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NETSCOUT nGeniusONE vs SolarWinds Network Automation Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
SolarWinds Network Automati...
Ranking in Network Monitoring Software
95th
Average Rating
5.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Network Automation (21st)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.5% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE1.1%
SolarWinds Network Automation Manager0.4%
Other98.5%
Network Monitoring Software
 

Featured Reviews

HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.
Giulio Valeri - PeerSpot reviewer
Owner at SOFTWARE SOLUTIONS SRL
Threat detection failures, poor technical support, and expensive
We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"In addition, I believe it has cut overall troubleshooting times for the OSS and DevOps teams, and it has increased uptime."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"Proactive versus a customer having a bad experience: That is the key point."
"It is a scalable solution."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"The installation process is straightforward."
"We are satisfied with the stability of the solution."
"The solution offers so many great resources, it makes them a powerhouse in the market."
"The installation is easy."
 

Cons

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"The stability is only fair. It goes down a lot."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"I would like to see improvement in the user experience. It's hard to manage it."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"The initial setup has been very complex."
"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."
"We now use ConnectWise because while using SolarWinds we were attacked by ransomware. The solution did not protect us."
"The price could be a bit lower."
 

Pricing and Cost Advice

"The platform is expensive."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
"The price is only for acquisition; it's not a licence."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"The scalability becomes very expensive quickly."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"We have a premium customized contract for the solution."
"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Manufacturing Company
12%
Government
12%
Performing Arts
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
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Also Known As

NETSCOUT nGenius, nGeniusONE
SolarWinds NAM
 

Overview

 

Sample Customers

Cerner Corporation
Maalem Financing Company, School City of Hammond
Find out what your peers are saying about NETSCOUT nGeniusONE vs. SolarWinds Network Automation Manager and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.