New Relic vs Oracle Infrastructure Monitoring Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

New Relic
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.6
Number of Reviews
152
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (6th), IT Operations Analytics (2nd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (3rd)
Oracle Infrastructure Monit...
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 5.3%, up from 5.2% compared to the previous year. The mindshare of Oracle Infrastructure Monitoring Cloud Service is 0.3%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Application Performance Monitoring (APM) and Observability
8.2%
Network Monitoring Software
3.0%
No other categories found
 

Featured Reviews

PT
Jul 28, 2022
Provides a complete picture of what's happening and has an accurate alert mechanism
The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing. There is a dashboard where you can view API-wise performance. When you click specific APIs, you can get detailed statistics for the same.
Saktid Devi Jeyakaran - PeerSpot reviewer
Apr 1, 2024
Offers real-time alerting and dashboards are great for performance hubs of the database
It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party tool for more enhanced features. However, I think Oracle Infrastructure Monitoring Cloud Service could be improved to reduce the need for third-party connectivity. So overall, third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service. OCI needs more research and development to understand why clients choose third-party tools like Splunk or QRadar over internal monitoring solutions. There must be some areas where third-party tools are better. OCI could analyze this and improve its service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their technical support is pretty good and responsive. We have a real good relationship with them."
"Server uptime is its most valuable feature."
"It has a simple initial setup."
"The most valuable feature of New Relic is its ease of use."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The most valuable feature is application monitoring."
"The most valuable feature is the ability to manage the application flow."
"It allows the restriction of privileges and control of users."
"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."
 

Cons

"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."
 

Pricing and Cost Advice

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"We feel it's a little bit pricey."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"For monitoring specifically, it's not that expensive. The licensing is yearly basis."
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Top Industries

By visitors reading reviews
Educational Organization
32%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
5%
Computer Software Company
23%
Media Company
13%
Educational Organization
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic?
It allows the restriction of privileges and control of users.
What needs improvement with New Relic?
The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
What do you like most about Oracle Infrastructure Monitoring Cloud Service?
Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical...
What is your experience regarding pricing and costs for Oracle Infrastructure Monitoring Cloud Service?
For monitoring specifically, it's not that expensive. The licensing is yearly basis. However, there are monthly licensing options available as well.
What needs improvement with Oracle Infrastructure Monitoring Cloud Service?
It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party to...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Learn More

 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
COMPOSERS AND AUTHORS SOCIETY OF SINGAPORE
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: June 2024.
793,295 professionals have used our research since 2012.