New Relic vs Oracle Infrastructure Monitoring Cloud Service comparison

Why PeerSpot?

New Relic and Oracle are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #10 with an average rating of 8.3, while Oracle is ranked #80. New Relic holds a 2.2% mindshare in IM, compared to Oracle’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
10,996 Comparison Views

94% willing to recommend

Oracle Infrastructure Monit...

Read 1 Oracle Infrastructure Monitoring Cloud Service review

1,408 Views
1,352 Comparison Views

100% willing to recommend

New Relic

Oracle Infrastructure Monit...

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Executive Summary

We performed a comparison between New Relic and Oracle Infrastructure Monitoring Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Splunk, Datadog and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: November 2026).

Buyer's Guide

IT Infrastructure Monitoring

November 2026

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Helped 921,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Oracle Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

80th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.2%, down from 3.7% compared to the previous year. The mindshare of Oracle Infrastructure Monitoring Cloud Service is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.2%
Oracle Infrastructure Monitoring Cloud Service	0.4%
Other	97.4%

IT Infrastructure Monitoring

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Saktid Devi Jeyakaran

Associate Cloud Engineer at Ebizoncloud LLC

Offers real-time alerting and dashboards are great for performance hubs of the database

It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party tool for more enhanced features. However, I think Oracle Infrastructure Monitoring Cloud Service could be improved to reduce the need for third-party connectivity. So overall, third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service. OCI needs more research and development to understand why clients choose third-party tools like Splunk or QRadar over internal monitoring solutions. There must be some areas where third-party tools are better. OCI could analyze this and improve its service.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."

"We are able to drill down and see what is going on in the system."

"Insights with key transactions and response time, to understand which calls take the longest and where the bottlenecks are."

"It has given us better insight into the performance of the system, allowing us to prepare things, if necessary."

"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."

"Both developers and operations people can look at the same data, and that’s a great benefit."

"I can have my developers find bugs and fix them in one-tenth of time they used to take."

"We’re able to see real-time sessions come through, talk directly to customers as they’re having issues with the site, and pull up their email addresses to see what issues they have, which makes it crucial for customer support and engineering."

More New Relic pros

"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."

Cons

"I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great."

"Perhaps the retention on some of the old problem traces would be an improvement."

"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."

"Sometimes it’s too difficult to get more details about a problem. Sometimes it requires too much drilling down to find out about a problem for which we shouldn't need to do so much searching."

"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."

"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"Raw transaction didn’t give us data that we needed."

More New Relic cons

"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."

Pricing and Cost Advice

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"This is an expensive tool."

"The detection piece of it brings us a big return on investment."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The solution is cheap, but prices can go up when users grow."

More New Relic pricing and cost advice

"For monitoring specifically, it's not that expensive. The licensing is yearly basis."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Comparisons

Datadog vs New Relic

Compared 4% of the time

Dynatrace vs New Relic

Compared 4% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

More New Relic Competitors

Nagios XI vs Oracle Infrastructure Monitoring Cloud Service

Compared 17% of the time

Zabbix vs Oracle Infrastructure Monitoring Cloud Service

Compared 15% of the time

DX Spectrum vs Oracle Infrastructure Monitoring Cloud Service

Compared 8% of the time

Hardware Sentry vs Oracle Infrastructure Monitoring Cloud Service

Compared 7% of the time

IBM SevOne Network Performance Management (NPM) vs Oracle Infrastructure Monitoring Cloud Service

Compared 7% of the time

More Oracle Infrastructure Monitoring Cloud Service Competitors

Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

IT Infrastructure Monitoring

November 2026

Oracle Infrastructure Monitoring Cloud Service report

Download Oracle Infrastructure Monitoring Cloud Service product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Oracle Infrastructure Monitoring Cloud Service offers comprehensive tools for monitoring an organization’s IT infrastructure, providing real-time insights to enhance system performance and ensure seamless operations.

Oracle Infrastructure Monitoring Cloud Service, crucial for organizations seeking to maintain optimal IT environments, offers advanced monitoring capabilities across digital infrastructures. It aids in detecting anomalies, predicting issues, and facilitating timely interventions. Its scalable and automated features adapt to complex configurations, making it essential for dynamic business operations.

What features does Oracle Infrastructure Monitoring Cloud Service offer?

Real-Time Monitoring: Continuously observes systems to detect performance issues instantly.
Anomaly Detection: Automatically identifies unusual patterns that may indicate potential problems.
Advanced Alerting: Sends notifications based on customizable thresholds and conditions.
Scalability: Adapts to varying sizes of infrastructure, from small networks to extensive enterprise networks.

What benefits and ROI can reviewers expect?

Increased Uptime: By proactively addressing issues, minimize downtime and enhance operational reliability.
Cost Efficiency: Automation and precise monitoring reduce unnecessary expenditure on manual checks and repairs.
Performance Optimization: Real-time analysis enables consistent enhancements in system effectiveness.

In industries like finance and telecommunications, Oracle Infrastructure Monitoring Cloud Service is instrumental for maintaining critical systems' efficiency. By providing precise monitoring and alerting capabilities, it supports these sectors in managing substantial data loads and stringent regulatory requirements effectively.

Oracle

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

COMPOSERS AND AUTHORS SOCIETY OF SINGAPORE

Buyer's Guide

IT Infrastructure Monitoring

November 2026

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.