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NetSuite ERP vs Oracle Fusion Cloud ERP vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Users reported immediate ROI with NetSuite ERP, citing superior currency handling, improved service, reporting, and error reduction versus QuickBooks.
Sentiment score
5.1
Organizations report a 2.5 to 5-year ROI with Oracle Fusion Cloud ERP, highlighting value despite initial costs.
Sentiment score
2.0
SAP Business One boosts ROI by improving efficiency, reducing inventory costs, enhancing decision-making, and supporting growth with fewer resources.
My current organization finds NetSuite ERP really helpful for cost reduction and return on investment in the long run.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
4.7
NetSuite ERP customer service is praised for premium support but criticized for delays and expertise issues in lower tiers.
Sentiment score
3.4
Oracle Fusion Cloud ERP's customer service is improving but faces challenges with complex issues and requires enhanced prioritization and expertise.
Sentiment score
5.9
SAP Business One support relies on partners, with mixed experiences; partner choice significantly impacts response times and satisfaction.
For the support of NetSuite ERP, I find that you have to buy it to get fast responses.
The quality of service providers varies by region, causing delays in resolutions.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
 

Scalability Issues

Sentiment score
7.7
NetSuite ERP is scalable for mid to large companies, though performance may slow during high transaction volumes.
Sentiment score
6.3
Oracle Fusion Cloud ERP scales well, offering robust integration, flexibility, and effective self-service options for expanding organizations.
Sentiment score
7.7
SAP Business One is scalable, supporting varied company sizes, integrates well, but needs better stability and customization.
For golden partners, NetSuite ERP provides more options and enhanced reliability for scalability.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
 

Stability Issues

Sentiment score
7.5
NetSuite ERP is highly stable with 99.9% uptime, though improper configuration can cause issues, according to users.
Sentiment score
5.5
Oracle Fusion Cloud ERP offers high stability and efficient data management, with reliable support and minimal system-related issues.
Sentiment score
7.7
SAP Business One is praised for its stability, reliability, and high client satisfaction, especially among small to medium businesses.
For any issues, Workato contacts NetSuite ERP directly to resolve tickets or problems.
The solution is very scalable.
I rate the stability of SAP Business One an eight out of ten.
 

Room For Improvement

NetSuite ERP needs improvements in usability, integration, customization, and features, with pricing and AI limitations possibly deterring clients.
Oracle Fusion Cloud ERP needs improvements in UI, integration, pricing clarity, security, flexibility, and regional localization for better usability.
SAP Business One needs improvements in usability, integration, scalability, and features including HR, analytics, customization, and blockchain.
The addition of AI features in NetSuite ERP would enable automatic triggering, approval processes, and event streams to IT teams or cross-functional teams.
My sales and warehouse managers don't find the demand planning feature effective.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
Costing audits are required, but this is not available in SAP Business One.
 

Setup Cost

NetSuite ERP's pricing is flexible but high, with costs depending on users, modules, and potential discounts.
Oracle Fusion Cloud ERP is costly but competitive for larger enterprises; pricing varies by user count and selected modules.
SAP Business One is cost-effective for SMEs, offering competitive licensing and maintenance fees with good value compared to other ERPs.
My IT managers say that some of their features are quite expensive.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
It is expensive compared to other modules or ERPs.
 

Valuable Features

NetSuite ERP offers role-based interfaces, flexible tools, and seamless integration, enhancing efficiency and scalability for growing businesses.
Oracle Fusion Cloud ERP combines flexibility, ROI, and usability with robust features, real-time analytics, and seamless integration for enterprise management.
SAP Business One is valued in Turkey for diverse features and industry-specific solutions, especially in automotive and small businesses.
The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge.
NetSuite ERP's inventory management feature has helped optimize stock levels and customer satisfaction because the inventory management module is decent.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
The functionality-wise features or functions of Oracle Fusion Cloud ERP that I find most valuable depend totally on the client.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
 

Mindshare comparison

Cloud ERP Market Share Distribution
ProductMarket Share (%)
NetSuite ERP19.2%
Oracle Fusion Cloud ERP21.0%
SAP S/4HANA Cloud14.4%
Other45.4%
Cloud ERP
Cloud ERP Market Share Distribution
ProductMarket Share (%)
Oracle Fusion Cloud ERP21.0%
NetSuite ERP19.2%
SAP S/4HANA Cloud14.4%
Other45.4%
Cloud ERP
ERP Market Share Distribution
ProductMarket Share (%)
SAP Business One3.2%
SAP ERP17.0%
SAP S/4HANA9.2%
Other70.6%
ERP
 

Featured Reviews

Suryansh Kaushal - PeerSpot reviewer
Has improved access to transactional data and supported return on investment
Some clients in my past complained about the accounting setup, as it requires people who already have knowledge about NetSuite ERP. They don't appreciate having to pay for consultants or specialists to work with it. It's not easier for them to understand. But every other feature that NetSuite ERP has is pretty decent. They're even introducing new features such as Bill Capture which was introduced last year. My sales and warehouse managers don't find the demand planning feature effective. They say it's quite buggy.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
Hatem Mohamed Nageeb Salama - PeerSpot reviewer
Provides efficiency for small businesses, but requires costly add-ons for broader capabilities
I am currently using SAP products but not primarily selling SAP. Regarding real-time data processing capabilities, it is partially helpful for decision-making. It has built-in capability for real-time data, but it's not interactive data analytics. People need another solution such as Power BI to be integrated to get real-time data with interactive analytics. When it comes to customizing reporting in SAP Business One, it has the capability to customize reports via SAP Crystal Reports. It has a good amount of reports, but for each business, you need to understand exactly what the customer needs to customize their reports. The solution includes a mobile app to access key business information, though it is a very weak mobile app. The main benefit SAP Business One provides to users is ease of access. It's very good to present to customers, both from the interface and capabilities perspective. It's suitable for small to medium companies, making the buy-in for the solution very good. The pricing for SAP Business One is very competitive. Overall, SAP Business One is a very good solution for small to medium businesses. If your company is looking for an ERP to run end-to-end business, this is the solution. You need specific add-ons to run in specific industries, but it's approximately 70% good for most small to medium companies. My overall rating for SAP Business One is 7 out of 10.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
6%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Educational Organization
8%
Computer Software Company
18%
Manufacturing Company
14%
Retailer
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise20
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise20
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciati...
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are qu...
What needs improvement with NetSuite ERP?
Some clients in my past complained about the accounting setup, as it requires people who already have knowledge about...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be diff...
What needs improvement with Oracle ERP Cloud?
In terms of room for improvement, I believe Oracle can make better enhancements to Oracle Fusion Cloud ERP.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from ac...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
 

Also Known As

No data available
No data available
Business One
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: October 2025.
869,513 professionals have used our research since 2012.