New Relic vs Oracle Infrastructure Monitoring Cloud Service comparison

New Relic and Oracle are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #9 with an average rating of 8.2, while Oracle is ranked #46 with an average rating of 9.0. New Relic holds a 2.5% mindshare in IM, compared to Oracle’s 0.3% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

New Relic

Read 173 New Relic reviews

16,084 Views
6,273 Comparison Views

94% willing to recommend

Oracle Infrastructure Monit...

Read 1 Oracle Infrastructure Monitoring Cloud Service review

628 Views
622 Comparison Views

100% willing to recommend

New Relic

Oracle Infrastructure Monit...

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Executive Summary

We performed a comparison between New Relic and Oracle Infrastructure Monitoring Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2026).

Buyer's Guide

IT Infrastructure Monitoring

April 2026

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Helped 890,088 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)

Oracle Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

46th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.5%, down from 4.9% compared to the previous year. The mindshare of Oracle Infrastructure Monitoring Cloud Service is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.5%
Oracle Infrastructure Monitoring Cloud Service	0.3%
Other	97.2%

IT Infrastructure Monitoring

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Saktid Devi Jeyakaran

Associate Cloud Engineer at Ebizoncloud LLC

Offers real-time alerting and dashboards are great for performance hubs of the database

It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party tool for more enhanced features. However, I think Oracle Infrastructure Monitoring Cloud Service could be improved to reduce the need for third-party connectivity. So overall, third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service. OCI needs more research and development to understand why clients choose third-party tools like Splunk or QRadar over internal monitoring solutions. There must be some areas where third-party tools are better. OCI could analyze this and improve its service.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic has helped us in terms of optimizing our print and loading times, and it has solved many of our performance issues."

"Previously, without a monitoring solution, a developer could potentially spend a day working on a feature or a bug to try and resolve an issue, but now, with monitoring in place, we can understand if a customer is actually hitting this bug, how often they are hitting it, and how much frustration they are dealing with on a day-by-day basis, then reprioritize our tasks."

"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."

"We like the performance of the product; it's very good, very reliable, and all features are capable of responding to our requirements."

"Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there."

"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."

"I’ve gotten our teams to use New Relic to help them craft code that properly performs right out of the gate."

"The integration and configuration of New Relic is straightforward and easy."

More New Relic pros

"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."

Cons

"However, there could be problems or hiccups with the integration with Java-based services and microservices."

"The one thing I really wanted to see was to getting more granular with the data, which may be coming in Insights."

"Sometimes it’s too difficult to get more details about a problem. Sometimes it requires too much drilling down to find out about a problem for which we shouldn't need to do so much searching."

"Compared to their competitors, they are missing some features at the moment."

"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

More New Relic cons

"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."

Pricing and Cost Advice

"The solution is cheap, but prices can go up when users grow."

"The pricing is fine."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"Pricing is better with New Relic APM than Dynatrace."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"The detection piece of it brings us a big return on investment."

"I think the pricing is reasonable."

More New Relic pricing and cost advice

"For monitoring specifically, it's not that expensive. The licensing is yearly basis."

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890,088 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

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What do you like most about Oracle Infrastructure Monitoring Cloud Service?

Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical...

See all answers

What is your experience regarding pricing and costs for Oracle Infrastructure Monitoring Cloud Service?

For monitoring specifically, it's not that expensive. The licensing is yearly basis. However, there are monthly licensing options available as well.

See all answers

What needs improvement with Oracle Infrastructure Monitoring Cloud Service?

See all answers

Comparisons

Dynatrace vs New Relic

Compared 7% of the time

Datadog vs New Relic

Compared 6% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Elastic Observability vs New Relic

Compared 2% of the time

More New Relic Competitors

Nagios XI vs Oracle Infrastructure Monitoring Cloud Service

Compared 16% of the time

Zabbix vs Oracle Infrastructure Monitoring Cloud Service

Compared 15% of the time

Datadog vs Oracle Infrastructure Monitoring Cloud Service

Compared 11% of the time

Splunk Observability Cloud vs Oracle Infrastructure Monitoring Cloud Service

Compared 11% of the time

IBM SevOne Network Performance Management (NPM) vs Oracle Infrastructure Monitoring Cloud Service

Compared 8% of the time

More Oracle Infrastructure Monitoring Cloud Service Competitors

Product Reports

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New Relic

April 2026

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Buyer's Guide

IT Infrastructure Monitoring

April 2026

Oracle Infrastructure Monitoring Cloud Service report

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Oracle Infrastructure Monitoring Cloud Service offers comprehensive tools for monitoring an organization’s IT infrastructure, providing real-time insights to enhance system performance and ensure seamless operations.

Oracle Infrastructure Monitoring Cloud Service, crucial for organizations seeking to maintain optimal IT environments, offers advanced monitoring capabilities across digital infrastructures. It aids in detecting anomalies, predicting issues, and facilitating timely interventions. Its scalable and automated features adapt to complex configurations, making it essential for dynamic business operations.

What features does Oracle Infrastructure Monitoring Cloud Service offer?

Real-Time Monitoring: Continuously observes systems to detect performance issues instantly.
Anomaly Detection: Automatically identifies unusual patterns that may indicate potential problems.
Advanced Alerting: Sends notifications based on customizable thresholds and conditions.
Scalability: Adapts to varying sizes of infrastructure, from small networks to extensive enterprise networks.

What benefits and ROI can reviewers expect?

Increased Uptime: By proactively addressing issues, minimize downtime and enhance operational reliability.
Cost Efficiency: Automation and precise monitoring reduce unnecessary expenditure on manual checks and repairs.
Performance Optimization: Real-time analysis enables consistent enhancements in system effectiveness.

In industries like finance and telecommunications, Oracle Infrastructure Monitoring Cloud Service is instrumental for maintaining critical systems' efficiency. By providing precise monitoring and alerting capabilities, it supports these sectors in managing substantial data loads and stringent regulatory requirements effectively.

Oracle

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

COMPOSERS AND AUTHORS SOCIETY OF SINGAPORE

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IT Infrastructure Monitoring

April 2026

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