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NNT Log Tracker Enterprise vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (30th), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
NNT Log Tracker Enterprise
Ranking in Security Information and Event Management (SIEM)
57th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
Log Management (56th)
 

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. The mindshare of NNT Log Tracker Enterprise is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Netsurion0.8%
NNT Log Tracker Enterprise0.8%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
JT
Senior Infra Manager at a tech vendor with 10,001+ employees
Great for PCI compliance but issues with stability and large amounts of data
I mainly use this solution to meet PCI compliance The automation of compliance reports and the correlation of the log have been major improvements.  The most valuable feature is the predefined reports for PCI compliance. The correlation suite needs to be improved. I also think they need to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"The biggest lesson I have learned is that the outsourcing of this service has a dramatic impact on the organization."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company."
"The Change Tracker tool is very good and will reduce your overall workload."
"This is a very easy-to-use interface with a quick ramp-up time."
"Customer Service: The service we've seen from NNT to date has been extraordinarily good."
"If you want to deploy a SIEM and you want it to be simple, and not deal with much maintenance or help from the OEM, then I would say that NNT is the one."
"The automation of compliance reports and the correlation of the log have been major improvements."
"The most valuable feature is the predefined reports for PCI compliance."
"File integrity monitoring is a very important function."
"The FIM features in the Change Tracker and the Log Tracker are the most valuable."
 

Cons

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"I would like to see the dashboard come up more quickly."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"It is able to identify the vulnerability, however, they need an option to auto-mitigate."
"It is able to identify the vulnerability, however, they need an option to auto-mitigate."
"The correlation suite needs to be improved."
"There are some issues with the stability - the correlation engine has failed multiple times, and the reports sometimes take too long, so we have to involve the tech team to get them."
"I would like to see the integration of AI technology, so rather than manually monitoring the logs, the tool will understand it and take care of it."
"For the NNT Log Tracker and Change Tracker, they have to make their knowledge base available online because there is very little information available on the internet."
"Only one minor deployment issue came up and it was resolved quickly. No other areas of improvement come to mind yet."
 

Pricing and Cost Advice

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Consider both their on-premises solution and their hosted solution. Both are reasonably priced."
"We have selected a perpetual license along with support."
"NNT's pricing is moderate - I would rate their pricing two-and-a-half out of ten."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
7%
Construction Company
22%
Manufacturing Company
10%
Outsourcing Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Wonga, WHSmith
Find out what your peers are saying about NNT Log Tracker Enterprise vs. Netsurion and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.