NETSCOUT nGeniusPULSE vs PRTG Enterprise Monitor comparison

NETSCOUT nGeniusPULSE vs. PRTG Enterprise Monitor

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

31st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

36th

Average Rating

7.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Moshiur-Rahman Khan

CEO at IOPoint.com

Offers perfect real-time bandwidth monitoring and SNMP functionality

The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The solution's technical support team consists of good engineers and technicians."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"The product is easy to understand."

"PRTG is good and very easy to use."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

More PRTG Enterprise Monitor pros

Cons

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"The GUI interface and dashboards could be more attractive to the customer."

"The price of the solution could be reduced."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"The support must be improved."

"There could be more security features included in PRTG Enterprise Monitor."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"PRTG Enterprise Monitor is an expensive product."

"I rate the product's pricing an eight to seven out of ten."

"The solution is affordable."

"PRTG Enterprise Monitor's pricing is reasonable."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

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Top Industries

By visitors reading reviews

Government

16%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

University

13%

Computer Software Company

13%

Educational Organization

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

What needs improvement with NETSCOUT nGeniusPULSE?

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.

What needs improvement with PRTG Enterprise Monitor?

The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.

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Compared 100% of the time

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Product Reports

NETSCOUT nGeniusPULSE

Download NETSCOUT nGeniusPULSE product report

Network Monitoring Software

Download PRTG Enterprise Monitor product report

Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Banco Votorantim

Information Not Available

NETSCOUT nGeniusPULSE vs. PRTG Enterprise Monitor