

Unitrends and NetVault Plus compete in the backup solutions category. Unitrends seems to have the upper hand, praised for its instant recovery feature and robust hardware predictive analytics, which is beneficial for users prioritizing a comprehensive feature set.
Features: Unitrends offers cloud replication, impressive instant recovery, and diverse hardware solutions, akin to a Swiss army knife for backups. Users value its reliable daily reporting and strong support. NetVault Plus provides user-friendly web-based management, flexibility in database support, and benefits from its tape record feature.
Room for Improvement: Unitrends could improve update notifications, simplify its interface, and enhance cloud vendor integration and support processes. NetVault Plus could benefit from improved scheduling options, enhanced security measures, and better backup performance, along with MongoDB support and easier pricing structures.
Ease of Deployment and Customer Service: Unitrends is primarily deployed on-premises, with some hybrid cloud instances, and receives praise for excellent customer service and knowledgeable technicians. NetVault Plus, primarily on-premises as well, is also noted for its effective customer service and technical support, which assists users efficiently.
Pricing and ROI: Unitrends is criticized for its high pricing, though it offers value in long-term investments with included hardware replacements, making it suitable for larger enterprises. NetVault Plus has more affordable pricing and flexible licensing options that cater to specific needs, providing a simpler cost structure.
Technical support is great for NetVault Plus.
I would rate Quest support as eight.
The response time is good, but resolving some issues can take time due to dependencies on external devices.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Quest NetVault Plus is highly scalable, rated at an eight.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Stability-wise, Quest NetVault is a stable product for me, with the exception of Office 365.
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
I have never been able to have a solid backup of Office 365 using Quest NetVault.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
I cannot say the rate is cheap.
The pricing is not expensive, rated around a four in terms of cost.
It could be cheaper.
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
I use the granular recovery feature, and it is actually helpful to restore even a single file from a large pool of files.
The main reason I decided to use Quest NetVault was the support for many different platforms.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
| Product | Mindshare (%) |
|---|---|
| Unitrends | 0.7% |
| NetVault Plus | 1.1% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 16 |
| Large Enterprise | 8 |
NetVault Plus provides efficient backup management via web access, supports diverse databases, and simplifies recovery tasks. Its GUI, snapshot backups, malware scanning, and advanced reporting meet diverse IT needs efficiently.
NetVault Plus enhances backup management with its web-based interface, providing seamless access without server login. It supports various databases like MySQL, MS SQL, and Oracle, facilitating streamlined recovery procedures. Utilized in environments such as VMware and Hyper-V, it offers comprehensive data protection, including deduplication and encryption. While it excels in features like snapshot-based backups and malware scanning, users note areas for improvement, such as SQL backup plugins and scheduling options. Compatibility issues, limited storage, and a need for enhanced cloud integration are also noted. Employed extensively across industries such as pharma and retail, it addresses a wide array of IT requirements with large-scale deployments.
What are the key features of NetVault Plus?In industries like pharma and retail, NetVault Plus supports essential backup and recovery tasks. Users prioritize VMware integration and optimal data protection, utilizing tape libraries for reliable data transfer. Its application in diverse sectors ensures comprehensive coverage and security compliance.
Unitrends is known for delivering comprehensive backup solutions that cater to both physical and virtual environments. Its intuitive interface, quick recovery options, and reliable operation make it a preferred choice for organizations seeking efficient data protection.
Unitrends provides a robust backup solution that includes instant recovery, versatile VM and file-level recovery, predictive analytics, and cloud replication features. It supports seamless integration across infrastructures, ensuring reliable operation for diverse environments, including VMware and Hyper-V. Though appreciated for its technical support and all-inclusive backup appliance, it still faces challenges such as complex configuration, pricing stability, and limited Linux support. Users have noted the need for UI enhancements, improved customer engagement, and more scalable storage options to optimize their backup strategy. Despite these areas for improvement, it remains a solid tool in data protection arsenals, addressing daily and monthly backup needs effectively.
What are Unitrends' most important features?Unitrends is widely implemented across industries for backing up virtual and physical environments. Organizations rely on it for regular operations like daily and monthly backups and integrating it with legacy systems. It plays a crucial role in data recovery processes, ensuring robust support for platforms like VMware and Hyper-V while utilizing Azure for off-site storage solutions.
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