New Relic vs Oracle Infrastructure Monitoring Cloud Service comparison

New Relic and Oracle are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #8 with an average rating of 8.0, while Oracle is ranked #42 with an average rating of 9.0. New Relic holds a 4.1% mindshare in IM, compared to Oracle’s 0.2% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

New Relic

Read 159 New Relic reviews

13,943 Views
5,159 Comparison Views

94% willing to recommend

Oracle Infrastructure Monit...

Read 1 Oracle Infrastructure Monitoring Cloud Service review

359 Views
359 Comparison Views

100% willing to recommend

New Relic

Oracle Infrastructure Monit...

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Executive Summary

We performed a comparison between New Relic and Oracle Infrastructure Monitoring Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: September 2025).

Buyer's Guide

IT Infrastructure Monitoring

September 2025

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Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

159

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Oracle Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 4.1%, down from 6.3% compared to the previous year. The mindshare of Oracle Infrastructure Monitoring Cloud Service is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
New Relic	4.1%
Oracle Infrastructure Monitoring Cloud Service	0.2%
Other	95.7%

IT Infrastructure Monitoring

Featured Reviews

Hari Rajendiran

Platform Software Engineer 4 at Nexthink

Has improved monitoring efficiency with robust alerting and automation features

The best features in New Relic include its numerous API integrations and a good source of support. The support is excellent, and they provide blogs and forums. There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data. Using API calls allows you to automate and pull a dashboard out of it, making manipulation easily done. These are some things I have done with New Relic as an end customer. It reduces the operational overhead. Your data is monitored end to end, which could be directly linked with the SLA and SLO. That is the main thing.

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Saktid Devi Jeyakaran

Associate Cloud Engineer at Ebizoncloud LLC

Offers real-time alerting and dashboards are great for performance hubs of the database

It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party tool for more enhanced features. However, I think Oracle Infrastructure Monitoring Cloud Service could be improved to reduce the need for third-party connectivity. So overall, third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service. OCI needs more research and development to understand why clients choose third-party tools like Splunk or QRadar over internal monitoring solutions. There must be some areas where third-party tools are better. OCI could analyze this and improve its service.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring so far has been good and we are happy with it."

"The solution offers good documentation."

"New Relic has helped us in terms of the optimizing our print and loading times."

"The pricing is pretty good."

"It has prevented failures from occurring in our production environment."

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

"The most valuable feature of the solution is its ability to execute queries and analyze the data."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

More New Relic pros

"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."

Cons

"The solution only supports the cloud platform and not on-premises."

"Compared to their competitors, they are missing some features at the moment."

"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."

"I would like an infrastructure network that provides real-time views, showing the issues."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

More New Relic cons

"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."

Pricing and Cost Advice

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"Cost is significant with a lot of extras."

"We feel it's a little bit pricey."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The pricing is fine."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

More New Relic pricing and cost advice

"For monitoring specifically, it's not that expensive. The licensing is yearly basis."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	60

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...

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What do you like most about Oracle Infrastructure Monitoring Cloud Service?

Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical...

See all answers

What is your experience regarding pricing and costs for Oracle Infrastructure Monitoring Cloud Service?

For monitoring specifically, it's not that expensive. The licensing is yearly basis. However, there are monthly licensing options available as well.

See all answers

What needs improvement with Oracle Infrastructure Monitoring Cloud Service?

See all answers

Comparisons

Dynatrace vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Elastic Observability vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Datadog vs Oracle Infrastructure Monitoring Cloud Service

Compared 42% of the time

Zabbix vs Oracle Infrastructure Monitoring Cloud Service

Compared 29% of the time

OpsRamp vs Oracle Infrastructure Monitoring Cloud Service

Compared 29% of the time

More Oracle Infrastructure Monitoring Cloud Service Competitors

Product Reports

Buyer's Guide

New Relic

August 2025

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Buyer's Guide

IT Infrastructure Monitoring

September 2025

Oracle Infrastructure Monitoring Cloud Service report

Download Oracle Infrastructure Monitoring Cloud Service product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Oracle Infrastructure Monitoring Cloud Service is a software-as-a-service solution that monitors the status and health of your entire IT infrastructure - on-premises or on the cloud - from a single platform. Proactive monitoring across all your infrastructure tiers enables you to be alerted on issues, troubleshoot and resolve these before they impact end users.

Oracle

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

COMPOSERS AND AUTHORS SOCIETY OF SINGAPORE

Buyer's Guide

IT Infrastructure Monitoring

September 2025

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