We performed a comparison between New Relic and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"We detect issues using dashboards that we built on New Relic."
"You don't have to go through a list of 500 servers."
"The stability of New Relic APM is very good."
"The VPN is one of the solution's most valuable features for us."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"End-user Synthetics and monitoring are very good."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The most valuable feature of SCOM is real-time alerts."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The product has helped our organization with in-depth monitoring."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"Being able to make and customize management packs and send out notifications is very valuable."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The Wi-Fi side needs improvement."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"They should bring the pricing down to be more competitive."
"It would help customers if there were an on-premises version available."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution must provide better support for Azure Web Apps service."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The solution’s initial setup is difficult."
"The GI is difficult to work with and the reporting servers are also difficult."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"In a future release, they should add email notification alerts."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The dashboard features are not user-friendly for our management team, only for the technical department."
New Relic is ranked 7th in Network Monitoring Software with 151 reviews while SCOM is ranked 11th in Network Monitoring Software with 76 reviews. New Relic is rated 8.6, while SCOM is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, ManageEngine OpManager and SolarWinds NPM. See our New Relic vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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