No more typing reviews! Try our Samantha, our new voice AI agent.

NNT Log Tracker Enterprise vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (19th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (43rd)
NNT Log Tracker Enterprise
Ranking in Security Information and Event Management (SIEM)
53rd
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
Log Management (55th)
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.5% compared to the previous year. The mindshare of NNT Log Tracker Enterprise is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Netsurion0.8%
NNT Log Tracker Enterprise0.8%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
JT
Senior Infra Manager at a tech vendor with 10,001+ employees
Great for PCI compliance but issues with stability and large amounts of data
I mainly use this solution to meet PCI compliance The automation of compliance reports and the correlation of the log have been major improvements.  The most valuable feature is the predefined reports for PCI compliance. The correlation suite needs to be improved. I also think they need to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product satisfies our compliance, and thus, all of our auditors."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"What I like most about Netsurion is the level of visibility and reporting."
"Overall, we're really thrilled with them."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"EventTracker has increased productivity and saved us time, absolutely."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"The automation of compliance reports and the correlation of the log have been major improvements."
"Customer Service: The service we've seen from NNT to date has been extraordinarily good."
"The most valuable feature is the predefined reports for PCI compliance."
"File integrity monitoring is a very important function."
"If you want to deploy a SIEM and you want it to be simple, and not deal with much maintenance or help from the OEM, then I would say that NNT is the one."
"The Change Tracker tool is very good and will reduce your overall workload."
"The FIM features in the Change Tracker and the Log Tracker are the most valuable."
"This is a very easy-to-use interface with a quick ramp-up time."
 

Cons

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The upfront costs have increased, and we have been locked into this contract."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"The correlation suite needs to be improved."
"There are some issues with the stability - the correlation engine has failed multiple times, and the reports sometimes take too long, so we have to involve the tech team to get them."
"Only one minor deployment issue came up and it was resolved quickly. No other areas of improvement come to mind yet."
"For the NNT Log Tracker and Change Tracker, they have to make their knowledge base available online because there is very little information available on the internet."
"I would like to see the integration of AI technology, so rather than manually monitoring the logs, the tool will understand it and take care of it."
"It is able to identify the vulnerability, however, they need an option to auto-mitigate."
 

Pricing and Cost Advice

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"NNT's pricing is moderate - I would rate their pricing two-and-a-half out of ten."
"Consider both their on-premises solution and their hosted solution. Both are reasonably priced."
"We have selected a perpetual license along with support."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
909,099 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
13%
Performing Arts
9%
Manufacturing Company
8%
Construction Company
22%
Manufacturing Company
9%
Outsourcing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Wonga, WHSmith
Find out what your peers are saying about NNT Log Tracker Enterprise vs. Netsurion and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.