Dynatrace vs New Relic

Compared 7% of the time

Datadog vs New Relic

Compared 6% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Elastic Observability vs New Relic

Compared 2% of the time

Azure Monitor vs New Relic

Compared 2% of the time

More New Relic Competitors

Zabbix vs Oracle Infrastructure Monitoring Cloud Service

Compared 16% of the time

Nagios XI vs Oracle Infrastructure Monitoring Cloud Service

Compared 15% of the time

Splunk Observability Cloud vs Oracle Infrastructure Monitoring Cloud Service

Compared 11% of the time

Datadog vs Oracle Infrastructure Monitoring Cloud Service

Compared 10% of the time

Nagios Core vs Oracle Infrastructure Monitoring Cloud Service

Compared 8% of the time

More Oracle Infrastructure Monitoring Cloud Service Competitors

Product Reports

Buyer's Guide

New Relic

April 2026

Download New Relic product report

Buyer's Guide

IT Infrastructure Monitoring

April 2026

Oracle Infrastructure Monitoring Cloud Service report

Download Oracle Infrastructure Monitoring Cloud Service product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Oracle Infrastructure Monitoring Cloud Service offers comprehensive tools for monitoring an organization’s IT infrastructure, providing real-time insights to enhance system performance and ensure seamless operations.

Oracle Infrastructure Monitoring Cloud Service, crucial for organizations seeking to maintain optimal IT environments, offers advanced monitoring capabilities across digital infrastructures. It aids in detecting anomalies, predicting issues, and facilitating timely interventions. Its scalable and automated features adapt to complex configurations, making it essential for dynamic business operations.

What features does Oracle Infrastructure Monitoring Cloud Service offer?

Real-Time Monitoring: Continuously observes systems to detect performance issues instantly.
Anomaly Detection: Automatically identifies unusual patterns that may indicate potential problems.
Advanced Alerting: Sends notifications based on customizable thresholds and conditions.
Scalability: Adapts to varying sizes of infrastructure, from small networks to extensive enterprise networks.

What benefits and ROI can reviewers expect?

Increased Uptime: By proactively addressing issues, minimize downtime and enhance operational reliability.
Cost Efficiency: Automation and precise monitoring reduce unnecessary expenditure on manual checks and repairs.
Performance Optimization: Real-time analysis enables consistent enhancements in system effectiveness.

In industries like finance and telecommunications, Oracle Infrastructure Monitoring Cloud Service is instrumental for maintaining critical systems' efficiency. By providing precise monitoring and alerting capabilities, it supports these sectors in managing substantial data loads and stringent regulatory requirements effectively.

Oracle

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

COMPOSERS AND AUTHORS SOCIETY OF SINGAPORE

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IT Infrastructure Monitoring

April 2026

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