Try our new research platform with insights from 80,000+ expert users

AWS Elastic Disaster Recovery vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
30th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Cloud Backup (19th), Disaster Recovery (DR) Software (16th)
Unitrends
Ranking in Backup and Recovery
37th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.5%, up from 0.2% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Vijay Londhe - PeerSpot reviewer
Managed services with seamless integration and good reliability
Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status. I have to calculate whether my data is replicated to the Adarabad region or not. These features, if available in AWS, would be beneficial.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Elastic Disaster Recovery is a robust and reliable solution for disaster recovery needs."
"Customer service is quite helpful."
"​The initial setup is really straightforward."
"Technical support has been very good. They usually respond quickly to our requests.​"
"The solution is dependent on the network bandwidth. For example, if they have a bandwidth of 10Mbps the solution will run a little heavier. If the bandwidth is good the solution runs well."
"Since it is a managed service, I reduce my time to manage infrastructure and applications."
"The strong points are the stability and scalability of the solution, as well as the convenience of it being cloud-based."
"The most valuable aspect of CloudEndure Disaster Recovery is its instant block replication feature. This allows us to perform live block verification and eliminates the need to concern ourselves with recovery point objectives. This capability is particularly advantageous for critical workloads."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"It is an easy system to use. The support, if needed, is always willing to help."
"I really like the reporting options you get for various email reports."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"Backup/archive to multiple locations."
"It is a quick and easy way to organize my backups and to keep track of them."
 

Cons

"I would like to see better support for creating and working with archives."
"Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information."
"The solution's network setup and a lot of the control tower setup could be improved."
"The failback could be improved. It should be more intuitive."
"The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved."
"The user interface, customer support, and the recovery time for the current customer query could use improvement."
"Sometimes a server will get a bit behind. ​"
"Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"The ability to run just differentials without pulling the full on your archive."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"The solution's base operating system needs to be improved."
"Unitrends can be challenging to scale."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
 

Pricing and Cost Advice

"It has saved us money from having to buy hardware for disaster recovery."
"They license us on a per machine basis. We have a set number of machines, which we have licensed.​"
"We were happy with the pricing that they gave us."
"CloudEndure Disaster Recovery is charging clients $20 to do the DR backups. It is an expensive solution."
"The pricing is better now that they had come out with the Tier 2 which replicates a little less often. In comparison to what I would have been spending with any other type of solution, the pricing is fair."
"Where the price adds up, there are CloudEndure licenses, then there is the AWS environment, and finally, there is the AWS storage, so cumulatively, it adds up."
"I rate the price of CloudEndure Disaster Recovery a six out of ten."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Pricing model constantly changes."
"Their licensing depended on the number of CPUs you had."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Unitrends is an expensive solution."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
850,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
12%
Healthcare Company
10%
Computer Software Company
13%
Manufacturing Company
10%
Educational Organization
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The setup is actually managed by our partner. I have taken a rate of per user. Licensing is completely managed by the partner. I am paying per user and per GB storage cost, while the infrastructure...
What needs improvement with CloudEndure Disaster Recovery?
In its current state, ECL integrates with CloudWatch for basic logging and monitoring, yet improvements could include more detailed logs for specific actions, like when I perform actions such as pu...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Unitrends and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.